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Riverstone Condo Resort & Spa
4 stars

Riverstone Condo Resort & Spa

212 Dollywood Lane, Pigeon Forge, TN 37868, United States
Pigeon Forge, TN
See location+1 865 908 0660
From
$193
Cheapest

rate per night

9.4
Wonderful
based on 1873 reviews
1,873 reviews

Photos of Riverstone Condo Resort & Spa

Overview

Rating
Family-friendly hotel with a full-service spa and a 24-hour fitness center This smoke-free hotel features a full-service spa, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a lazy river, a spa tub, and a seasonal outdoor pool. Housekeeping is available on request. RiverStone Condo Resort & Spa offers 136 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 48-inch LCD televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request. An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a lazy river and a 24-hour fitness center. Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
Rating
9.4
Wonderful
Based on 1,873 verified guest reviews

Latest deals for Riverstone Condo Resort & Spa

Fri 28/3
Sat 29/3
King room
1 king bed
1 king bed
1 king bed
Standard Room
bed type unknown
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Riverstone Condo Resort & Spa

  • Outdoor pool
  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business centre
  • Flat-screen TV

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Kitchen

  • Wine glasses
  • Dishwasher
  • Oven
  • Microwave
  • Kitchenware
  • Stovetop
  • Tea/coffee maker
  • Toaster
  • Refrigerator
  • Coffee machine
  • Dining area
  • Kitchen

Bathroom

  • Shower
  • Bathtub
  • Spa bath
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

Pool and spa

  • Spa and wellness centre
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool towels

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Lift
  • Accessible by lift
  • No smoking
  • Upper floors accessible by lift
  • Private entrance

General

  • River view
  • Family rooms
  • Fireplace
  • Seating area
  • Sofa
  • Telephone

Services and conveniences

  • Conference rooms
  • Business centre
  • Wake-up service
  • Meeting/Banquet facilities
  • Key card access
  • 24-hour front desk

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Laundry

  • Laundry facilities
  • Iron and ironing board
  • Tumble dryer
  • Washing machine

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Grill
  • Balcony
  • Garden

Dining

  • Dining room
  • Dining table

Things to do

  • Fishing
  • Pool table

Parking and transportation

  • Free parking

Health and safety

  • Safe

Family friendly

  • Playground

Fitness

  • Fitness centre

Reviews of Riverstone Condo Resort & Spa

9.4
Wonderful
1873 verified ratings
Wonderful
1310
Very good
213
Good
163
Okay
56
Fair
72
Mediocre
21
Poor
38

Summary of reviews

Guests say
Guests appreciated the hotel's location, cleanliness, and spaciousness of the rooms, often describing it as comfortable and cozy, particularly for larger groups or families. However, there were recurring issues regarding service, with some guests facing problems during check-in and concerns about the lack of housekeeping. Additionally, several guests expressed dissatisfaction with certain amenities and unexpected charges, pointing to a need for better communication regarding resort fees and services.
AI-generated from customer reviews
Cleanliness9.5 out of 10
Location9 out of 10
Room Size9 out of 10
Service3 out of 10
Amenities2.5 out of 10
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All reviews

10
Wonderful
TJ, Mar 2021
Pros (+) The resort was wonderful. Wife really enjoyed the spa. The bed was hard as a rock, which isn't to my liking. The only issue we had was the bath tub faucet would work properly. It made taking showers interesting. Overall we had a great stay.
10
Wonderful
Anonymous, Oct 2016
Pros (+) Parking garage and elevator were very convenient.
Cons (-) Hard to find luggage carts. Shower didn't work right.

Location

212 Dollywood Lane, Pigeon Forge, TN 37868

What's nearby

  • Dixie Stampede Dinner Theater0.4 km
  • Pigeon Forge Mill0.8 km
  • Chasing Rainbows Museum1.7 km
  • Dollywood1.7 km
  • The Comedy Barn Theater2.9 km
  • The Island in Pigeon Forge3 km
  • Elvis & Hollywood Legends Museum3.7 km
  • The Incredible Christmas Place4 km
  • Parrot Mountain and Gardens4.1 km
  • Hollywood Wax Museum4.4 km
  • Country Tonite Theatre4.4 km
  • Smoky Mountain Alpine Coaster4.5 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 10:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Riverstone Condo Resort & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Riverstone Condo Resort & Spa

  • Does the RiverStone Resort & Spa feature spa packages?

