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|"Clean and staff was wonderful"||(in 101 reviews)|
|"Great pool area & breakfast was great!"||(in 30 reviews)|
|"Right downtown, nice pool, clean facilities"||(in 64 reviews)|
|"The room smelled like urine."||(in 110 reviews)|
|"The room smelled like urine."||(in 109 reviews)|
|"No parking the second night."||(in 18 reviews)|
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nice bed, good location
bugs in room
Did not like it at all, the rooms, the pool, the service etc etc .
Rooms have been painted and updated. Nice job!
All was good.
Tons of Issues during Grandma's Stay
The staff were helpful and tried their best to fix every problem my grandmother had, but the number of issues was staggering, even for a budget hotel. My nephew and I were not bothered when we sat in the lobby waiting for Grandma on multiple occasions.
Though the staff tried their best to assist my grandmother during her stay, there were an unacceptable number of problems. Their early check-in fee is BS if a room is already clean, especially if the room is booked for a week, waive the damn $25 early check-in fee just to show people that you're going to go above and beyond during their stay. The front desk attendee didn't even go an ask the manager about waiving the fee. Though that was not one of the issues on my grandmother's list (because I paid the hotel charges), it's worth noting that when we were charged that early check in fee, I knew her stay was going to have issues; the two go hand in hand (I know; I work in hotels). There was some waffle syrup on breakfast that made Grandma sick. BED BUGS OR MOSQUITOES: My nephew and I both had our legs bitten up by some kind of biting bug while we visited with Grandma at this hotel. If I had to guess, I'd say they were mosquitoes. Mosquitoes are very rare in the Desert and usually indicate significant amounts of undisturbed water nearby. Perhaps in the planters? We didn't go on a hunt for standing water, but it is certainly something for the hotel to investigate. She was initially checked into room 103. After unpacking and undressing, she had the following problems, which she had to get re-dressed again to go to the front desk to inquire about. Problems include: 1) Sink wouldn't drain - (called engineering, but he wasn't able to fix) 2) Shower faucet wouldn't turn (engineering was called, and he couldn't turn it without a wrench!) 3) When engineering finally turned the tap, there was no hot water in room 103. NO HOT WATER IN A ROOM IS AN AUTOMATIC REFUND IN MY BOOK. THERE'S NO EXCUSE FOR A HOTEL TO PUT A GUEST IN A ROOM WITH NO HOT WATER. So they moved her to 101. She packed up everything and moved. 1) They told her "use the first door." She tried the new key on the first door. Nothing. After trying for some time, she asked at the front desk. They came out to try the key, and discovered that they gave her the wrong instructions. It was the second door (the room is a suite/meeting room, so it has two doors). She finally got into the room. 2) They thought it would make her happy since it's more-or-less a suite (although it has couches in it and a label on the door that says "meeting room," which is tacky as hell), but here, too, there were issues. 3) No phone 4) No clock 5) Blinds were bent so didn't stop the sunlight, which came in right in her face across the bed early in the morning. She's used to pitch dark, so put towels up on the windows. There were no curtains in the "suite." 6) Friday there were no face cloths in the towel pile. As you can see, this was fairly terrible as hotel stays go. Please consider some kind of refund. Thank you.
The location is fantastic
The staff was rude when I asked for extra towels they had a limitation on how many towels we could have.we only asked for 5
Every guest at Quality Inn Palm Springs Downtown receives access to several amenities like a spa, a hot tub, and a fitness center that guests can use to exercise and stay in shape while they're away from home. This hotel also offers free WiFi and free on-site parking, which allows visitors to keep their vehicles on secure, private parking. Other amenities are a buffet, daily housekeeping, an express check-in/out, fax/photocopying services, and a 24-hour front desk that has staff members who are always willing to offer assistance. There are meeting rooms, banquet facilities, and a business center available, too. This is a non-smoking hotel that has multilingual staff members.
Quality Inn Palm Springs Downtown ensures that every room has a private bathroom that features a shower, a toilet, towels, and toiletries. It also ensures that each room contains a telephone, a desk, and a flat-screen TV that gives guests the opportunity to watch movies and TV shows. Moreover, every room includes a radio, an alarm clock, a refrigerator, and a coffee machine.
Thanks to its location, this hotel allows its guests to visit local popular destinations, including tourist attractions like Ruddy's General Store Museum, Agua Caliente Cultural Museum, Annenberg Theater, Plaza de las Flores Shopping Center, and Palm Springs Desert Museum. Also, restaurants like Great Shakes, Tutti Frutti, Bill's Pizza, and Tyler's Burgers are just a few minutes away. Finally, the closest airport is Palm Springs Municipal Airport, which is only 2 miles away.
based on 816 reviews
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Most popular landmarks
- Palm Springs Art Museum 0.7 km
- Ruth Hardy Park 1.9 km
- Moorten Botanical Garden and Cactarium 2.1 km
- Elvis Honeymoon Hideaway 2.7 km
- Palm Springs Air Museum 4 km
- Palm Springs Visitor Center 4.6 km