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The hotel in general is ok, but towels and sheets are very old and shabby. We had a robbery in one of the rooms that occupied someone in our group and the hotel and its staff were not responsible ... and they did not want to check the cameras to disclose responsibilities.
A stay at Casa Ticul Boutique Hotel by Koox Luxury Collection places you in the heart of Playa del Carmen, steps from Quinta Avenida and 5 minutes by foot from Playa del Carmen Main Beach. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Based on 352 reviews
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