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Hotels near Playa Del Carmen Airport

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Best hotels near Playa Del Carmen Airport

Cleanliness
9.7
Comfort
9.4
Location
9.4
Services
9.3
Staff
9.8
Overall 9.5 Excellent
Based on 133 reviews
Cleanliness
9.7
Comfort
9.4
Location
9.4
Services
9.3
Staff
9.8

Excellent 10.0
Pros: Excellent people Miguel and his wife. I completely recommend this place to stay. I had my reservation before the check in time, and they had it ready by the time I arrived. Really clean
Excellent 8.3
Pros: Good location and breakfast
Cons: Too loud air conditioner
Excellent 9.6
Pros: The apartment was well laid out and the pool was great, a wonderful happy Italian couple Micheal & Barbara came and enthusiastically made breakfast in the morning, it was natural and organic just like our conversation, we communicated like old friends that hadn't seeing each other for a while (it was like been at home again)
Cons: I didn't have a phone which made checking in a little awkward not knowing what time I was going to arrive oops my fault for not realizing its not a 24 hour hotel lol
Excellent 10.0
Pros: Everything! The place is fantastic, and extremely clean. The location is perfect not far from all the activities but in a quiet building so really easy to sleep at night. The pool is also great. The highlight for us was the Italian couple that is managing the property. They are the most lovely people we met in our trip so far. They were fantastic and love our little 4 months baby! On the morning they prepared a breakfast which you could also call a feast! So yummy and tasty. Definitely the place to stay in playa del Carmen.
Excellent 10.0
Pros: Quiet courtyard with spacious pool.. couple of minutes walk to avenue 5. Very close to beaches. Owners very accommodating and happy to provide information/recommendations. Excellent breakfast
Cons: I would have liked a magnifying mirror in the bathroom
Excellent 10.0
Pros: The location couldn't have been better. Close to great restaurants, Mega, ADO, nice cafe directly across the street... It was very quiet--no street noise at all, and immaculately clean. Friendly and helpful owner! I will definitely stay here again when I come back to Playa
Good 7.9
Pros: 5 star hosts and breakfast - fantastic, so much pride goes into preparing breakfast.
Excellent 10.0
Pros: Everything. The location was close and walkable to everything I wanted to do with a Mega market and very good restaurants right around the corner. The breakfast each morning was absolutely delicious and plentiful and the owners are two of the nicest people you will ever meet.
Cons: There was nothing not to like.
Excellent 9.6
Pros: My time a Vida Nueva was amazing. Miguel and Barbara were so sweet and friendly. I can not thank them enough for their hospitality. Breakfast was more than expected. Fruits, sandwich, juice, donuts, extra stuff. It was amazing. I like how they please my son during breakfast. He like his food nice and simple and they did not have a problem helping on that. The apartment was beyond clean. Location was safe and close to many places. Miguel, Barbara and the security guy helped us around with tips about places to eat and visit and how to get there. My son loved the pool. We will be back at Miguel and Barbara apartment. Love their sweetness. My only suggestion is for them to change the kitchen utensils. Some looked old but it wasn't a big deal. Thank you again Barbara and Miguel. Thank you for your kindness. We missed you. Thank you for making us feel like home.
Excellent 10.0
Pros: Felt right at home
B&B Vida Nueva - Playa del Carmen
Rated no. 1
9.5
Excellent 9.5
Based on 133 reviews
Details
Reviews

Location
9.6
Beach
9.5
Service
9.2
Cleanliness
9.1
Food
8.9
Overall 9.3 Excellent
Based on 601 reviews
Location
9.6
Beach
9.5
Service
9.2
Cleanliness
9.1
Food
8.9
Location
9.8
Service
9.3
Cleanliness
9.2
Pool
8.4
Comfort
8.0
Location
9.7
Service
9.1
Comfort
8.0
Room
7.9
Amenities
7.8

Excellent 10.0
Pros: Condohotel Fabiola it's super! I stayed in the attic with my girlfriend for four nights. The apartment was spacious and very clean, beds are comfortable and the bathroom is very nice. There is also a jacuzzi in the living room. The thing we most enjoyed is definitely the terrace where we had breakfast every morning. The staff was very helpful and the building is a few steps away from the 5th Avenida. I definitely recommend the structure!
Excellent 10.0
Pros: This place is gorgeous. Very clean and stylish.
Excellent 10.0
Pros: Lovely staff. Massive apartment with kitchen. Room was right next to the main strip and beach but far enough away to avoid noise. Also across the road was the most incredible restaurant with the tuna tostadas we’ve ever tasted. There is also a Walmart a five minute walk away:
Cons: They have a coffee machine and don’t provide coffee. Just a small thing.
Excellent 9.6
Pros: Excellent value for money. Clean, spacious with friendly staff and a great pool. 3 minutes walk to 5th Avenue.
Excellent 8.3
Pros: The staff is really nice! The location, the othentic there, feels like you in casa of Mexican family. The security, the place is secured with gate and night guard.
Cons: It's not accessible, you need to use stairs and with luggage it's not for everybody, yet the staff helped me. There is no elevator.
Excellent 9.2
Pros: - Clean and comfortable room - Nice little courtyard with swimming pool - Close to many restaurants and the beach - Friendly and helpful staff
Good 7.7
Pros: Location was great.
Cons: Hot tub didn’t work
Excellent 10.0
Pros: We have stayed here several times. Excellent location close to ADO and many restaurants. Good A/C and refreshing pool. Amazing value for our stay in early September.
Cons: They were doing some loud construction during our last day. However September is the start of the slow season and all hotels are doing over-due maintenance this time of year.
Excellent 10.0
Pros: I travel frequently for work and have stayed at many different Playa Hotels. I have stayed at Fabiola now for my last 4 visits. I always reserve the least expensive room and they have all been good. The bus depot is around the corner and 5th ave is a few blocks away. Excellent quesadillas across the street; a grocery store for snacks and beers around the corner and many dozens of good budget restaurants less than a 5 minute walk. The rooms themselves are large and have great amenities. The pool is welcome after a long travel day. I plan to stay here again.
Cons: This place used to have a really nice "chillaxin" vibe; however the ownership/management has recently changed and are implementing "some new policies"
Excellent 9.6
Pros: We had the rooftop apartment with the roof terrace which was lovely.
Cons: There were quite a few mosquitos around the pool area.
Excellent 10.0
Pros: In our room was all we need to. our room The apartment is located close to the beach and Wallmart. There was also secure parking and excellent room service Very nice staff were ready to help us!
Cons: nothing!
Fabiola Condo Hotel - Playa del Carmen
Rated no. 2
9.3
Excellent 9.3
Based on 601 reviews
Details
Reviews

