Prices are in New Zealand Dollars.

Caracol Suite Hotel

Av. 10 Norte 315 Dep 1 Entre 24 Y 26, 77510 Playa del Carmen, Quintana Roo, Mexico
+52 984 147 9121

Cheapest
rate per night

8.2

Excellent
based on 602 reviews
Caracol Suite Hotel - Playa del Carmen, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Hotwire $57
KAYAK $57
Orbitz $70
Hotwire
KAYAK
Orbitz

Good to know

Distance to city centre 1.1 km
Location rating 9.5
Nearest airport Cancun
Distance to airport 49.2 km

Rooms

Check-in
Check-out

Double rooms

$57+

Photo
Bed type
Provider
Nightly base price
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Unknown
$57 per night
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Unknown
$57 per night
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Unknown
$70 per night
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Unknown
$95 per night

Standard rooms

$82+

Photo
Bed type
Provider
Nightly base price
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Unknown
$112 per night
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Unknown
$82 per night

Reviews

Traveller rating

30
27
14
8
0

Time of year

Traveller type

Show reviews that mention

+
boiler in 3 reviews
eating or cooking in 6 reviews
great location in 59 reviews
hot water in 26 reviews
location room in 23 reviews
low pressure in the shower in 16 reviews
near the main streets in 9 reviews
noisy early in the morning in 9 reviews
old dated in 2 reviews
pillows were very lumpy in 3 reviews
remain in 3 reviews
room is very big in 43 reviews
room very noisy in 4 reviews
room was a smell of damp in 2 reviews
room was facing in 2 reviews
staff was friendly in 24 reviews
towels dirty in 4 reviews
  • Excellent
    Jun 2019
    10.0

    Great location!!

  • Okay
    Jun 2019
    5.5

    It had a full kitchen with mini fridge and stove.

    The air conditioning didn’t work well

  • Excellent
    May 2019
    8.8

    The hotel itself is really a surprise to me. The room is really big with two double bed. It is located near the centre but very quiet at night. The hot water is very good which is very important after a whole's diving.

    I have no problem with the hotel itself. But I was worried a lot about my car which was parked near the restaurant that is just below the hotel. I saw the guys in the restaurant leant or even sat on my car for the three days during my stay. It looks like the restaurant is related to the hotel. I just can't understand how could those people would treat the guest's car like that. I didn't say anything to the restaurant guys until I left the hotel in case they would really scratch my car on purpose. The hotel should do something to protect their guest's cars.

  • Okay
    May 2019
    5.8

    nothing particular

    room had a strong smell of chemical products, the sink was heavy leaking water at the bottom.

  • Okay
    Apr 2019
    5.5

    Its were not what i expected....were completely different the room from the picture.I saw on the website! The location was excellen thats the best part of it all!

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About

Overview

With a stay at Caracol Suite Hotel in Playa del Carmen (Gonzalo Guerrero), you'll be steps from Quinta Avenida and 7 minutes by foot from Nuestra Senora del Carmen Catholic Church. Featured amenities include express check-in, a 24-hour front desk, and luggage storage.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.2 Excellent

based on 602 reviews

9.5

Location

8.3

Service

2.6

WiFi

2.3

Amenities

Things to know

  • Great shopping
  • Spacious rooms

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Parking
Free Wi-Fi
Restaurant
Air-conditioned
24-hour front desk
Terrace/Patio
Concierge service
Room service
No smoking
Pets not allowed
Storage available
Babysitting or child care
Business centre
Laundry service
Bar/Lounge
Express check out
Cable or satellite TV
Coffee shop
Safe
Airport shuttle
Disabled access

Photos

Caracol Suite Hotel - Playa del Carmen - Building All photos (58)
Caracol Suite Hotel - Playa del Carmen - Balcony Balcony (1)
Caracol Suite Hotel - Playa del Carmen - Bathroom Bathroom (6)
Caracol Suite Hotel - Playa del Carmen - Bedroom Bedroom (19)
Caracol Suite Hotel - Playa del Carmen - Building Building (2)

Location

Most popular landmarks

  • Mamita's Beach Club 0.4 km
  • Muelle Navega 0.6 km
  • Parque 28 de julio 0.7 km
  • Playa principal de Playa del Carmen 0.9 km
  • Calle Quinta Avenida 0.9 km
  • Yucatek Divers 1.1 km

Playa del Carmen travel guide

Learn about Playa del Carmen on KAYAK

Getting Around

Playa Del Carmen 1.7 km
San Miguel de Cozumel 19.2 km

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