Staff was friendly and facility was generally clean. But everything is just run down and in need of renovation. The neighborhood is the same way, next to an abandoned mall. Not a pleasant place to be. Well below Hilton standards.
4 stars
DoubleTree by Hilton Phoenix North
10220 North Metro Parkway East, Phoenix, AZ 85051, United States
Phoenix, AZ
See location+1 602 997 5900Photos of DoubleTree by Hilton Phoenix North
Overview
Within a 25-minute car ride of Phoenix Sky Harbor International Airport, DoubleTree by Hilton Phoenix North offers a Jacuzzi, an outdoor heated pool, outdoor tennis courts and free Wi-Fi. It is located a short walk from Metrocenter Phoenix.
A 24-hour reception, an express check-in and check-out feature and 24-hour security are just some of the convenient services at the hotel. Airport transfers, a dry cleaning service, babysitting/child services and a laundry service are available upon request. There is also free public parking on site for those travelling with a car.
The hotel's rooms are comfortable and offer a kitchenette that is equipped with a refrigerator and a microwave. They are also equipped with cable/satellite channels, a spa bath and a hair dryer.
DoubleTree by Hilton Phoenix North has its own on-site restaurant, perfect for guests wishing to dine in. In pleasant weather, guests are invited to enjoy their meals alfresco on the outdoor patio. A wide selection of cafés and restaurants can also be found nearby.
DoubleTree by Hilton Phoenix North is within walking distance of Castles N' Coasters. The helpful staff at the tour desk are available to book and organise activities in Phoenix.
Latest deals for DoubleTree by Hilton Phoenix North
Amenities at DoubleTree by Hilton Phoenix North
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free parking
- Business centre
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- No smoking
- Designated smoking area
General
- Family rooms
- Seating area
- Slippers
- Soundproof rooms
- Telephone
- Storage available
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Shower
- Hairdryer
- Toilet
- Bathrobe
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
Parking and transportation
- Airport shuttle
- Free parking
- Valet parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Pool
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Things to do
- Hiking
- Golf
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Kids meals
Fitness
- Fitness centre
- Tennis
Bedroom
- Sofa bed
Reviews of DoubleTree by Hilton Phoenix North
7.3
Good
885 verified ratings
Wonderful
384
Very good
141
Good
104
Okay
52
Fair
60
Mediocre
35
Poor
109
Summary of reviews
Guests say
Guests appreciated the hotel's great location, value for money, and cleanliness, particularly enjoying the pool and complimentary breakfast. However, there were significant complaints about the service quality, noise levels, and some room conditions, which detracted from the overall experience.AI-generated from customer reviews
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Score by provider
7.3 out of 10
1 review
All reviews
Pros (+) The bed was very comfortable. Location was great.
Cons (-) Unfortunately, there is no breakfast at the moment due to COVID. However, coffee was available and numerous restaurants were within walking distance.
Pros (+) Coffee maker and fridge in the room, more like a complete suite! Bed was super comfortable. Slept like a baby!
Cons (-) Reserved two queens, no one informed us that there were none left on arrival.
Pros (+) The housekeeping staff and maintenance were excellent! Very courteous and friendly
Cons (-) The pool was NOT HEATED as advertised! ! Thr Rixton Pub was the WORST food and service ever! Very overpriced and orders were all wro g and food tasted horrible. No one ate their food. 100$ non refu fable dog fre
Cons (-) It did not feel welcoming
Pros (+) Staff was helpful and very welcoming. Nice upgrade next to the pool for $10.
Pros (+) Renovated rooms are very comfortable and stylish. Deluxe rooms have a patio and stall shower. Staff throughout the hotel were very friendly and helpful. Buffet breakfast is extensive and well priced. Public areas have been beautifully redone.
Cons (-) Did not dislike anything
Pros (+) Very friendly staff. Great location. Great value. Definitely will stay here again
Pros (+) The rooms were nice. The area had many restaurants within walking distance. Close to the freeway and easy to get to.
Cons (-) None.
Location
10220 North Metro Parkway East, Phoenix, AZ 85051
What's nearby
- Metrocenter0.7 km
- Biltmore Fashion Park11.5 km
- Heard Museum12.7 km
- FQ Story Neighborhood Historic District13.4 km
- Westward Ho14.4 km
- Congregation Beth Israel Scottsdale14.7 km
- Arizona State Capitol14.7 km
- Arizona Center14.7 km
- Arizona Mining & Mineral Museum14.8 km
- Arizona Women's Hall of Fame14.8 km
- Heritage Square15.2 km
- Phoenix Convention Center15.3 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Phoenix North
Low season | February |
|---|---|
High season | February |
Average price (weeknight) | $323 |
When to book a room at DoubleTree by Hilton Phoenix North
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.3 |
|---|---|
Distance to city centre | 15.2 km |
Nearest airport | Phoenix Sky Harbor Intl |
Distance to airport | 19.6 km |