Best Palm Desert resorts
Bask in the beauty of a desert getaway at The Westin Desert Willow Villas, Palm Desert. This modern Southern California resort offers days filled with recreation and relaxation. Premium one- and two-bedroom villas feature complimentary Wi-Fi, full kitchens and kitchenettes, convenient washers and dryers, tempting Westin Heavenly® Beds and Westin Heavenly® Baths, as well as fully furnished balconies with views of the Sonoran Desert landscape. Guests can take advantage of our three sparkling pools, cabanas, whirlpool spa and 159-foot water slide. Exercise in the WestinWORKOUT® Fitness Studio or sample the delicious cuisine and refreshing beverages of our restaurant and bars. World-class golf is adjacent to our resort at the Desert Willow Golf Resort, as are lessons at the Palm Desert Golf Academy. Families appreciate the kiddie pool and our resort's proximity to family-friendly attractions like The Living Desert Zoo & Gardens, Wet 'N' Wild Palm Springs and the Palm Desert Aquatic Center.
Overall 9.1 Excellent
Based on 2,354 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.1
Pros: Pool was awesome! Family-friendly
Excellent
10.0
Pros: The bed was comfortable and the gym facilities were amazing
Excellent
10.0
Pros: Very family friendly, super large rooms, with kitchen containing all you need to prepare a meal. Very clean, very comfortable bed. Kids really like the pool with slide. Luxury experience make you want to stay longer. Surely worth the money.
Excellent
10.0
Pros: It is a very family friendly atmosphere that has a lot of activities for children whether they want to be in the pool all day or play in the game room. The staff was friendly and helpful when we had questions or issues. We did get a great deal on Kayak making it totally worth the money.
Good
6.0
Pros: Nice landscaping, four pools.
Excellent
10.0
Pros: Beautiful well stocked villas with everything you need
Large clean pool area with comfy chairs!
Details
Reviews
Overall 9.1 Excellent
Based on 2,354 reviews
Wellness
9.3
Pool
9.1
Amenities
8.9
Room
8.7
Vibe
8.5
Location
8.3
Service
8.2
Cleanliness
8.0
Breakfast
8.0
Bar
5.8
Pool
9.7
Wellness
9.2
Amenities
8.9
Location
8.7
Room
8.5
Service
8.1
Cleanliness
7.6
Comfort
7.6
Pool
8.8
Amenities
8.7
Room
8.7
Location
8.5
Service
8.3
Cleanliness
8.2
Comfort
8.1
9.1 Excellent
Pros: Pool was awesome! Family-friendly
Cons: As clean as the place was, there were roaches... and they weren't the bashful type...
10.0 Excellent
Pros: The bed was comfortable and the gym facilities were amazing
Cons: Nothing. Loved it all
10.0 Excellent
Pros: Very family friendly, super large rooms, with kitchen containing all you need to prepare a meal. Very clean, very comfortable bed. Kids really like the pool with slide. Luxury experience make you want to stay longer. Surely worth the money.
Cons: The air conditioner in the living room is loud. although it doesn't affect the bedroom, I won't recommend to light sleepers if you plan to sleep in the sofa-bed. The toilet is loud too, can wake people up if someone use it at night.
10.0 Excellent
Pros: It is a very family friendly atmosphere that has a lot of activities for children whether they want to be in the pool all day or play in the game room. The staff was friendly and helpful when we had questions or issues. We did get a great deal on Kayak making it totally worth the money.
Cons: There is no oven in the Deluxe room. It's a combined convection/microwave oven and only a two burner stove. Not the best situation but workable for a three night stay.
6.0 Good
Pros: Nice landscaping, four pools.
Cons: The one bedroom unit we had was very dark and depressing and had no view.
There are so many large building the place feels industrial.
10.0 Excellent
Pros: Beautiful well stocked villas with everything you need
Large clean pool area with comfy chairs!
Cons: Paying for parking.
