|"Convenient and very helpful staff"||(in 58 reviews)|
|"It was close to everything!"||(in 29 reviews)|
|"Beds was very comfortable."||(in 21 reviews)|
|"And ice machines were broke!"||(in 6 reviews)|
|"Room was dirty and outdated."||(in 128 reviews)|
|"Too nosy and bed was uncomfortable!"||(in 26 reviews)|
|room smelled||in 413 reviews|
|good location||in 247 reviews|
|location and price||in 215 reviews|
|staff was friendly||in 145 reviews|
|river view||in 138 reviews|
|tv didn't work||in 90 reviews|
|coffee pot||in 69 reviews|
|river and the ducks||in 61 reviews|
|enough towels||in 58 reviews|
|great location||in 47 reviews|
|bed bugs||in 37 reviews|
|bed was very comfortable||in 30 reviews|
|box springs||in 28 reviews|
|non smoking||in 20 reviews|
|ice machine||in 18 reviews|
|enough parking||in 14 reviews|
|pigeon forge||in 13 reviews|
|toilet paper||in 12 reviews|
|could have been cleaner||in 11 reviews|
|rugs were dirty||in 2 reviews|
up date the bathroom
River behind hotel, pool,
You get what you pay for
On the plus side, the price was the lowest in Pigeon Forge. It was clean, and the temperature was fine. Had hot water the first of our three day stay.
Place is in severe need of an upgrade, as everything is falling apart. The card key didn't work and I needed assistance. The main light did not work, and although I was told it would be fixed the next day, it hadn't been when I left two days later. The tub faucet was so loose that it almost came off in my hand. Shower was tepid at best on days 2 and 3.
Spend the money somewhere else
The location on the strip was convenient
We had the AC running since we walked in the door (3pm) until we got back that night (10pm) and it was still very hot in the room. We didn't sleep very much because of how hot it was. The staff are very nice but the language barrier is a bit rough. The tv remote did not have batteries and they wouldn't bring us any. Cell service is unheard of also.
geese were cute . Motel was easy to find on main strip.
hairdryer didn't work. desk chair had huge coffee stain. Motel has limited parking if they had been close to full we would not have had a parking space. I don't know where we would have had to park.
Fit the needs
For the money it was great. All creature comforts were taken care off. The staff was friendly and helpful.
My daughter had a field trip in the Pigeon Forge/Gatlinburg area, and this was one of the lowest priced hotels that had decent reviews. We checked in on Friday evening and our cards didn't work. The desk clerk was very helpful, came up and let us in the room and remade the cards for us. The room was clean and warm, it had good water pressure in the shower.
It was 40 bucks - I wasn't expecting luxury, just a place to sleep and shower. The freezer part of the min-fridge was very dirty and the only reason I'm even noting it is because we had to store some medicine in the fridge and I had to refreeze ice packs. In addition, the remote didn't work to change the volume on the TV - we only watched TV for about 20 minutes before going to sleep, so it wasn't a huge deal. Otherwise, I don't have any complaints about it, and the only really negative thing of note was that when we came back from dinner on Friday night, there were police officers there for another room and it scared my 10-year-old daughter, although that's not anything that the River Place Inn could have helped.
The room was good.The overall stay was a good
I like the location and the fact that I had a private balcony that over looked the creek..my kids loved standing on the balcony and watching the geese..
The room could've been cleaner..the next morning I went to take a shower and when I got done and picked the towel up and unfolded it to dry off there was a wad of hair in it! I picked up another towel and unfolded it and it had pubic hair in it!! So there I stood with no towel and my husband and 3 kids waiting to take a shower..we couldn't get anymore towels because they only allow 4 towels,4 wash cloths and 4 hand towels..the bad part is I really have this thing about hair and it being someone else's made it 100 times worse!! Good thing we were going straight home that morning because no one other than me got to shower!
Ok for what it is.
The motel is in a great location. It also offers a river view filled with geese.
Room was still kind of dirty. Refrigerator didn't work. Blood stains on the pillows. Hair dryer didn't work and faucet water smelled as if it came straight from the river.