    Instead of just opting for one of the many treatments offered at the onsite spa, guests can benefit from a variety of packages that incorporate a range of treatments for a proper pamper day. A Day at the Spa is a total of 220min of utter relaxation, including four treatments that range from a massage and facial to a manicure and pedicure. To experience the spa’s unique signature massage, opt for the RiverStone package, which furthermore includes a RiverStone facial and relaxing pedicure. Couples can enjoy blissful hours with the Couples Retreat, featuring a massage for two among more.

  • What is the maximal occupancy for the RiverStone Resort & Spa condos?

    Catering to needs of all sizes, the RiverStone Resort & Spa features intimate condos for couples on a romantic getaway as well as four-bedroom-condos that boast a maximal capacity of 10 people and are perfect for groups or large families. With their biggest condos measuring almost 2,000 sq ft, groups and families have certainly enough space to spread out. Their wood-inspired log cabin can host 4 people.

  • Can I buy tickets for local attractions and tours at the RiverStone Resort & Spa?

    To ensure guests get the best out of their hotel experience and can take advantage of the many activities and attractions taking place in Pigeon Forge, the 24h reception desk is happy to organize tickets and tours for you during your stay. Contact them either beforehand or upon arrival to have a customized itinerary with your favorite things to do.

  • Does the RiverStone Resort & Spa also provide cribs for the condos?

    When traveling with a baby or toddler, you may need to borrow a crib, and the RiverStone Resort & Spa features a limited amount of Pack-N-Plays that are available on a first-come, first-served basis. Cribs are free of charge and you can call ahead to reserve one.

  • What event venues are available at the RiverStone Resort & Spa?

    With around 3,600 sq ft of event and meeting space, you can plan a work retreat or dream wedding amidst the Smoky Mountains at this accommodation. Their largest venue, and especially popular for weddings, is their Grand Ballroom with a maximum capacity for 300 people. For business endeavors, the hotel features a variety of meeting facilities that can hold 22 to 75 people. If you are planning to get married here, benefit from the hotel’s tailored and customizable wedding packages.

  • How can I reach the RiverStone Resort & Spa from Knoxville McGhee Airport?

    The remote hotel is about 1h of driving from Knoxville McGhee Tyson Airport. First, get on US-129 N and continue to TN-198 E. From this road, continue onto US-441 S and follow the road toward Pleasant Hill Road. Turn right onto Pleasant Hill Road and merge onto River Drive Road and Henderson Road. Then, turn right onto Parkway and get onto Teaser Lane before turning right onto Veterans Boulevard where the hotel is situated.

  • What is the pet policy at the RiverStone Resort & Spa?

    Per condo, the hotel imposes a limit of two dogs with a maximum of 15 lb each. Dogs are the only pets permitted inside the condos and are charged with a fee of approximately $25 per day and pet. As some condos do not permit pets, make sure when booking that you have chosen a pet-friendly option and disclose your plans to bring your dog(s). (Prices checked 06/08/19).

  • Where is Riverstone Condo Resort & Spa located?

    Riverstone Condo Resort & Spa is located at 212 Dollywood Lane, 0.8 km from the centre of Pigeon Forge. Dixie Stampede Dinner Theater is the closest landmark to Riverstone Condo Resort & Spa.

  • When is check-in time and check-out time at Riverstone Condo Resort & Spa?

    Check-in time is 16:00 and check-out time is 10:00 at Riverstone Condo Resort & Spa.

  • Does Riverstone Condo Resort & Spa offer free Wi-Fi?

    Yes, Riverstone Condo Resort & Spa offers free Wi-Fi.

  • Does Riverstone Condo Resort & Spa offer free parking?

    Yes, Riverstone Condo Resort & Spa offers free parking.

  • How far is Riverstone Condo Resort & Spa from the airport?

    Riverstone Condo Resort & Spa is 39.6 km from Knoxville McGhee Tyson. Riverstone Condo Resort & Spa is 99.3 km from Asheville Regional.

  • Does Riverstone Condo Resort & Spa have a pool?

    Yes, Riverstone Condo Resort & Spa has a pool on-site.

  • How does KAYAK find such great Riverstone Condo Resort & Spa hotel deals?

    KAYAK scours the web for all room deals available at Riverstone Condo Resort & Spa in Pigeon Forge and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Riverstone Condo Resort & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Riverstone Condo Resort & Spa.

See more FAQs

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Good to know

Value for money

8.9

Distance to city centre

0.8 km

Nearest airport

Knoxville McGhee Tyson

Distance to airport

40.1 km