Value
10.0
Beach
10.0
Breakfast
9.5
Service
9.3
Location
9.3
Overall 9.3 Excellent
Based on 295 reviews
Value
10.0
Beach
10.0
Breakfast
9.5
Service
9.3
Location
9.3
Service
9.4
Location
9.2
Room
7.5

Excellent 9.2
Pros: Perfect location, Carlo was very very helpful and friendly. Good price for good conditions. Kitchen with full equipment. Comfortable big bed. Good a new air conditioning. Every day room cleaning services. cheap and good laundry services. I spend 2 weeks without any problem. Apartment with Mexican style.
Cons: Problems with WiFi in my bedroom, but in living room was good. Poor water pressure in the shower room
Excellent 8.3
Pros: The host was attentive and warm. The location is superb. There are three discotheques nearby but we didn't hear the noise at night, so no issues to sleep.
Cons: Not related to the B&B!: There can be algae at the beach so it might make swimming difficult.
Excellent 10.0
Pros: Fantastic place, great location. Staff very welcoming and very informative about surrounding area and the town. Stunning view from the roof terrace.
Cons: There was nothing that I didn’t like at all.
Excellent 10.0
Pros: Very spacious. Very clean, excellent communication. Perfect location.
Cons: Nothing
Excellent 10.0
Pros: great location
Excellent 8.8
Pros: Carlo and his entree and information at arrival. out free upgrade. Thanks Carlo!! the location is great for a few days playa
Cons: only 1 parking spot
Excellent 9.6
Cons: The AC in the common area didn't work.
Excellent 10.0
Pros: Marco is a great host, he was super helpful and available for us at all the time. He has great recommendations and really cares about the people who visits his hotel. One of the best hots I ever had. The location is perfect, the area has great restaurants and night clubs. We will be back for sure.
Excellent 9.6
Pros: Excellent location at the center of Playa del Carmen. Spacious rooms. You prepare your own breakfast which is cool. You have access to kitchen, a large common area and a terrace. Carlo is an amazing, attentive host. Makes you feel at home.
Cons: The central location can be a curse. Apparently Playa became a party town. At night you can hear and feel the bass from nearby night clubs until 4 am.
Excellent 10.0
Pros: Really nice place, 15 min walk from ADO busstation, close to mainstreet and lots of shops, clean, big, friendly owners. When I was there nobody else stayed at the B&B So I had the entire apartement for myself which was great.
Embarcadero Maya B&B - Playa del Carmen
Rated no. 3
9.3
Excellent 9.3
Based on 295 reviews
Details
Reviews

Bar
10.0
Wellness
9.7
Service
9.7
Location
9.7
Breakfast
9.7
Overall 9.2 Excellent
Based on 1,270 reviews
Bar
10.0
Wellness
9.7
Service
9.7
Location
9.7
Breakfast
9.7
Bar
10.0
Pool
9.7
Service
9.7
Location
9.7
Value
9.6
Service
9.8
Pool
9.7
Location
9.7
Breakfast
9.7
Room
7.3

Excellent 8.2
Pros: Staff, friendliness, Spanish tapas and Spanish guitar at restaurant. Parking in building, pools, garden, courtyard, balcony. Quiet for inner city. Beach towels. Price.
Cons: Bathroom, clunky, loud air con, pillows, bed linens and bedspread. Dark room. Breakfast options wide but quality average.
Excellent 10.0
Pros: Beautiful pools and gardens, nice quiet rooms, great staff.
Excellent 10.0
Pros: I really like the hotel because I booked the hotel based on the event I thought I would be in and found out it was further away from Playa Del Carmen management was able to let me check out early even though I paid in full and refund me for the difference. The hotel location is perfect close to everything.
Cons: Just wish they have elevator go to our room other that is a great hotel
Excellent 10.0
Pros: I book this hotel because of it's good review and it turns out to be true. It's nicely located next to their city hall which is pretty the center of the town. You're couple blocks away from the beach and the famous 5th ave so we're talking walking distances. Our concierge Pedro is very nice and friendly from day 1 communicating on emails. The other staff makes you feels welcome too, Conrad and Gabrielle comes to mind. Complimentary breakfast is nice and I get to stuff my face. All and all they get it, you'll leave feeling money well spend and wanting to come back.
Cons: Closet size shower could be a little claustrophobic.
Good 7.7
Pros: It was in a good location and the pools were awesome.
Cons: We stayed in a room on the north side which was a Street view room. It was very noisy. If we did it again we would get a pool or Gardenview room.
La Pasion Hotel Boutique By Bunik - Playa del Carmen
Rated no. 4
9.2
Excellent 9.2
Based on 1,270 reviews
Details
Reviews

