Palma de Mallorca Convertible Car Rentals

Front desk clerk was very helpful in getting the car I needed.

Easy process

Excellent value and service. Very easy with many cars right at the airport.

Easy checkin and drop off. The car we received was far better than what I was hoping for.

was a good experience. Recommended

We booked one day before departure. Prices prior were exorbitant circa £600-1000 which was ridiculous.. We even emailed Leasys direct questioning high rental quotes. Clear profiteering by all companies. All should just have offered competitive prices beforehand. We have used Leasys(Drivallia) previously. Excellent service, collection and return. Will continue to book with them but only if prices are reasonable. We would forgo a car rental if prices are not competitive. Big thank you to Qeebo for the price finally achieved. Can’t fault Leasys service it was excellent. Thank you

The bus pick up at the airport is not properly signed and it took us a while to find it

They charged me 80 Euros for a minor scratch that I’m certain I didn’t make. It’s small enough that I missed it in the initial inspection but somehow the guy found it easily upon return. They know the charge is small enough that the insurance will cover it or the customer won’t pursue. It’s a great scam.

The front desk was really gentle. Also, as there were no Seat Ibiza available, they got me another car from a superior category for no added cost. So it was really great! The only thing that i would change is that they close really early (1 PM)

Very nice car, clean, No issues at all getting in or out.

Avis has franchise network in Palma. Franchises are operating under the name of Avis, but fiscally separate entities/companies. Avis cars and customer service are separate between original Avis (airport) and franchises (city center). So be careful where you rent your car. Office in the Palma city center is franchise, meaning all issues to be solved only there, no car exchange or reservation changes between Palma center office and airport. Working hours of Palma city center office 9-12 in the morning. Pick up to be done between those hours. If you delay, no car for you. Palma central office is very unfriendly and do not stand for the customer. This is literally what they told me, after my flight was delayed: "Even if you called in advance to mention delay, we would not keep your reservation". They just offered to return money, but no car would be arranged. Very pity. Caused a lot of troubles and additional expenses. Although all this nasty situation happened in the city center, office in Palma airport had great customer service, willing to help solve issue. At the end, I've got the car, but will never again rent a car by Avis in Palma.

O booked via a 3rd party for the rental and thinking it was Avis, a big company, it should be easy. We arrived at the pickup area for the shuttle busses according to the directions on the contract, and no Avis bus to be seen. Asked a few drivers and they had not heard of Avis. I called the number provided and it went to a different 3rd party company. I would recommend that this is made clear in the contact that the car did not come from Avis directly and to update the instructions.

One annoying problem: We picked up the car and the gas gauge showed just under 1/4 full. We stopped to get gas and it only took a little. Now knowing that the gas gauge was broken, we stopped rather frequently to fill up in fear that we’d run out of fuel….. very inconvenient. This should have been checked before we be picked up the car.

Great service as Avis allowed us to drop the car off at the airport instead of the city center. This saved us time and a taxi drive. The car was in perfect conditions and brand new.

Antonio helped us at the Mallorca airport rental. He was great!!

DO NOT BOOK WITH SIXT! I searched for “Free Cancellations” and it showed me a car that was not free to cancel. I didn’t notice that it showed me an incorrect result and it locked me into an expensive car. I entered my flight details prior to our flight to Mallorca, on the day of the flight we were told we would be delayed - I checked my online booking and saw that my flight details were still there (so I felt safe that Sixt would know we were going to be late). Upon arrival the lady said our car was given since we weren’t here on time. We were 5 hours late I admit but my booking was prepaid! When I told her my flight details were entered she said they were not there. On the spot, I looked as well and mysteriously they were gone. I’m absolutely sure I did not delete them (I was only viewing the details of my booking, and not editing). Anyways she said they were almost all out of cars so I would have to upgrade and pay the difference. This ended up being DOUBLE the cost of my original booking. Stranded on Mallorca we had no choice. But NEVER AGAIN! Granted the lady was nice and empathetic but if I have a booking for a car and it’s PREPAID my car (or some car of the same level) should be held for me for the duration of my booking for whenever I’m there to collect. I often need a rental car and this is the first and last time I’ll use Sixt. I have used other companies in the past and have never had a problems like this. It was a horrible way to start a vacation. This is the first and last time I’ll book with Sixt.

Car I booked was not available (they were overbooked). I had to pay significantly more for an upgrade.

The car was supposed to be at the airport, but the rental facility was actually airport adjacent, requiring a private cab ride (Sixt did not offer a shuttle service).

Hard to find the location to pickup the car in airport or to return. They didn’t not have a staff member check the car with us at pick up. Then claimed two small scratches and charged us $650.