Good to know
|Distance to city centre||1.1 km|
|Distance to airport||49.2 km|
Time of year
Show reviews that mention
|boiler||in 3 reviews|
|eating or cooking||in 6 reviews|
|great location||in 59 reviews|
|hot water||in 26 reviews|
|location room||in 23 reviews|
|low pressure in the shower||in 16 reviews|
|near the main streets||in 9 reviews|
|noisy early in the morning||in 9 reviews|
|old dated||in 2 reviews|
|pillows were very lumpy||in 3 reviews|
|remain||in 3 reviews|
|room is very big||in 43 reviews|
|room very noisy||in 4 reviews|
|room was a smell of damp||in 2 reviews|
|room was facing||in 2 reviews|
|staff was friendly||in 24 reviews|
|towels dirty||in 4 reviews|
It had a full kitchen with mini fridge and stove.
The air conditioning didn’t work well
The hotel itself is really a surprise to me. The room is really big with two double bed. It is located near the centre but very quiet at night. The hot water is very good which is very important after a whole's diving.
I have no problem with the hotel itself. But I was worried a lot about my car which was parked near the restaurant that is just below the hotel. I saw the guys in the restaurant leant or even sat on my car for the three days during my stay. It looks like the restaurant is related to the hotel. I just can't understand how could those people would treat the guest's car like that. I didn't say anything to the restaurant guys until I left the hotel in case they would really scratch my car on purpose. The hotel should do something to protect their guest's cars.
room had a strong smell of chemical products, the sink was heavy leaking water at the bottom.
Its were not what i expected....were completely different the room from the picture.I saw on the website! The location was excellen thats the best part of it all!
With a stay at Caracol Suite Hotel in Playa del Carmen (Gonzalo Guerrero), you'll be steps from Quinta Avenida and 7 minutes by foot from Nuestra Senora del Carmen Catholic Church. Featured amenities include express check-in, a 24-hour front desk, and luggage storage.
based on 602 reviews
Things to know
- Great shopping
- Spacious rooms
Policies vary by room type and provider.
Reviews about Caracol Suite Hotel
Most popular landmarks
- Mamita's Beach Club 0.4 km
- Muelle Navega 0.6 km
- Parque 28 de julio 0.7 km
- Playa principal de Playa del Carmen 0.9 km
- Calle Quinta Avenida 0.9 km
- Yucatek Divers 1.1 km
|Playa Del Carmen||1.7 km|
|San Miguel de Cozumel||19.2 km|