good security, evening staff on 7/5 was courteous
One of our keys did not work so gave us trouble getting in room
Great location pretty quiet room.and great shuttle service.all employees were wonderful.
Parking is a little challenging.its hard to figure out how and where to park.I had to ask a lot of questions
Great hotel near Pitt
Very clean hotel. Located next to the University of Pittsburgh campus. Shuttle service provided, very convenient. Friendly staff.
Would have liked a continental breakfast. Restaurant was a bit pricey.
I liked the quietness of the room and it was clean.
There was no fan in the bathroom and every time we drove out of the parking lot, we had to step out of the car to push a button on the call box to be let out! The pillows were extremely uncomfortable.
Great all around hotel. Clean room, great environment, and perfect location if you need to get around to all parts of Pittsburgh during your stay.
Clean Services, Dirty Air
Towels felt new, I felt like the surfaces were clean
The air in the room felt like the heater's air filter was never changed. Every day I woke up congested with a sore throat and generally do not have bad allergies. My symptoms cleared up before I even landed back home.
Invisible Charge fee
Front desk did not tell me that parking will be charge fee
Great hotel for our quick trip to Pittsburgh
We stayed here for a trip to Pittsburgh for the Steelers play off game. The staff was amazing, room was super clean and comfortable and room price was extremely affordable. I was a little worried because of its distance to Heinz Field but was pleasantly surprised to find out that they offered a free shuttle that dropped us off within walking distance of the stadium. Called the shuttle on our walk back and the driver was already waiting for us!!! Extremely satisfied with our stay here and will definitely be staying there again on our next trip!!!
Service in restaurant
Very poor Customer Service
Convenience to University of Pittsburgh
They didn't answer the phone at the front desk, on 3 different occasions. It rolls over to central reservations which can't answer your questions. We didn't receive housekeeping services any of the 3 days we were there. We left early in the morning and came back late in the evening each day and our room had not been cleaned. I had to go down to the front desk to ask for clean towels because they never answered the phone. You get two bottles of water in your room at check-in, but they are not restocked each day. If you want water each day, you have to pay for it from their "pantry/snack" area. Not worth the price we paid for the total lack of basic services just to be close to the campus.
No shower curtain in the bathroom
continent location Excellent free shuttle service
Restaurant food is just ok, fruit is not so fresh
Centrally located in the "heart" of Oakland and in the center of Pittsburgh's academic, medical and cultural community. The hotel is adjacent to the University of Pittsburgh and minutes from Carnegie Mellon University as well Pittsburgh's renowned Pittsburgh Medical Center. Oakland is the center for education and culture, boasting the prestigious Carnegie Museum of Natural Art and Natural History. Minutes from the Cathedral of Learning, Nationality Rooms, Phipps as well as churches and synagogues. Golf, array of shopping and dining options. Minutes from PNC Park, Consul and Heinz Field.
Based on 1,947 reviews
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