Hostal Residencia Sutimar

Good location

Nothing

The property is very homey place, on a quiet street 2 mins away from the beach & very close to your restaurants, bars, local shops anywhere really. There are less at the facility because it's not that big. It was very quiet the whole time my family stayed there. We were a family of 4 with two teens & 2 adults. There's lots of activities for children to do in the garden, snooker/sports table, basket ball hoop stand. The garden is large with lots of seating areas with shade stands/& tables. Lots of space in the garden for bikes to be parked at the garage. Breakfast was cooked & prepared fresh every morning by the wife of the family owned business. I mean it was tasty so tasty & fresh. The cleaners cleaned our room really well & thorough. Even when we were in our room, they would use discretion to move to another room and they would always came back to clean when we went out. They took out the trash, and made our bed every single day. The building from the outside is very pretty. You can take photos from the outside and back garden it's that pretty.

Firstly when we checked in late we were greeted politely by the wife. She speaks no English and spoke to me Spanish so I was trying to catch what she was getting at.The card machine didn't work so we had to go into our room & come back down. She phoned her husband who came to the rescue kindly. The lift is so small i would not call it a life. They put us in two rooms on different floors. Can you imagine the upset. Given I booked way in advance. You have to pay 5 Euro each night for each room for AC. Given that in August it was 33 degrees & above so we suffered but from 7.30pm it's cooler I wasn't happy about that given that we paid a lot for the room. I could hear sex on one night so loudly because the place is small & honey the walls are thin. The room card are annoying and cheap. You can't put them against or near your phone or else it won't work. This happened to me. Windows in bathroom are tiny they barely open. So showering gets over steamy. The balcony area are great but when hanging your clothes they may fall.

I mentioned, that I will leave early in the morning and I got the breakfast package.

The staff should better keep the guest´s privacy. I mean to knock the door before entering the room (for cleaning).

Owners were very friendly and the breakfast was simple but good.

The bathroom was not ventilated properly and it needed an overall refreshment.