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Playa del Carmen Convertible Car Hire

Driver's age: 26-65
Wed 3/7
Sat 6/7

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Cheap Convertible Car Hire in Playa del Carmen

Convertible

FAQs About Hiring a Convertible Car in Playa del Carmen

  • How does KAYAK find such low convertible car hire prices?

    KAYAK compares convertible car hire prices from all major car hire companies such as Thrifty, Dollar, Enterprise, Hertz, Payless and more to find you the best deal.

Playa del Carmen Convertible Car Hire Company Reviews

Budget

3.5

Best rated

Cleanliness

4.3

Comfort

4.2

Pick-up/Drop-off

3.5

Value for money

3.7

5 locations in Playa del Carmen

Show locations

Locations in Playa del Carmen

Av 10 Sur Plaza Paraiso

+52 998 803 1901

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Calle 1 Entre 15 Y 20

+52 984 803 1901

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
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Calle 4 Notre

+52 984 879 4137

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
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Fed Cancun Chetumal Km 296

+52 988 246 2014

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
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Paseo Xaman Ha, Lt. #2

+52 998 246 2014

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
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Filters

Reviews

2.0 Poor

Jan 2024

KAYAK
When I arrived, they told me that they did not have the car. i then went to the rental agency next door and they coincidentally has the same car at but at double the price. The cars all came from the same lot and had no Budget or other agency stickers to distinguish one from another. When I returned the car, there was a person waiting for the car who has just experienced the same scam.: rented online from Budget at one price, was told there was no such car on arrival, went next door and paid double for fhe same car. Total scam.

2.0 Poor

Apr 2021

KAYAK

Pros:

The staff were friendly.

Cons:

The car wasn't there. There was no rental, the reservation wasn't honored. And even if they had had a car they would have demanded an extra $22/day in mandatory insurance that was never indicated in the rental agreement and would have priced them out no matter what.

2.0 Poor

Nov 2019

KAYAK

Pros:

Nothing, we arrived and the unhelpful man working at the counter told us that there were no cars available and didn’t know when there would be again. I asked him how I was able to make a reservation if there were no cars available for rent and he simply shrugged his shoulders and told us to go across the street to Hertz. He was clearly not interested in assisting us and didn’t seem to care at all that we booked online in advance. Kayak should not route their customers to this company for booking.

Cons:

Nothing, we arrived and the unhelpful man working at the counter told us that there were no cars available and didn’t know when there would be again. I asked him how I was able to make a reservation if there were no cars available for rent and he simply shrugged his shoulders and told us to go across the street to Hertz. He was clearly not interested in assisting us and didn’t seem to care at all that we booked online in advance. Kayak should not route their customers to this company for booking.

4.0 Mediocre

Dec 2018

KAYAK

Cons:

They didn’t have the booked car available so we had to pay extra for another car which wasn’t in the best shape. Staff At the return wasn’t very friendly nor helpful.

2.0 Poor

Apr 2018

KAYAK

Pros:

Air conditioned office

Cons:

They tried to quadruple the price with hidden costs when we went to pick up our car! We cancelled as we couldn’t afford it and ended up with no car.

2.0 Poor

Apr 2018

KAYAK

Cons:

After more than one month of returning the car, I still have not received my $1500 deposit back, despite no damages. This is illegal.

1 out of 11

Avis

6.6

Cleanliness

8.8

Comfort

7.7

Pick-up/Drop-off

6.4

Value for money

7.3

11 locations in Playa del Carmen

Show locations

Locations in Playa del Carmen

1ra Sur Por 5ta Av Zona

+52 984 168 2734

Monday08:00 - 18:0015:00 - 18:00
Tuesday08:00 - 18:0015:00 - 18:00
Wednesday15:00 - 18:0008:00 - 18:00
Thursday15:00 - 18:0008:00 - 18:00
Friday15:00 - 18:0008:00 - 18:00
Saturday15:00 - 18:0008:00 - 18:00
Sunday08:00 - 18:0015:00 - 18:00
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Av 10 Mza 26 Lote 2 Col Gonzalo Guerrero

Opening times not available

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Avenida 10 Calle 2 Y Calle 4

+52 984 876 2612

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
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Avenida 10 Manzana 26

+52 984 688 8154

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
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Carretera Cancun-Tulum Km 299

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
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Carretera Fed 307 Km 306 Punta

+52 984 803 8081

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
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Km 282 Puerto Juarez-L21-3