Location
9.9
Service
9.6
Bar
9.2
Wellness
9.1
Vibe
9.0
Overall 9.2 Excellent
Based on 1,247 reviews
Location
9.9
Service
9.6
Bar
9.2
Wellness
9.1
Vibe
9.0
Location
9.9
Service
9.7
Food
8.7

Excellent 9.6
Pros: The staff were extra nice and special, they made you feel important! The food was excellent and the fruit was amazing!
Cons: The only thing I didn’t like was leaving:(
Okay 4.2
Pros: A very good manager who tried to fix this all. Very educated, polite and client oriented.
Cons: Dirty room, provided not what we have booked, poor food, old property, small space, average beach, overpriced!!! Definitely a 4* hotel.
Playacar Palace - Playa del Carmen
Rated no. 5
9.2
Excellent 9.2
Based on 1,247 reviews
Details
Reviews

Pool
10.0
Food
10.0
Service
10.0
Breakfast
9.8
Cleanliness
9.6
Overall 9.3 Excellent
Based on 129 reviews
Pool
10.0
Food
10.0
Service
10.0
Breakfast
9.8
Cleanliness
9.6

Sol Messico Beach B&B - Playa del Carmen
Rated no. 6
9.3
Excellent 9.3
Based on 129 reviews
Details
Reviews

Value
9.8
Cleanliness
9.8
Service
9.7
Beach
9.5
Location
9.4
Overall 9.2 Excellent
Based on 234 reviews
Value
9.8
Cleanliness
9.8
Service
9.7
Beach
9.5
Location
9.4
Service
9.7
Location
9.1
Breakfast
8.5
Service
9.7
Location
9.2

Okay 5.8
Pros: The hotel was clean and tidy, good location, close to ADO bus station.
Cons: Check-in experience was ok. Check-out was very bad experience. The guy at the reception was very bad at dealing with customers. Didnot speak english at all but we donot have any complaints with that. First, we wanted to store our luggage, he didnot undertsand even any part that we tried to explain. In other hotels "luggage storage" was sufficient to make people understand even if they knew only Spanish. We tried with Google translate as well but still he didnot understand. Well, now carrying luggage is our responsibility, so I will leave this here. Next was the scam played by them when it came to payment. I was supposed to pay 1572 pesos for 1 night stay. The hotel had already deducted this amount and the guy at the reception was not aware of this (according to someone who messaged me later from hotel). so early morning at 5.30 AM he made me run across the street to get cash instead of card payment (yes we live in 2018 and moving towards 2019, still no card payment at this hotel). This guy gave me invoice previous night which mentioned 1572 pesos and I paid 1600 pesos. Receptionist acted dumb and started asking 2400 pesos for god knows what reasons. I showed him the invoice and argued that we will play only 1572 pesos. Because of his hassle we almost missed our trip to next place that we had booked. Finally we left him with 1600 pesos and he didnot even bother to give back 28 pesos (and yes I do not want to leave tips of this experience). Later, I received a message from the hotel that they had already deducted the amount from my account and receptionist forgot to inform me (awesome! ), however the gave back the money that was deducted. But lost some amount due to conversion charges. Call it scam or ignorance of receptionist, I was at a loss and will never visit this place nor I will recommend anyone until they make necessary changes.
Excellent 9.6
Pros: The location is perfect (metres from 5th avenue and steps from the beach but isolated from the noise and crowds). The pool is spotlessly clean and very refreshing and the lounge chairs comfortable for a peaceful day of lounging in the sun. The room is spotlessly clean (loved the towel creatures) and has the basic necessities (fridge, bottle water, coffee maker, etc). The included breakfast is tasty and good value and the staff in general have been friendly and attentive. We’ve spent 3 very relaxing days and nights here and are sad to be leaving...
Cons: The bathroom could use a refresh as the shower is showing its age and there’s a persistent sewer odour that’s not at all a deal breaker but is a bit off-putting.
Good 7.9
Pros: The breakfast and the cleaness of the room were nice.
Cons: The bar close by is not ideal for a people looking for some rest on their vacation.
Excellent 8.8
Pros: Location was perfect. Near the ferry terminal to Cozumel and ADO bus terminal.
Cons: Breakfast quantity is limited. At least cereal and milk should always be included.
Good 7.9
Pros: Breakfast included every day. Great location. ADO bus station really close by.
Excellent 10.0
Pros: The staff was wonderful. Very friendly and ready to accommodate us at all times.The hotel was very clean. Breakfast was always very good. We've had a great experience here.
Cons: There isn't anything that they could have done better.
Okay 5.8
Pros: Needs a lot of upgrades
Cons: Not clean but good location
Excellent 10.0
Pros: So quiet and comfortable. Perfect location for us.
Excellent 10.0
Pros: -very clean rooms -comfy beds -really good breakfast -the staff is really friendly and helpful -best location!!
Cons: The music around the hotel, but that’s what you get in the heart of PDC
Excellent 10.0
Pros: Perfect location. Short walks from the bus station, to the beach & to the Cozumel ferry. Breakfast was good.
Hotel Posada Sian Kaan - Playa del Carmen
Rated no. 7
9.2
Excellent 9.2
Based on 234 reviews
Details
Reviews

