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|Distance to city centre||17.2 km|
|Distance to airport||34.2 km|
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Outstanding service, from reception to restaurant, beach service and spa. Perfect. Very good food and breakfast, beautiful beach, very good spa, with sauna and steam. The building and rooms are not new, but are very well kept and clean. Beautiful gardens.
It is difficult to find a problem in this hotel. Perhaps the room could be more modern, in terms of appliances (TV, coffee maker), and in our bathroom there was a shelf in the bathroom where I am my companion hit our heads. Pools near the beach are a must in beach hotels, and the pools at this hotel are in the inside gardens. But none of this problems would taint the fact this hotel is outstanding.
Beautiful property and views that was very well kept and clean. It’s a boutique hotel so there aren’t a lot of rooms but there was a lot of staff and everyone remembered your name and always made sure you had everything that you needed. The food was always so fresh and delicious, and the included breakfast was fantastic with homemade tortillas and quesadillas from Tia Dahlia. The lunch menu at Freddy’s was SO good but also could be very pricey as were the drinks. The spa was gorgeous and morning yoga with Blanca was wonderful, be sure to sign up beforehand though as she has only 7 spots in the jungle-views studio. Lovely pools, you could end up with one all to yourself and the staff walking around giving you a variety of complimentary small treats all day or if you wanted to order drinks and/or food there was always someone available to bring it to you.
The original room we were given, although we paid for a Deluxe Ocean View room, was so small we were practically climbing over each other just to walk around the bed which dominated the small space(see first picture). The rooms are by no way cheap and we definitely didn’t feel like we got what we paid for. Luckily when we talked to hospitality we expressed how misled we felt with what we got and what was pictured on the website that they showed us 2 other rooms to choose from and we moved into one that looked almost identical to what was advertised on the website(second picture). We didn’t get the optional meal plan and likely we should’ve because you could easily spend more than the $150/pp per day cost for that plan on food and drinks here. Drinks were mostly $15-20 each unless you were drinking beer. If you’re looking for an all-inclusive non-stop party this is not the place. This hotel caters to customers that want to pay premium prices and have a private, quiet stay that has high quality food, even if it’s 2-3’s the price it should be. It’s a luxury experience but it’s in no way a deal for your money.
It was amazing, beautiful hotel, very relaxing, service is excellent.All staff are so good, can't fault it, wish it was closer to go to.
If I was being really picky, more specials on the menus.
The bed was very comfortable and there were so many amazing animals around!
It’s a perfect resort. For me the only downside would be the mosquitos ... I would like to return in a different time of the year. (Avoid the raining/mosquito season!!!)
Hotel is amazing. Very much recommended. Staff and stay. Breakfast is great! If you have an auto rental even better because staff can recommend you places to visit near by. Second time staying. Also they release turtles they keep when are born.
The Belmond Maroma Resort & Spa is situated on 200 acres of beautiful landscaping, offering a beachfront accommodation on the Caribbean Sea in the tourist region of the Riviera Maya. This boutique resort features 63 stunning guest rooms and suites that include hand-carved furniture and unique Caribbean design details for a true island resort feel. The on site Kinan Spa offers a full range of spa and wellness treatments and services for guests of the resort. There are also three pools and a beachfront restaurant at the Belmond resort.
Located just 40 km from Cancun Airport, the Belmond Maroma Resort & Spa also offers two on site tennis courts and a game room for families and kids. Watersports are available at this resort, including cave diving. There are a number of meeting and event venues at this resort, ideal for destination weddings in the Riviera Maya and corporate retreats.
All guest rooms and suites at this resort feature private terraces, king-size beds, and optional twin beds or family-style accommodations. Rooms offer stunning views of the ocean, the resort pool areas, and the hotel grounds. All suites include complimentary WiFi, flat screen TVs, modern amenities and furnishings, luxury linens, and upgraded private bathrooms. Many rooms offer pool walkout access. Guests can also choose from a number of suite upgrades, including a suite with a private pool.
Guests of the resort can find plenty of activities to enjoy on the Yucatan Peninsula, which is home to plenty of historic culture and tourist attractions alike. Chichen Itza is nearby, as is the beachside beauty of Tulum. There are 10 championship golf courses nearby, as well.
based on 333 reviews
Things to know
- Friendly atmosphere
- Pleasant hotel grounds
- Professional service
- Nice building
Policies vary by room type and provider.
FAQs when booking at Belmond Maroma Resort & Spa
Where is Belmond Maroma Resort & Spa located?
Belmond Maroma Resort & Spa is located at Carretera Cancun Tulum Km 51, 17.2 km from the centre of Playa del Carmen. Playa Maroma is the closest landmark to Belmond Maroma Resort & Spa.
When is check-in time and check-out time at Belmond Maroma Resort & Spa?
Check-in time is 15:00 and check-out time is 12:00 at Belmond Maroma Resort & Spa.
Does Belmond Maroma Resort & Spa offer free Wi-Fi?
Yes, Belmond Maroma Resort & Spa offers free Wi-Fi.
Does Belmond Maroma Resort & Spa offer free parking?
Yes, Belmond Maroma Resort & Spa offers free parking.
Does Belmond Maroma Resort & Spa offer free airport shuttle service?
No, Belmond Maroma Resort & Spa does not offer free airport shuttle service.
How far is Belmond Maroma Resort & Spa from the airport?
Belmond Maroma Resort & Spa is 25.1 km from Cozumel. Belmond Maroma Resort & Spa is 34.2 km from Cancun.
Can you bring pets to Belmond Maroma Resort & Spa?
Yes, Belmond Maroma Resort & Spa is a pet-friendly hotel.
Does Belmond Maroma Resort & Spa have a pool?
Yes, Belmond Maroma Resort & Spa has a pool on-site.
Most popular landmarks
- Playa Maroma 283 m
- Playa Paraíso 2 km
- Parque Natural Tres Ríos 6 km
- El Camaleón Mayakoba Golf Club 8.8 km
- Mamita's Beach Club 15.9 km
- Muelle Navega 16.3 km