+52 984 188 0008

Monday15:00 - 18:0008:00 - 18:00
Tuesday08:00 - 18:0015:00 - 18:00
Wednesday08:00 - 18:0015:00 - 18:00
Thursday15:00 - 18:0008:00 - 18:00
Friday15:00 - 18:0008:00 - 18:00
Saturday08:00 - 18:0015:00 - 18:00
Sunday08:00 - 18:0015:00 - 18:00
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Km 282 Puerto Juarez

+52 984 159 1600

Monday15:00 - 18:0008:00 - 18:00
Tuesday08:00 - 18:0015:00 - 18:00
Wednesday15:00 - 18:0008:00 - 18:00
Thursday08:00 - 18:0015:00 - 18:00
Friday08:00 - 18:0015:00 - 18:00
Saturday15:00 - 18:0008:00 - 18:00
Sunday15:00 - 18:0008:00 - 18:00
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Lote 4 Manzana 73

+52 984 803 8081

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Paseo Xaman-Ha Mzn.25 L-207

+52 984 873 3843

Monday08:00 - 18:0015:00 - 18:00
Tuesday15:00 - 18:0008:00 - 18:00
Wednesday15:00 - 18:0008:00 - 18:00
Thursday15:00 - 18:0008:00 - 18:00
Friday15:00 - 18:0008:00 - 18:00
Saturday15:00 - 18:0008:00 - 18:00
Sunday08:00 - 18:0015:00 - 18:00
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Tulum Playa D Carmen Km 294

+52 984 803 8081

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
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Reviews

4.0 Mediocre

Mar 2024

KAYAK
Hours of operation at my Avis location did not reflect the time advertised online. Had to return back the following day to drop off the vehicle.

10.0 Wonderful

Jan 2020

KAYAK

Pros:

YES, all was good and they spoke english, a real bonus!

Cons:

Pick up process was longer than expected, return was quick and easy

1 out of 2

NU Car

5.5

Cleanliness

7.0

Comfort

7.0

Pick-up/Drop-off

6.0

Value for money

8.0

2 locations in Playa del Carmen

Show locations

Locations in Playa del Carmen

Avenida Primera Norte Local 3

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
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Local 24, Manzana 81 Lote 1, Condo Aldea Thai

+52 998 253 6112

Opening times not available

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No reviews available

keddy by Europcar

5.0

Cleanliness

5.0

Comfort

5.0

Pick-up/Drop-off

5.0

Value for money

5.0

2 locations in Playa del Carmen

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Locations in Playa del Carmen

Carr Federal Chetumal

+52 998 877 2100

Opening times not available

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Playa Del Carmen, Quintana Roo- Calle 8, Lote 10, Entre Av.15-Av.10

Opening times not available

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No reviews available

MEXRENTACAR

4.0

Mediocre

2 reviews

Cleanliness

4.3

Comfort

4.3

Pick-up/Drop-off

3.6

Value for money

4.3

3 locations in Playa del Carmen

Show locations

Locations in Playa del Carmen

5ta Avenida, Entre 14 N y 16 N

+52 334 170 8243

Opening times not available

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Carretera Federal Cancún-Playa del Carmen Km 48

+52 334 170 8243

Opening times not available

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Playa Del Carmen Airport

+52 33 4624 2114

Opening times not available

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Reviews

2.0 Poor

Mar 2021

KAYAK

Pros:

Nothing to like. The office wasn't at the address listed. I asked for help finding it and was told by a local man that they moved to a different location about a block away. He led me there and the office was closed even though I was scheduled to pick up my car. I called the number, left a message, and no one ever called me back, ever. After two hours of waiting I went to the next closest car rental place. The man at the counter said MexRentaCar is notorious for taking more reservations than they have cars, closing the office when they run out, and not notifying people they're out of cars.

Cons:

Have a car for me since I had a confirmed reservation, answer your office phone, stay open during your posted hours, notify me of any issues, work your tail off to ensure you have cars for every reservation.

1 out of 1

Payless

3.6

Cleanliness

3.2

Comfort

4.4

Pick-up/Drop-off

3.6

Value for money

3.6

7 locations in Playa del Carmen

Show locations

Locations in Playa del Carmen

Av 10 Sur Plaza Paraiso

+52 998 803 1901

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Av Norte Mza .62 Reg33 #15

+52 998 886 2812

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
View deals

Calle 1 Entre 15 Y 20

+52 984 803 1901

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
View deals

Calle 4 Notre

+52 984 879 4137

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
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Calle Plaza Marina Local 40

+52 984 873 1395

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
View deals

Carr. Cacun Chetumal Km 309

+52 998 246 2014

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
View deals

Paseo Xaman Ha, Lt. #2

+52 998 246 2014

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
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Reviews

4.0 Mediocre

Apr 2024

KAYAK
Car was dirty, lots of body damage, but staff friendly.