Wellness
9.2
Service
9.1
Pool
8.8
Location
8.8
Breakfast
8.7
Overall 9.1 Excellent
Based on 1,208 reviews
Wellness
9.2
Service
9.1
Pool
8.8
Location
8.8
Breakfast
8.7
Service
9.5
Wellness
9.0
Cleanliness
9.0
Pool
8.9
Location
8.9
Service
8.8

Okay 5.4
Cons: THE HOUSE CLEANER STOLE MONEY!!!
Okay 5.4
Pros: The pool area and bar is beautiful. The staff was great except for cancelling a tour 24 hours in advance due to an illness was a big hassle. I had to beg them to do it and got a serious attitude about it.
Cons: Everything else. Constant noise, the location is close to everything but it’s not relaxing. The rooms look like a motel. Seriously bare and ugly. I left the property early due to the noise and I was not refunded for my last days. Oh! And the owner parks his cars directly in front of hotel which blocks the entrance entirely. Very annoying and rude to the guests!!!
Excellent 8.8
Pros: beautiful spa with lovely staff, great experience - I recommend to book a treatment. Lovely pool/Jacuzzi/lush gardens - the best part of the stay was to swim and relax at the pool and hammock. Reasonably priced pool bar. The hotel staff is nice. Even though it is not a super small hotel, the greenery covers up the rooms and gives the impression that the hotel is almost empty - as it is adults only, it was amazingly quiet and very relaxing!
Cons: The only thing that I wanted to point out that the mattress and pillows were not comfortable - seemed like they were quite dated and needed an upgrade (maybe it was just my luck as my family stayed in another room and they said their mattress was good). The breakfast food in the restaurant is in abundance, the quality is Okay. There is a little noise from the busy street but not too bad. Overall great value for the money, will return!
Excellent 10.0
Pros: Stunning view from your room! The location was perfect, centrally located nearby shops, restaurants, a dive shop just across from the hotel. Nice breakfast selection and I would highly recommend going to their Brazilian restaurant for a bite in the evening, it's a definite value for money.
Cons: The spa services are rather expensive, but luckily we got a deal where they offered a 30% off your first treatment.
Excellent 10.0
Pros: This was a very pleasant surprise. The staff was great , the grounds were amazing special shoutout to Manuel the bartender he was great. Great location close to everything. When you entered the place you could not here the noise outside very peaceful. I HIGHLY RECOMMEND THIS RESORT !
Excellent 9.6
Pros: Perfect location, amazing staff service, definitely a must, I will stay here next time.
Excellent 10.0
Pros: Location - great, a few minutes walk from the beach Service - proffessional, very friendly, helpful and caring (I even received a small surprise for my birthday) Breakfast - very tasty, big variety of sweet & savory options Spa - clean, relaxing
Cons: N/A
Okay 4.8
Pros: The location
Cons: The smell that came out of the shower..a chimical smell..we change a room but the smell didnt go-we took a shower at our friend's hotel..the hotel service told us that that we must talk to booking and not to them..terrible experience
Excellent 10.0
Pros: It looked exactly like the pictures.
Excellent 8.8
Pros: It’s beautifully designed. The pool courtyard is simply gorgeous, day or night. Feels like you’re stepping into a little jungle. The room’s decor was simple, but very clean and comfortable. Shower pressure and temperature were great. And the hammock outside the room is perfect to chill. I read a lot of reviews that spoke about the noise, but I heard nothing. Had a peaceful night and a good sleep. Breakfast was nice. Staff were kind. Location is great. 10min walk from the ADO bus station and right by the hustle and bustle of the 5th avenue, with plenty of shops, bars, restaurants and pharmacies around. Also a short walk to the beach area. I felt very safe both in the property and the area around (I did not go out at night though).
Excellent 10.0
Pros: My husband and I stayed here for 5 nights. We had a king room. Room was very spacious. Great facilities. Pool area and bar immaculate! Breakfast buffet lots to choose from. There is a new day spa which is amazing! There is a hydrotherapy pool and saunas.. The massages were amazing and very reasonably priced.All staff were excellent! This hotel is right in the heart of playa del carmen and all the restaurants and bars Really unsure how this is not a 5star hotel.
Excellent 10.0
Pros: Location and class very good
Magic Blue Spa Boutique Hotel-Adult Only - Playa del Carmen
Rated no. 8
9.1
Excellent 9.1
Based on 1,208 reviews
Details
Reviews

Vibe
9.3
Service
9.3
Location
9.0
Comfort
8.9
Room
8.9
Overall 9.1 Excellent
Based on 360 reviews
Vibe
9.3
Service
9.3
Location
9.0
Comfort
8.9
Room
8.9
Location
9.2
Comfort
9.0
Room
8.8

