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..when I complained about the bad room, they agreed to refund my money
I booked a 4 star hotel for what then looked like a bargain price of $32 per night including breakfast. When I got to the hotel, the 4 star facilities was overbooked, so they put me in an adjacent wing which was either 1 or 2 star. The toilet stank, there were handprints on the wall..the furniture and look was 1 or 2 star quality..there were many other problems. I spoke the the director of marketing and without any problem, she agreed to refund 28 or 29 days which I had booked online. The refund took not 24 hours as is normally but 2-3 weeks, so the booking company was not as good as one would normally expect. I will never book this hotel again...
The hotel & room were simply fantastic. The fitness gym, also included with the room, was large & great, as was the pool. There is a wonderful spa onsite.
Located in Pattaya, Fairtex Express offers 3-star accommodation, as well as outdoor tennis courts, an indoor pool and a private beach. It also features a sauna and a fitness centre.
A 24-hour reception, an express check-in and check-out feature and babysitting/child services are just some of the available services at the hotel. It provides a beauty centre and a kids club, as well as squash courts.
The rooms at Fairtex Express were renovated in 2014 and have a telephone and wireless internet access.
The hotel has an on-site restaurant, perfect for those who wish to dine in. Alternatively, there are a selection of other eating options close by.
Fairtex Express is a short stroll from Pattaya Beach. Pattaya Railway Station is within a 30-minute walk.
Policies vary by room type and provider.
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Most popular landmarks
- Art in Paradise 306 m
- Tiffany's Show 344 m
- Alcazar Cabaret 0.9 km
- Hard Rock Cafe Pattaya 1.4 km
- Pattaya Beach 1.6 km
- Central Festival Shopping Center 1.9 km