2.0 Poor

Nov 2017

KAYAK

Pros:

This was a complete joke. I asked my boyfriend and roomate, while booking my car rental on Kayak if it was legit, and they assured me it was. Well... It wasn't. I arrived to the car rental shop 'Pay Less Car Rental' to a very rude man, telling me he didn't have my reservation. Even though I had a confirmation number. So after digging he tells me the Luxury SUV we rented, they have never had had in stock. And all that was available was a low end small car. Considering I had 5 people waiting on me to take an 2 hour road trip, I had no choice but to take the car. This car should not be on the road, its old, rusty, dented, and dangerous. The seat belts don't work, It is standard and it barley switches gears, the windows leak, the lock on the drivers door barley unlocks, the wipers don't work, the lights are so dim I can't drive at night, and SO much more. This vehicle is an absolute JOKE and should be taken off the road. At this point I am under the impression that Kayak is not even close to legitimate, and it is a waste of time to book something, that doesn't even exist.

Cons:

Everything

2.0 Poor

Jan 2017

KAYAK

Cons:

price was way higher than advertised. I didnt rent a car because of it

2.0 Poor

Jan 2017

KAYAK

Pros:

Nothing

Cons:

Three of us with families reserved three vans at plays del Carmen, Mexico to drive to chichen itza. We have confirmed reservation numbers from kayak. When we went three to pick vans the didn't even know that we are coming. He had no vans cars or anything to rent to us. All three families stranded middle of no where with kids. Avoid at all cost. Kayak should ban them.

2.0 Poor

Dec 2016

KAYAK

Pros:

Absolutely nothing.

Cons:

There was a language barrier which normally isn't a big deal and is to be expected. But they told me the final contract could be printed in English which was the only reason we decided to go with them. After payment and a $250 USD hold on our card for the car, they said it can't be printed in English. Too late now, had to go through with it. It was a 3 hour ordeal to get the rental as well. After we turned it back in they said the deposit would be back in our account within 2 days. 5 days later and we're still not seeing the money hit our account. Go with a reputable company. Hertz was right down the street and would have been a much better option.

2.0 Poor

Dec 2016

KAYAK

Pros:

Nothing to like.

Cons:

I booked a one day car rental for 10$. When I got there, internet was down and the agent told me that there was no way I could rent the car for $10. He said the rental would be much more, and that insurance was required and it was 78$ USD. He was not willing to honor the booking details at all.

1 out of 3

Infinity Car Rental

3.6

Cleanliness

3.6

Comfort

3.6

Pick-up/Drop-off

3.6

Value for money

3.6

2 locations in Playa del Carmen

Show locations

Locations in Playa del Carmen

3 10th St, Mz 27 Between 2nd And 4th St.

Opening times not available

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Calle 10 Mz 27 LT 3 entre calle 2 y 4

+52 984 803 3748

Opening times not available

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Reviews

2.0 Poor

Mar 2024

KAYAK
Two hour wait with one customer in front Car delivered dirty Car did not run properly. Had engine issues immediately.

2.0 Poor

Dec 2023

KAYAK
I liked nothing. The car was not available when I arrived in the office.

10.0 Wonderful

Nov 2023

KAYAK
Simplicity and price

1 out of 2

National

3.5

Cleanliness

5.1

Comfort

4.4

Pick-up/Drop-off

4.8

Value for money

3.9

3 locations in Playa del Carmen

Show locations

Locations in Playa del Carmen

Av Constituyentes 2

+52 984 877 2900 ext. 244055

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
View deals

Av. Constituyentes #1

+52 984 873 4000 ext. 3055

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
View deals

C 3 Sur 229 Mza 16 Lt 2

+52 984 873 0883

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
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Reviews

2.0 Poor

May 2021

KAYAK

Pros:

Nothing

Cons:

I saw a price online and when I went to the shop they asked me for an insurance and I had to pay double the price of the car. I’ve never had this situation in over countries

2.0 Poor

Mar 2021

KAYAK

Pros:

They didn’t actually have any cars to rent out even though they had multiple listings online.