Excellent 10.0
Pros: Highly recommended
Excellent 10.0
Pros: Great staff, amazing location
Cons: terrible wifi
Excellent 9.6
Pros: The staff and room was great.
Cons: The stove didn’t work correctly
Excellent 9.6
Pros: Very very clean and spacious, close to 5th Ave, AC included (it is VERY hot).
Cons: NA, satisfied with everything
Good 7.0
Pros: Ok limited choice though
Cons: The view from the balcony was terrible
Excellent 10.0
Pros: Very clean and comfortable
Cons: A little bit noisy
Good 6.3
Pros: Bed was comfortable.
Cons: The room was not what was advertised on booking.com. View was horrible. Looked out over the back of other buildings I assume were shops and restaurants. Very poorly equipped kitchenette. No can opener or other necessities. The rooftop also was not as advertised. It was half the size as shown in their ad photos only having the small pool and a few lounge chairs. Seems a wall was built dividing the space in half.
Excellent 9.2
Pros: Location Is perfect Quiet at night Very kind and professional lady manager “Nora” House keeper kept room clean and very nice lady “Latisa” Thank you
Cons: Construction around the property start working very early
Excellent 10.0
Pros: big rooms, great location, friendly stuff, Super clean hotel, great breakfast
Cons: Internet was a bit slow.
Suites Corazon - Playa del Carmen
Rated no. 9
9.1
Excellent 9.1
Based on 360 reviews
Details
Reviews

Beach
10.0
Location
9.9
Value
9.8
Service
9.5
Breakfast
7.9
Overall 9.1 Excellent
Based on 354 reviews
Beach
10.0
Location
9.9
Value
9.8
Service
9.5
Breakfast
7.9
Location
9.9
Service
9.6
Breakfast
8.4
Comfort
7.3
Room
6.0
Location
9.8
Service
9.6
Breakfast
8.1
Room
6.4

Excellent 8.3
Pros: Good location, very accommodating staff, good value for the area.
Excellent 10.0
Pros: Everything, room was clean and spacious. We loved the breakfast. Location is ideal and safe, nearby to a mall, 5ta avenida , ADO bus station and ferry to cozumel.
Cons: Pretty much we liked everything in the hotel.
Excellent 10.0
Pros: Everything!!! Great value for money, excellent location, really nice staff and super comfortable rooms. Fresh fruits in the breakfast was a big plus. Thanks!!
Cons: -
Excellent 10.0
Pros: This hotel is a real gem. It's location is perfect, close to the beach, shopping, restaurants, transportation. Breakfast is included and was excellent. The staff was very friendly and very helpful. I would strongly recommend this hotel to anyone wanting an outstanding budget priced hotel in Playa del Carmen.
Cons: Nada. It was all good.
Excellent 9.6
Pros: For the money this place can't be beat. Staff are exceptionally nice and very accommodating.
Cons: No ice machine.
Excellent 10.0
Pros: Everything was great! The breakfast was better than expected.
Cons: Liked it all!
Excellent 10.0
Pros: Budget yet with a premium feel (smallish cozy hotel) Premium toiletries Parking right by the entrance Nice breakfast included A stone's throw away from a major retail center and 5th ave. Beach nearby
Cons: Mexican breakfast (ham/eggs/hotcakes/fruit) was very tasty, but can recommend adding some bread/cheese/vegetables.
Excellent 9.2
Pros: Excellent, quiet location close to everything. Staff was so pleasant and helpful. Room was clean with good AC, and comfortable. No complaints!
Excellent 9.2
Pros: The staff and location
Excellent 8.8
Pros: Free, fresh breakfast prepared every morning. Staff were friendly and willing to accommodate us. Rooms were in excellent condition and they had AC.
Cons: Wi-Fi was in and out.
Hotel Real Del Mayab - Playa del Carmen
Rated no. 10
9.1
Excellent 9.1
Based on 354 reviews
Details
Reviews

Wellness
9.6
Breakfast
9.0
Service
8.9
Location
8.9
Comfort
8.4
Overall 9.1 Excellent
Based on 333 reviews
Wellness
9.6
Breakfast
9.0
Service
8.9
Location
8.9
Comfort
8.4
Location
9.3
Comfort
8.8
Service
8.7
Room
8.2
Vibe
7.7