Quiet location with great value
Excellent location along Pigeon Forge Parkway. We were housed in the building located away from the Parkway and with access to a small porch with table and two chairs facing the small yard and the river running behind the property. (Rooms on second floor had balconies facing the river.) No road noise. No noise from nearly rooms (Motel seemed to have few occupants the days we were there.) Only "disruptive" noise came from loudly quacking ducks that patrol the parking lot and the yard behind the building. They quack at night as well as during the day. There are a variety of restaurants within a 20-minute walk from the hotel (also easily accessed by car) as well as an abundance of souvenir shops and such attractions as mini-golf and go-karting venues. Room was spacious: two queen beds, a desk, a movable table. Room had plenty of light (Many hotels where we stay seem to have too few lights.) with an overhead light in the open area near the door, a floor lamp near the easy chair, a desk lamp, bed lamps, and sink and bathroom lights. Microwave, refrigerator, coffee maker, hair dryer were all provided. Beds were quite comfortable Bathroom fan worked well but was quite noisy.
Housekeeping service was spotty. We could not be sure to have beds made, waste cans emptied, and towels/soap refreshed as a matter of course each day. Management was apologetic about the housekeeping and sought to make right each thing about which we commented. Except for the spotty housekeeping, we had no complaints about the place and would be likely to stay here again when we return to Pigeon Forge.
The bed was very comfortable, contrary to a previous review, from someone before. The room also had a coffee maker in the room, contrary to another negative review.The motel may have updated the beds & added coffee makers since those reviews. The motel staff was able to relocate me to the 1st floor, since I'm disabled & use a motorized wheel chair. I need the use of an elevator or placed on the 1st floor.
No elevators. I'm disabled & cannot climb stairs. I also use a motorized wheel chair. Without elevators, I need to stay on the 1st. floor. This negative review is for booking.com. The booking site needs to add specialty needs required for customers, such as needing a handy-cap room. This will prevent me from having to check with the hotel at time of booking or arriving.
The River Place Inn is located in the heart of Pigeon Forge, offering easy access to the area’s many attractions. The Island at Pigeon Forge and Dollywood are nearby, as is the Comedy Barn Theater, Dolly Parton’s Dixie Stampede, the Hollywood Wax Museum, Smoky Mountain Car Museum, and Dollywood’s Splash country.
Free parking is provided for all guests at this property, along with free hotel-wide WiFi. There is a picnic area for guests on the hotel grounds, along with a seasonal outdoor pool. There are 52 guest rooms and suites with air conditioning throughout the building. Guests can choose from standard rooms, single rooms, and a selection of condos.
All of the guest rooms offer individual climate control, coffee and tea service, cable TV, a desk and phone, refrigerator, microwave, and private bathroom with a tub/shower combination and complimentary toiletries. Rooms also include free local calls and private exterior access. This is a smoke-free hotel that does not allow pets.
The hotel front desk is open from 8AM to 11PM. Guests planning to arrive after hours should contact the property to make advance check-in arrangements. Cribs and extra beds are not available. Select guest rooms include river views or views of the garden area. Condos offer extra living and sleeping space with separate bedrooms and living areas. There is plenty of local shopping and dining in the vicinity and Knoxville McGhee Tyson Airport is just under an hour away.
based on 1,045 reviews
Policies vary by room type and provider.
River Place Inn & Cabins is located at 3223 Parkway, 0.6 km from the centre of Pigeon Forge. Pigeon Forge Mill is the closest landmark to River Place Inn & Cabins.
Check-in time is 16:00 and check-out time is 11:00 at River Place Inn & Cabins.
Yes, River Place Inn & Cabins offers free Wi-Fi.
Yes, River Place Inn & Cabins offers free parking.
No, River Place Inn & Cabins does not offer free airport shuttle service.
River Place Inn & Cabins is 39 km from Knoxville McGhee Tyson. River Place Inn & Cabins is 100.3 km from Asheville Regional.
Yes, River Place Inn & Cabins has a pool on-site.