2.0 Poor

Jan 2021

KAYAK

Cons:

The office is hard to find and upon return they made my wife wait outside due to Covid ( even though when we came to pick up the car we were both allowed in the office). Furthermore I waited in the office for half an hour for them to give me my paperwork after asking twice for it they kicked me out. I now have the entire $2500 deposit pending on my credit card. Meanwhile we barely caught our flight back to the states thanks to this terrible experience.

1 out of 3

Europcar

3.4

Cleanliness

4.0

Comfort

4.6

Pick-up/Drop-off

3.7

Value for money

3.5

6 locations in Playa del Carmen

Show locations

Locations in Playa del Carmen

Calle 10 Manzana 35, Lote 2-05, Local 6 Col. Centro Playa del Carmen Solidaridad Centro Comercial Plaza Paraiso

+52 984 157 9197

Opening times not available

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Calle 8, Lote 10, Entre Av. 15 y Av. 10, Col. Centro, Playa del Carmen, Quintana Roo.

+52 984 873 2820

Opening times not available

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Carr Federal Chetumal

+52 998 877 2100

Opening times not available

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Carretera federal Chetumal Perto Juarez Km 300, Playa del Carmen / Solidaridad, Quintana Roo CP Dentro del Hotel Bluebay

+52 984 179 9252

Opening times not available

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Oficina virtual, comunicarse al: +52 (984) 873 2820

+52 984 873 2820

Opening times not available

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Predio Limonar, Fraccion 2, Acceso Xcalacoco Playa del Carmen, QROO

Opening times not available

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Reviews

2.0 Poor

Feb 2024

KAYAK
Do NOT book with them! They will steal your money. Horrible service

3.9 Poor

Jul 2021

KAYAK
They will find a way to make you take their insurance! You'll need a letter from your insurer describing in detail what they are covering.

2.0 Poor

May 2021

KAYAK

Cons:

The address is not correct, the car does not exist and the price is 60 usd (instead of 41 usd) for a cheaper category of car, plus i have to pay the insurance cause they don’t accept the insurance of the credit card. It’s a fraud.

2.0 Poor

May 2021

KAYAK

Pros:

Super rude staff (young guy)

Cons:

Staff was so rude that we decided not to rent there and go somewhere else.

2.0 Poor

Mar 2021

KAYAK

Pros:

Nothing

Cons:

STAFF WAS EXTREMELY EXTREMELY CANNOY SAY IT ENOUGH EXTREMEEEELY RUDE! NEVER EVER AGAIN!

2.0 Poor

Jan 2021

KAYAK

Pros:

NOTHING! They did not have a car for us! They confirmed that a reservation was made in our name but told us that since the car was not paid for in advance, car was given out to someone else. The site did not request payment at the time of reservation. They offered to give us another car for triple the cost! They told us that you should never use a third party site like Expedia or Kayak so don't waste your time making reservations with this company, they were not even sorry that we got stranded without transportation.

Cons:

Honoring the reservation!

1 out of 8

Alamo

3.2

Cleanliness

4.0

Comfort

4.0

Pick-up/Drop-off

2.8

Value for money

3.1

One location in Playa del Carmen

Show locations

Locations in Playa del Carmen

5a Ave Norte Esq Calle 6 Norte

+52 984 803 1239

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
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Filters

Reviews

2.0 Poor

Feb 2024

KAYAK
They didn’t have a car

2.0 Poor

Jan 2024

KAYAK
We reserved a car and there was no car available.

2.0 Poor

May 2021

KAYAK

Cons:

They did not have a car for me

2.0 Poor

May 2021

KAYAK

Cons:

You should communicate more with each other. In the rental: 1) they didn't have the car at all 2) the price was much higher (from 75 to 185 dollars) I was told that you know it but do not regard it. Make it better please. We solved it directly with Hertz in the end. Have a nice day! Petr

4.0 Mediocre

May 2021

KAYAK

Cons:

When I arrived to pick up my car rental reservation they did not have a car available and had me wait over 20mins to even get that information when they knew the entire time.