Excellent 10.0
Pros: Everything.... beautiful place
Cons: there's nothing not to like... lovely
Excellent 8.3
Pros: We loved almost everything. The staff, the pool, the rooms, the relaxing atmosphere you breath inside the hotel.
Cons: The main reason we booked this hotel was that it was published as “beach front hotel” and it is because 2 blocks from the hotel you get a Beachclub access free... what we disliked a lot is that there is sargassum it that beach club so it is like you dont have a beachfront hotel because of the smell you cant stay at the beachclub. We travel a lot, first time that I stayed at a nice hotel and they charge me for coffee 7USD, you should give it for free.
Excellent 10.0
Pros: Everything, The Pool is fantastic small but unique
Cons: I would like to have thicker curtains in the living since in the night everybody can see inside.
Excellent 10.0
Pros: Large, modern, clean! Helpful staff!
Excellent 10.0
Pros: The location is unbeatable, just around the block from La Quinta Avenida and from the local beach. The 2 bedroom apartment was super comfy, so clean thanks to Nery which made our stay stress free. She even surprised us cleaning our baby bottles without asking or expecting to do so
Excellent 10.0
Pros: Everything. They upgraded us from 2 bedrooms to 3 bedrooms, they had different options of cleaning services including dishes! Also they had washing machine and dryer so we could do our laundry. Was close to everything, breakfast place (Plank) was so good! I’d recommend this property for anyone.
Cons: Swimming pool. But we were there for the beach and activities so not a big deal for us. If you’re looking for a place with nice pool then this place is not for you.
Excellent 10.0
Pros: The whole staff was amazing and friendly . The penthouse was extremely comfy. This was a perfect location. Will be back again .
Cons: Nothing liked everything.
Excellent 8.3
Pros: Plank restaurant was superb, the wait staff excellent. The pools were lovely, our waiter Pedro was terrific!
Cons: The water temperature in the master bathroom never reached a pleasant warm level. We reported it, maintenance checked the temperature in the second bathroom (which was fine), but the master shower never improved. Also, the water in the unit was salty. That should be disclosed in the description, as we never felt really clean showering in salt water.
Excellent 8.8
Cons: Too much sea weedes ! Stincky !
Maya Villa Condo Hotel & Beach Club - Playa del Carmen
Rated no. 11
9.1
Excellent 9.1
Based on 333 reviews
Details
Reviews

Location
9.8
Service
9.7
Cleanliness
9.4
Amenities
9.3
Vibe
8.9
Overall 9.1 Excellent
Based on 280 reviews
Location
9.8
Service
9.7
Cleanliness
9.4
Amenities
9.3
Vibe
8.9
Location
9.8
Service
9.7
Pool
8.9
Room
8.1
Service
9.7
Room
8.1

Excellent 9.6
Pros: Very friendly and helpful staff.
Excellent 10.0
Pros: Great cozy hotel. Amazing friendly staff.
Cons: Nothing
Excellent 10.0
Pros: The staff was so friendly and nice and they also helped us a lot and were comprehensible at the checkout as I did not feel good and they gave us the time needed for it.
Excellent 10.0
Pros: Location, staff, room, pool, ambiance all exceptional!
Cons: Limited hot water in the room.
Excellent 9.2
Pros: I appreciate very very very much the staff. They are the most helpful and caring so far I met during my travel (Jorge, Victor, and I forgot one more's name -- sorry). Upon my arrival, I was lucky that I could find a parking right out of the hotel (the space should be for at least 5 cars; if you are interested). The next day I returned to the hotel, and the parking was full. Jorge was so nice to help me empty the space in front of the hotel gate. On the third day, I had to here express my gratitude to Jorge. I got a high fever and I wanted to taste Tamale (a kind of food). The medicine I got from a pharmacy did not work. Jorge kindly suggested me to use TABCIN 500 and told me where I could buy Tamale. In additional to that, I was very unlucky that an awful Starbucks cashier worker there committed a fraud when I purchased a coffee using my credit card. At night I used to check my bank account and I found a transaction of 3075 CAD for air tickets from the local airline called Interjet Tuloca, EM . I was in a panic because my Canadian roaming was via Telcel (a local service provider) that blocked me from calling to Canada. Jorge spent a lot of time to help me use the hotel phone free of charge. Still, the local service provider did not allow us to call to Canada. Jorge told me where the telephone store was and I could successfully block the credit card and disputed the transaction. I got it done but it was too late that another staff replaced him on duty. Jorge, I thank you very much for your help that night ! (later I found the fraud was commited by a Starbucks cashier worker by investigation after I went back to Canada; the black Starbucks store was in the mall in PASEO DEL CARMEN, for your information, the address is Calle Quinta Avenida mz 21 lt 8, Centro, 77710 Playa del Carmen; please do not use credit card there; for emergency, Telcel. the local service provide in Cancun region, does not allow us to call overseas; calling overseas was cheap -like 20 pesos)
Cons: Let me continue my good comments here: I like the location. It was very close to shopping region, food, shopping malls. My room faces the street but it was quiet at night (Monday - Thursday). Water is hot. Washroom is clean and new. The owner was Canadian (from Quebec) !
Excellent 10.0
Pros: Luna Sol is truly paradise in Playa del Carmen. The hotel is located two minutes from all the excitement of fifth Avenue but it’s totally quiet at night. The hotel is owned by a couple from Quebec, And although we never met them, the staff was super friendly and went out of their way to make sure that we had a wonderful stay. The room was extremely clean and the beds were comfortable. I know that Mexican beds can be hard so I asked if they could put some foam down ahead of time and they did. They have coffee out each morning and there are great little restaurants all around the property that are filled with locals and not tourists. The pool area was lovely and you could get a great massage from the waterfall! All around I would highly recommend Luna Sol!
Cons: Nothing at all. Our stay was fantastic!
Excellent 9.2
Pros: Jorge and Victor at the front desk were the best part of my trip. So sweet, funny and accommodating. Even my friend who stayed elsewhere regretted not booking at Lunasol because we both loved these guys and we love the pool and the hammocks! Super clean rooms and modern showers!
Cons: I love the fact that the showers are new and hope they work next on upgrading the pillows which are small and the beds aren’t as comfy as my last stay. But would that stop me from returning? Not in the least :)
Excellent 10.0
Pros: We have gone to this hotel 5 times now and have had a excellent experience every time. The staff is very friendly, the rooms and outside pool area are very clean and cheerful. The sunny yellow and orange colors used throughout make it feel very Mexican and tropical. Love it! Too many other small hotels are painting their properties all white trying to look like a spa --hate those! I could go to a spa at home if I wanted a sterile feeling --- not at the LunaSol! I recommend to many friends and family every year.
Cons: They could use some ceramic coffee mugs for the outside kitchen, but otherwise, would not change a thing.
Excellent 10.0
Pros: Thank you Jorge for all your help.we had the best time and we hope to visit again someday.You are the best.Michalis-Elli
Excellent 10.0
Pros: After staying in a nearby hotel the previous week, I was worried about the noise in the area (we couldn't sleep until the DJ stopped at 4am). Luckily this was not a concern at this hotel. While the area can be extremely loud, our room was quiet and we were able to get a good night's sleep. Checkin was quick and friendly, the room was very clean, comfortable, and the location was very near the bus station and plenty of good local restaurants. It's no fancy resort, but if I'm looking for a good value hotel in Playa del Carmen I would have no hesitations to book there again. We didn't get a chance to use the pool but it looked inviting and clean. A/C was cold and didn't have the musty smell that is common in hotels in this price range. There was no breakfast included, but with all of the good restaurants in the area I would prefer to go out to eat. Overall I was very happy with our stay.
Hotel LunaSol - Playa del Carmen
Rated no. 12
9.1
Excellent 9.1
Based on 280 reviews
Details
Reviews

