Crystallo Apartments

The country and room 21 when I finally got my apartment I initially booked.

The hotel itself is nice but the management is unprofessional and only interested in making money. The owner is misleading, dishonest and management is inefficient and unorganised. I have been travelling for over 34 years and often 2-3 times a year and mainly in family run apartments but this was my worst experience ever. I didn't get the apartment I booked. On arrival I was told it was an upgrade but the fact was it was worst than the studios and living conditions was horrid. Avoid room 111at any cost! It was infested with creepy crawlies and often had power failure so air condition would not work properly. But worst of it all, the way management dealt with complaints was unprofessional and unacceptable to any paying guest. This apartment will remembered for rest of my life but for all the wrong reasons. On the positive note the country is beautiful.