2.0 Poor

Mar 2021

KAYAK

Pros:

Nothing

Cons:

they didn’t have the car ,that we rented at least a month ago. And they couldn’t have cared less. We had to take a bus to get to our destination

1 out of 4

Hertz

3.1

Cleanliness

4.1

Comfort

3.7

Pick-up/Drop-off

3.2

Value for money

3.0

7 locations in Playa del Carmen

Show locations

Locations in Playa del Carmen

5 Avenida X Calle 28 Nte

+52 800 709 5000

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Area Comercial Hotel Xcaret

0180 0709 5000

Monday07:30 - 19:00
Tuesday07:30 - 19:00
Wednesday07:30 - 19:00
Thursday07:30 - 19:00
Friday07:30 - 19:00
Saturday07:30 - 19:00
Sunday07:30 - 19:00
View deals

Av 10 Norte Esq 14 Nte Bis

+52 800 709 5000

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Av. 15 Local 41pb

+52 999 911 8040

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Central De Autobuses

+52 800 709 5000

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
View deals

Paseo Xaman Ha Mza. 25

+52 800 709 5000

Monday07:30 - 19:00
Tuesday07:30 - 19:00
Wednesday07:30 - 19:00
Thursday07:30 - 19:00
Friday07:30 - 19:00
Saturday07:30 - 19:00
Sunday07:30 - 19:00
View deals

Quinta Ave. & Calle 10

+52 999 911 8040

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Filters

Reviews

2.0 Poor

Aug 2020

KAYAK

Pros:

They NEVER HAVE THE CAR you order AND they try to upsell you $1000 pesos per day... THEY SUCK, NEVER RENT THERE... NEVER... You show up there and you're in a JAM if you're tight with time... They GOT YOU BY THE BALLS and upcharge...

2.0 Poor

Jan 2020

KAYAK

Cons:

They charged triple of what reservation confirmed. Dont trust1

2.0 Poor

Jan 2020

KAYAK

Pros:

Nothing. The car wasn't available. I traveled to pick up the car, and they refused to honor the reservation because they didn't have any cars.

Cons:

Having an accurate inventory. There were no cars.

2.0 Poor

Dec 2019

KAYAK

Pros:

Nothing, they said that they don’t have a car for me. They want to give me a more expensive car instead.

7.2 Good

Oct 2018

KAYAK

Cons:

The Pickup was alwals lates minimum 30 minutes more

7.2 Good

Jan 2017

KAYAK

Pros:

drop off on another location

Cons:

dirty not well balanced and not aligned

1 out of 5

Firefly

2.8

Cleanliness

4.4

Comfort

4.2

Pick-up/Drop-off

3.0

Value for money

2.9

2 locations in Playa del Carmen

Show locations

Locations in Playa del Carmen

Playa del Carmen Airport

Opening times not available

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Plaza Tukan Local 4 10a Avenid

0180 0709 5010

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Reviews

2.0 Poor

Jan 2024

KAYAK
Scam, avoid They said they don’t have a car, and offered another 2000 USD more!

2.0 Poor

Jan 2024

KAYAK
They didn’t have the car we reserved available and said it could take a few days before they did . The only car they had was 5x the price. We ended up with no car.

2.0 Poor

Dec 2023

KAYAK
Very expensive extra charges that you cannot get rid of

2.0 Poor

Dec 2021

KAYAK
They don’t have my car

2.0 Poor

Apr 2021

KAYAK

Pros:

They charge mandatory insurance which is 3 times more than the car rental.

2.0 Poor

Feb 2021

KAYAK

Pros:

The drop off was super quick and efficient.

Cons:

We were quoted $350 we knew the y were going to try to sell us insurance so we got insurance trough our credit card, even with our credit card insurance they wanted to charge us the $350 plus another $850 for insurance for $1200 total!!! When we told them that was ridiculous and started to leave the price suddenly dropped to $750 total which was still twice what we were quoted but we accepted it. Its really sad that they try to take advantage of people on vacation!!

1 out of 6

Thrifty

2.6

Cleanliness

3.0

Comfort

3.0

Pick-up/Drop-off

3.0

Value for money

2.0

2 locations in Playa del Carmen

Locations in Playa del Carmen

Av 10 Esq 16

+52 800 021 2277

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00

Calle 4 Loc 2, Entre Calles

180 0021 2277

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

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Reviews

2.0 Poor

Mar 2021

KAYAK

Pros:

Nothing

Cons:

Everything

2.0 Poor

Mar 2021

KAYAK

Pros:

The pickup time was 8pm and they were already closed.

Cons:

The Firefly representative was so, so rude. Not willing to help, barely wanted to talk to me even though I had a reservation.

2.0 Poor

Jan 2021

KAYAK

Pros:

Absolutely nothing. Even with a reservation, many days in advance, there was no car for us when we arrived at the rental place. On top of that, the thrifty rental office was closed and everything was being operated through the Hertz office. Worst experience I’ve ever had.

Cons:

Nothing went correctly, so technically everything could have been better.