Cleanliness
10.0
Service
9.3
Room
9.2
Location
8.9
Vibe
8.7
Overall 9.1 Excellent
Based on 251 reviews
Cleanliness
10.0
Service
9.3
Room
9.2
Location
8.9
Vibe
8.7

Excellent 10.0
Pros: The three amazing ladies of the reception/Guest Service Brenda, Raquel and Fabiola make you feel welcome and in best hands with the very first contact (which was when I emailed with a question). They are always superfriendly, warm, genuine caring about all your needs and help you with all questions and requests. The hotel is really a boutique hotel and as beautiful as shown on the pictures and I felt immediately at home. Everything in the hotel is neat, spotless clean and decorated with love to the detail. I stayed in Deluxe room ‘Ofelia’ with garden view. I loved every minute there. The room is huge, has a safe, well working aircondition and balcony with hammock. The design of the walk-in shower is simply beautiful. The nice garden is like an oasis in the middle of the town, where you can sit and relax, and is-same as all the rest of the hotel-well looked after. The location -at Avenue 5/calle 6-is in my opinion at the best part of Playa. It is around the corner of the beach and with nice shops and quieter and more authentic restaurants/bars around, and you do reach both ends of Playa del Carmen well by walking along the Avenida 5 (pedestrian area) or along the beach. The a bit nicer but much more crowded (and loud) Mamita Beach is in 10-15min walking distance. As many hotel reviews of Playa del Carmen comment on the (loud) music of bars/restaurants at night (and I went through them, too): you can hear on some nights (e.g. Saturdays) some music from some restaurants in the area from the distance, however not very long and not really loud. There is no place and hotel within Playa del Carmen where you do not have any restaurants in the area and thus hear their music-Hotel Lunata is in the most quiet neighbourhood, and (although being a light sleeper) I did not feel disturbed in my sleep.
Good 7.5
Pros: Location, appearance
Cons: Hallway noise
Excellent 10.0
Pros: I loved how they gave us a free upgrade and it was in center of 5th avenue. It was convenient to a lot so no need to drive anywhere. It has AC and very comfortable bed and room setting. It felt real homey and loved every bit of it. Thank you for this great stay.
Good 7.9
Pros: I loved the Hacienda-style and peaceful backyard. The room was very clean and king-sized bed was comfortable. Liked having a balcony but the front balconies overlooking 5th Ave are tiny.
Cons: Our flight was delayed overnight so we missed our first night at the hotel and were still charged. We were never offered a cooked breakfast in the morning which was only an additional 4.00 USD. One would think that the management would have thrown that in as we paid for an extra night or even offered breakfast to us! We felt completely ignored by the staff. 5th Avenue is crazily LOUD...pounding techno music every night until 4:00 am and pushy, rude street vendors all over the place!!
Excellent 10.0
Pros: Beautiful property centrally located and charmingly decorated. Very comfortable. Helpful, friendly staff.
Cons: No lift. No tea or coffee making facilities in the room.
Excellent 9.2
Pros: The staff were very helpful. Our room was several floors up and we needed assistance carrying our luggage, they were very accommodating both on arrival and departure. The room was spacious and beautifully decorated and the bathroom was decorated with fresh flowers.
Cons: It was difficult to get to and from our room because of its location and the absence of an elevator. That would be my only criticism.we had a lovely stay
Excellent 10.0
Pros: The staff was amazing! The room comfortable and everything was beyond expectations. They made my birthday really special.
Cons: Nothing! Love it!
Excellent 10.0
Pros: very well situated right in the middle of Playa del Camern’s Mains street and buzz, it’s a restful and romantic location, the perfect get away after a busy day. Decoration is superb and the attention to details surpassed our expectations (single flower on the pillow and shower curtain bow, delightful toiletries and complimentary chocolate treat waiting for us when we arrived). Memorable stay with such a reasonable price for what you get.
Cons: Nothing really. I booked here because it was near the buzz and... there’s street buzz at night, but very light inside the room, nothing that bothered us (and we got the room facing the street!).
Excellent 8.2
Pros: Great location, nice and clean room - we enjoyed one night there.
Cons: Noisy, both from the street and other units within the hotel
Excellent 9.2
Pros: The staff was great and always willing to help.
Excellent 9.2
Pros: Staff was nice and room was clean. Right on strip of playa de carmen and its walking distance to the beach.
Cons: Cant answer, every was great!
Hotel Lunata - Playa del Carmen
Rated no. 13
9.1
Excellent 9.1
Based on 251 reviews
Details
Reviews