Bask in the beauty of a desert getaway at The Westin Desert Willow Villas, Palm Desert. This modern Southern California resort offers days filled with recreation and relaxation. Premium one- and two-bedroom villas feature complimentary Wi-Fi, full kitchens and kitchenettes, convenient washers and dryers, tempting Westin Heavenly® Beds and Westin Heavenly® Baths, as well as fully furnished balconies with views of the Sonoran Desert landscape. Guests can take advantage of our three sparkling pools, cabanas, whirlpool spa and 159-foot water slide. Exercise in the WestinWORKOUT® Fitness Studio or sample the delicious cuisine and refreshing beverages of our restaurant and bars. World-class golf is adjacent to our resort at the Desert Willow Golf Resort, as are lessons at the Palm Desert Golf Academy. Families appreciate the kiddie pool and our resort's proximity to family-friendly attractions like The Living Desert Zoo & Gardens, Wet 'N' Wild Palm Springs and the Palm Desert Aquatic Center.
Experience the beauty of the desert at JW Marriott Desert Springs Resort & Spa. This refreshed, luxury hotel features superb service, redesigned venues and family-friendly amenities. From the moment you arrive on the lush resort grounds, you will feel yourself relaxing. Recharge in reimagined hotel rooms and suites which benefit from modular furniture, hardwood floors, indulgent bathrooms, workspaces with built-in USB ports and balconies. Enjoy entertaining space and views of the pool or lake in our Suites. Take a dip in our outdoor pools, test your swing on the golf courses or play a set on the tennis courts. Pamper yourself at the day spa and indulge at one of our popular restaurants. More than 234,000 square feet of indoor and outdoor event venues are available for everything from lavish weddings to corporate seminars. When you are ready to explore, the resort is a short drive from downtown Palm Springs, Coachella Valley Music Festival and events in Indian Wells, California.
Overall 8.9 Excellent
Based on 3,181 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.9
Pros: on premise dining facilities Pool area
Okay
5.0
Pros: The pool
Excellent
9.2
Pros: The hotel was central to where we wanted to visit. Near stores for shopping and provisions.
Excellent
9.6
Pros: Our stay at JW Marriott Desert Springs was wonderful for our 4th anniversary trip! Every staff was accommodating and friendly! The renovated rooms are beautiful and the view of the pool, pond and mountains from our room made our stay even better! We arrived on a Wednesday so it was less crowded and tranquil. Pools were clean and temperature perfect for each hot 100+ degree day. The food at Rockwood Grill and Mikado and Room Service were excellent! Definitely plan to come back with family but maybe when it is under 100 degrees lol. Looking forward to seeing more renovations complete :)
Good
7.0
Pros: The beauty of the scenery
Good
7.5
Pros: .
Excellent
10.0
Pros: The staff went above and beyond to make us feel like VIP’s.
Good
7.5
Pros: Nice bathroom, comfortable beds, starbucks on site, the boat cruise, the birds, nice seating at the grill restaurant in the evening, lovely mini-golf and golf couse.
Excellent
8.0
Excellent
8.3
Pros: The facilities and activities are endless. The birds in lobby are a great touch.
Good
7.1
Pros: The pools were amazing. The food at the restaurants were good. It had a nice atmosphere
Excellent
9.6
Pros: Did not eat breakfast
Details
Reviews
Overall 8.9 Excellent
Based on 3,181 reviews
Wellness
9.7
Location
8.9
Amenities
8.6
Food
8.6
Pool
8.3
Service
8.2
Breakfast
8.0
Room
6.9
Cleanliness
4.9
Comfort
4.7
WiFi
4.5
Wellness
9.8
Service
8.6
Location
8.5
Pool
8.3
Amenities
8.3
Vibe
6.9
Room
6.0
Value
5.8
Comfort
4.4
Location
8.5
Pool
8.5
Amenities
8.5
Service
7.2
Vibe
6.2
Room
5.9
Comfort
4.7
Cleanliness
4.6
7.9 Good
Pros: on premise dining facilities Pool area
Cons:
5.0 Okay
Pros: The pool
Cons: My Room was so hot. The air didn’t work at all
9.2 Excellent
Pros: The hotel was central to where we wanted to visit. Near stores for shopping and provisions.