Economy Rent a Car

2.6

Cleanliness

3.8

Comfort

3.6

Pick-up/Drop-off

2.6

Value for money

3.2

One location in Playa del Carmen

Locations in Playa del Carmen

Local 24, Manzana 81 Lote 1, Condominio Aldea Thai

+52 994 803 3748

Opening times not available

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Reviews

2.0 Poor

Apr 2021

KAYAK

Pros:

I paid really more without explication!

2.0 Poor

Apr 2021

KAYAK

Pros:

Economy is an intermediary for other companies in Playa del Carmen, they took the reservation knowing they didn't have cars. I got a mysterious message through whatsapp saying that there were no more cars. When I went to another location for the agency who messaged me, America auto rentals, they did in fact have cars but didn't want to give it at the rate I reserved for, because there were clients willing to pay more.

2.0 Poor

May 2018

KAYAK

Cons:

I got there, and they told me that I had to pay for insurance. I explained that I had insurance through my credit card, they still made me pay for it. Additionally, I had made a reservation with a different return location than the pick up. They decided to charge an additional fee for that as well. The whole process was very difficult and uncomfortable. They make you sign too many papers, more than any other company I used in the past, and they they make copies of your credit card, passport and Driver's Licence.

Ace

2.0

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

2 locations in Playa del Carmen

Locations in Playa del Carmen

16 Bis

+52 33 4170 8243

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Calle 10 Mza 24 LT 3

+52 998 886 3145

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00

Filters

Reviews

2.0 Poor

Nov 2019

KAYAK

Pros:

No one was rude.

Cons:

The pick-up location could have existed.

2.0 Poor

Nov 2019

KAYAK

Pros:

Nothing at all

Cons:

Actually having the car. Instead of arriving and asking for an extra $200

2.0 Poor

Jul 2019

KAYAK

Cons:

Minivan I had paid for was not available when I arrived. Rate more than doubled after insurance. Finally, the car I got was old and beat up... should have gone with Avis/Hertz; same price at the end of the day...STAY AWAY

2.0 Poor

Jul 2017

KAYAK

Pros:

Nothing

Cons:

Showed up at 9 and was told there were no carsc and the local branch couldn't cancel the reservation. That we had to call ace directly, which did not route me to anyone helpful. So I couldn't cancel it. Went back 1 hours later, was told I had to wait 3 hours more for a car. By the time I got that car, it was Manual and we didn't know how to drive it. the only automatic they had was $93/ day. They ended up giving me a refund, which they say they couldn't do in the beginning. Also their lot was full of cars!

2.0 Poor

May 2017

KAYAK

Cons:

The price advertised for my rental car was fake. When I arrived at the rental agency, I was told I needed to pay $113 more and put $2,700 as a deposit on my credit card. They also refused to refund me the money I paid on kayak. This is a complete rip off! Kayak needs to do a better job verifying prices beforehand putting it on its website.

2.0 Poor

Nov 2015

KAYAK

Cons:

The place did not exist! We wandered around for hours and asked many locals and they said the place does not exist. My husband called Ace for us and they told us where it was supposed to be. We already were on that street and walked back and forth and it wasn't there. When they connected my husband to the "local branch" it took forever for someone to answer and when someone did it wasn't Ace. What a waste of hours of my trip! Finally I had to rent last minute from another company for a really high rate. Absolute nightmare of a car rental experience.

America Car Rental

2.0

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

2.0

Value for money

2.0

2 locations in Playa del Carmen

Locations in Playa del Carmen

Calle 4 Norte entre Av. 5 y Av. 10 Manzana 4

+52 984 803 3748

Opening times not available

Condominio Aldea Thai Local 24, Manzana 81 Lote 1 entre calle 26 y calle Cozumel

+52 984 803 3748

Opening times not available

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Reviews

2.0 Poor

May 2024

KAYAK
Pick up took almost an hour. They didn't have the van we reserved. Then they held part of our deposit because the drivers seat was barely damp when we returned and claimed they could not rent it out even though it was 5pm and no one was picking up since they closed at 6. Never renting from this company again!

Dollar

2.0

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

2 locations in Playa del Carmen

Locations in Playa del Carmen

Av 10 Esq 16

+52 800 365 1111

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00

Calle 4 Loc 2, Entre Calles

180 0021 2277

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

Filters

Reviews

2.0 Poor

Dec 2020

KAYAK

Cons:

Charging to my credit card did not work. I called my bank and they said there was enough funds. So we could not rent the car and spent hours waiting for nothing.