Location
10.0
Beach
9.1
Service
9.0
Room
8.2
Food
7.0
Overall 9.1 Excellent
Based on 225 reviews
Location
10.0
Beach
9.1
Service
9.0
Room
8.2
Food
7.0

Excellent 8.3
Pros: This hotel offers great service and excellent buffet breakfast. Will definitely return!
Cons: It was a long walk from the hotel to the shopping areas and 5th Ave.
Good 7.9
Pros: Location Location you cannot get any closer to the beach, small hotel and amazing views from the rooms.
Cons: The staff attention was not consistent through out the stay. some were awesome, others (specially during our last dinner) was very dissapointing to the point that we were left unattended during our dinner and waiting for more than 45 min to get our food
Excellent 10.0
Pros: Food was exceptional. Room was great. Great location.
Cons: Nothing
Excellent 10.0
Pros: We booked this trip last minute. Literally day of after our other vacations plans were cancelled. This location exceeded our expectations, we had a wonderful stay. Only thing was our room had no view and bed was small but it was still very nice. Would definitely recommend.
Excellent 9.6
Pros: The location, very private. The very caring staff. The food. We used the spa for a swedish massage, it was amazing. Thanks Lucy
Excellent 9.6
Pros: The room was incredible and loved the fact everything was included.
Cons: While most of the food was good, the dinners weren't fantastic.
Good 7.1
Cons: Food was not so good. Different menu for dinner but same food. Lacks taste and very bland.
Excellent 8.3
Pros: The staff were amazing!
Cons: Didn’t like being on the 3rd floor with no elevator!
Sunset Fishermen Beach Resort Playa del Carmen - Playa del Carmen
Rated no. 14
9.1
Excellent 9.1
Based on 225 reviews
Details
Reviews

Breakfast
9.6
Service
9.6
Beach
9.4
Location
9.3
Comfort
9.1
Overall 9.1 Excellent
Based on 220 reviews
Breakfast
9.6
Service
9.6
Beach
9.4
Location
9.3
Comfort
9.1
Service
9.7
Breakfast
9.6
Location
9.4

Excellent 10.0
Pros: This was a great Bed and Breakfast style Hotel! The owner Mario was very responsive and accommodating. The hotel staff was also very nice and friendly. Breakfast was made on demand each morning. The room and bathroom were quite spacious. The beach next to the hotel was also in perfect condition (unlike further up in the city that was usually covered in seaweed).
Cons: The hotel is a little less than a mile from the city, so their may be better options if you want to go into town a lot and don't like walking. We found the walk to be good exercise and the plus is that the area was very quiet at night.
Excellent 10.0
Pros: Loved the balcony with trees and quiet, ocean breeze, and even a little ocean view if I stood up! Around the corner ( a minute walk) from an uncrowded section of beach. Great masseuses are stationed right there at the beach. The breakfast to order was tasty, and service very good. The 20 minute walk, during which you pass local ruins, was the perfect distance from the busy down town shops and resaurants. Mario was always helpful with restaurant suggestions and arranging taxis.
Cons: Everything was great!
Excellent 10.0
Pros: The host was very nice. He was very patient with the check in process, and had great recommendations. The place was very clean, spacious, and with beautiful view. The breakfast was wholesome and delicious. We enjoyed our stay here.
Good 6.3
Pros: Location in nice quiet area! Short walk to beach & golf course although security gate was troublesome!
Cons: No in room facilities! Coffee,tea, fridge etc House needs updating! Security gate to fase 2 working hours! 1845 is way too early to lock the gate
Excellent 9.6
Pros: The beach was so close. Beautiful area. Quiet and comfortable.
Cons: Everything good.
Excellent 9.6
Pros: It was excellent. Very nice, clean and comfortable room. Staff, including the owner Mario, was very nice and helpful. Quiet and nice location 1 minute from the beach. I highly recommend
Cons: Nothing important. The bed was squeaky sometimes.
Excellent 9.2
Pros: Very good place close to the dive shop reef Marina and the beach, warm welcome and staff very helpful. Great breakfast
Excellent 10.0
Pros: Everything was totally perfect and we had a really nice time. The accommodation in a calm and cool area. The beach is really close to the hotel and the sea is really nice clean and almost no one on the beach. The staff is very friendly a help a lot with everything and recommend things to do in the city.
Excellent 8.8
Pros: Great location next to the beach. Great staff. Feels like home
Excellent 10.0
Pros: Great welcome and hosts. Lovely breakfast and perfect location.
Casa Almendra - Playa del Carmen
Rated no. 15
9.1
Excellent 9.1
Based on 220 reviews
Details
Reviews

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