2.0 Poor

Jan 2020

KAYAK

Cons:

They didn’t have a car for us and left us with no car because it wasnt prepaid!!! Very stressful experience when stating holiday. Last time I book a car on kayak

2.0 Poor

Jan 2020

KAYAK

Pros:

Nothing

Cons:

Dollar didn't have carsnto rent out.

2.0 Poor

Jan 2020

KAYAK

Pros:

Nothing!

Cons:

The car that I rented was not available, and they wanted to give me a smaller car. They said that the price was wrong and instead of the one stated they wanted to charge about 450 dollars instead of 99.

2.0 Poor

Dec 2019

KAYAK

Pros:

I didn't like anything. I booked a car for 100 usd for 5 days. When I arrived I was told that it is 200 usd, as the initial amount did not include taxes and service fees (100%!!!). Also the insurance was + 300 usd. So, instead of 100 it turned out to be 500. It is insane.

2.0 Poor

Dec 2019

KAYAK

Cons:

First the address listed on the Internet was incorrect as they closed that location and have not updated their information. Second they are affiliated with thrifty and firefly so it is all the same company at the location. Third the Internet reservation charge was to be $22 per day. When I got there they were trying to charge $32 per day saying It was the exchange rate which is bullshit because the exchange rate is automatic on your credit card which is about $19 pesos per one US dollar. Four they wanted to charge liability insurance which I did not need as Visa and American Express credit cards cover all collision of rental vehicles. Also if you have a basic car insurance policy in United States it will cover liability. If you take the collision insurance which is about $15-$20 per day then your credit card automatically cancels their insurance. So altogether the rental would’ve been $52 per day. The Representative is very obnoxious and professional. I felt like they were trying to rough arm me to purchase the extra insurance. He said the only way they would not as if they charge my credit card $200,000 pesos about $10,000 USD as a credit card hold until the car returned safely. Dollar thrifty and firefly is a complete scam of business. I’ve dealt with other companies here that are professional and much better and do not haggle.

Fox

2.0

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

2 locations in Playa del Carmen

Locations in Playa del Carmen

5 Avenida Entre 14 Norte Y 16 Norte Bis

0180 0225 4369

Opening times not available

Europcar Calle 10 Manzana 35 Lote 2-05 Local 6 Col Centro Playa Del

Opening times not available

Filters

Reviews

2.0 Poor

Mar 2024

KAYAK
There was no car available and the staff invented many reasons to refuse to rent me a car, as soon as they realised that it was a fox rental

Enterprise Rent-A-Car

8.4

Very Good

No reviews available

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

8.0

Value for money

7.6

4 locations in Playa del Carmen

Locations in Playa del Carmen

Av Constituyentes 2

+52 984 877 2900 ext. 244055

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Av. Constintuyente #1

+52 984 873 4000 ext. 3055

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

C. 3 Sur #229 Mza 16 Lt 2

+52 984 873 0883

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Calle Quinta Avenida, Luis

+52 984 873 4000

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Filters

No reviews available

Sixt

4.1

Mediocre

No reviews available

3 locations in Playa del Carmen

Locations in Playa del Carmen

Av. Constituyentes Local 1

+52 984 879 4844

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

Ave 10 N cruz Calle 28 Local 3

+52 984 803 0768

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00

Carretera Cancún Tulúm Km. 62

+52 984 877 4400

Monday14:00 - 18:0009:00 - 18:00
Tuesday09:00 - 18:0014:00 - 18:00
Wednesday09:00 - 18:0014:00 - 18:00
Thursday14:00 - 18:0009:00 - 18:00
Friday09:00 - 18:0014:00 - 18:00
Saturday09:00 - 18:0014:00 - 18:00
Sunday09:00 - 18:0014:00 - 18:00

Filters

No reviews available

Mas By Mex

3.8

Poor

No reviews available

2 locations in Playa del Carmen

Locations in Playa del Carmen

5th Avenida, Manzana 39 Lote 3, Between 14 N and 16 N.

Opening times not available

Quinta Avenida

+52 33 4170 8243

Opening times not available

Filters

No reviews available

Adocar Rental

2.4

Poor

No reviews available

2 locations in Playa del Carmen

Locations in Playa del Carmen

10 Avenida Norte Mz 10 Lt. 2, Centro. Entre las calles 2 y 4

Opening times not available

Av. Xcacel, Manzana 18 Plano 2

Opening times not available

Filters

No reviews available

U-Save

6.1

Okay

No reviews available

One location in Playa del Carmen

Locations in Playa del Carmen

Av. 10 Hotel Riviera Caribe Maya, 10 Avenida Sur 10-local 2, Gonzalo Guerrero

+52 984 878 1013

Opening times not available

Filters

No reviews available

Right Cars

4.4

Mediocre

No reviews available

One location in Playa del Carmen

Locations in Playa del Carmen

Local 25 Manzana 82 Lote 1 Entre Calle 26 Y Calle

Opening times not available

Filters

No reviews available

Rhodium

3.5

Poor

No reviews available

One location in Playa del Carmen

Locations in Playa del Carmen

Playa del Carmen Airport

Opening times not available

Filters

No reviews available

CarWiz

3.4

Poor

No reviews available

4 locations in Playa del Carmen

Locations in Playa del Carmen

Av. 10, Mza. 26, Lote 2, Col. Gonzalo Guerrero, Playa Del Carmen

+52 984 688 8154

Opening times not available

Lote 4 Manzana 73 Zona 1

+52 984 803 8081

Opening times not available

Paseo Xaman-ha Mza. 25 Local 207, Fracc. 111

+52 984 873 3843

Opening times not available

Terminal Maritima (muelle) Centro, 1era Sur Zfm

+52 984 803 1342

Opening times not available

Filters

No reviews available

FlexWays

2.0

Poor

No reviews available

3 locations in Playa del Carmen

Locations in Playa del Carmen

10 Avenida Nte. 130A, Centro

+54 9 11 5259 9877

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Blvd. Luis Donaldo Colosio Mz. 4 L. 5 Local 461

Opening times not available

Playa del Carmen Airport

+54 9 11 5259 9877

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Filters

No reviews available

Sunnycars

No score available yet

4 locations in Playa del Carmen

Locations in Playa del Carmen

5A Avenida Norte Esq Calle 6 Norte

Opening times not available

Av. 15 Local 41Pb

Opening times not available

Avenida Paseo Xaman Ha mza 25

Opening times not available

Calle 8

Opening times not available

Filters

No reviews available

Carflex Rent a Car

No score available yet

3 locations in Playa del Carmen

Locations in Playa del Carmen

Av Constituyentes 178, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., México 6

Monday07:00 - 20:0007:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:0007:00 - 20:0008:00 - 18:00
Sunday08:00 - 18:0007:00 - 20:00

Av. Constituyentes, Manzana 42, Lote 001, entre Calle 20 Norte y 25 Avenida Norte, Colonia Centro

+52 998 886 2311

Opening times not available

Calle 1 sur interior Muelle Fiscal API, Playa del Carmen Quintana Roo CP

+52 984 806 1143

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

Filters

No reviews available

IssiCar

No score available yet

2 locations in Playa del Carmen

Locations in Playa del Carmen

Calle 12 #230 Mz 55, Lote 8 Local2, Entre Av 20 Y Av 15, Colonia Centro, Cp

+52 984 115 2008

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Calle 30 Av 105 Y 110 Nte, Colonia Ejidal 2,mz 178, Lote 8 Zona Urbana, Cp

+52 984 115 2008

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Filters

No reviews available

Arrent Car Rental

No score available yet

One location in Playa del Carmen

Locations in Playa del Carmen

Calle 10 Mz 6 Lt 3

+52 984 803 3755

Opening times not available

Filters

No reviews available

City Car Rental

No score available yet

One location in Playa del Carmen

Locations in Playa del Carmen

Av constituyentes calle 20 y 25

+52 998 980 0766

Opening times not available

Filters

No reviews available

Deal Mobility Rent a Car

No score available yet

One location in Playa del Carmen

Locations in Playa del Carmen

Calle 8, Lote 10, Entre Av. 15 y Av. 10, Col. Centro, Playa del Carmen, Quintana Roo.

+52 984 873 2820

Opening times not available

Filters

No reviews available

Final Rentals

No score available yet

One location in Playa del Carmen

Locations in Playa del Carmen

Condominio Aldea Thai Local 24 Manzana 81 Lote 1, entre 26 Nte y Cozumel, Gonzalo Guerrero, Playa del Carmen, Q.R.

+52 998 253 6112

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00

Filters

No reviews available

190 travellers who rented a car in Playa del Carmen gave the car agency they used an average rating of 3.6

Car hire locations in or near Playa del Carmen

When to book a convertible rental car in Playa del Carmen

Average daily price per month
Car hire prices as pick-up date approaches

Playa del Carmen Convertible Car Hire Information

Pick-up locationPlaya del Carmen
Car typesConvertible
Hire locations0
Airport locations0