Cons: Walking distance to self park area.
9.6 Excellent
Pros: Our stay at JW Marriott Desert Springs was wonderful for our 4th anniversary trip! Every staff was accommodating and friendly! The renovated rooms are beautiful and the view of the pool, pond and mountains from our room made our stay even better! We arrived on a Wednesday so it was less crowded and tranquil. Pools were clean and temperature perfect for each hot 100+ degree day. The food at Rockwood Grill and Mikado and Room Service were excellent! Definitely plan to come back with family but maybe when it is under 100 degrees lol. Looking forward to seeing more renovations complete :)
Cons: Nothing!
7.0 Good
Pros: The beauty of the scenery
Cons: The air conditioner was hardly working in our room. Hard to sleep because it was so hot. The pillows were Terrible and flat. The food was way overpriced
7.5 Good
Pros: .
Cons: Property was under renovation and we had no notice of that when we booked. Elevators not working etc
10.0 Excellent
Pros: The staff went above and beyond to make us feel like VIP’s.
Cons:
7.5 Good
Pros: Nice bathroom, comfortable beds, starbucks on site, the boat cruise, the birds, nice seating at the grill restaurant in the evening, lovely mini-golf and golf couse.
Cons: We had a lot of awfull and junk laborday guests at the pool. Can't understand why some had to eat in the pool, why some left all their rubbish at the pool when they are leaving. Why nobody feels responsible for his mass, never seen in europe... My sugguestion for the management: ask a deposit for towels, cups and plates !!! Your guys had to clean the pool a whole day after. Spa Prices for massages to expensive.
8.0 Excellent
Pros:
Cons: Gym closed at 6 PM so I could not work out. Pool amenities closed at 6 as well.
8.3 Excellent
Pros: The facilities and activities are endless. The birds in lobby are a great touch.
Cons: The a/c in the room was not the best. Had to call 3 out of 4 days for housekeeping to come. It was meant to be a daily service.
7.1 Good
Pros: The pools were amazing. The food at the restaurants were good. It had a nice atmosphere
Cons: Our rooms weren’t very clean. They were dusty & stuff was on the floor. Even through out the hotel it was a little below par
9.6 Excellent
Pros: Did not eat breakfast
Cons:
Experience the beauty of the desert at JW Marriott Desert Springs Resort & Spa. This refreshed, luxury hotel features superb service, redesigned venues and family-friendly amenities. From the moment you arrive on the lush resort grounds, you will feel yourself relaxing. Recharge in reimagined hotel rooms and suites which benefit from modular furniture, hardwood floors, indulgent bathrooms, workspaces with built-in USB ports and balconies. Enjoy entertaining space and views of the pool or lake in our Suites. Take a dip in our outdoor pools, test your swing on the golf courses or play a set on the tennis courts. Pamper yourself at the day spa and indulge at one of our popular restaurants. More than 234,000 square feet of indoor and outdoor event venues are available for everything from lavish weddings to corporate seminars. When you are ready to explore, the resort is a short drive from downtown Palm Springs, Coachella Valley Music Festival and events in Indian Wells, California.
Details
Reviews
Ideally located and full of family-friendly amenities, Marriott's Shadow Ridge I-The Villages is a memorable destination for your Palm Desert vacation. Our premium vacation ownership resort is just a short distance from Rancho Mirage and Palm Springs; The Living Desert Zoo & Gardens attraction is also close by.Make yourself comfortable in spacious villas featuring full kitchens, washer/dryers, deluxe master bedrooms and flat-screen TVs with DVD players. Keep connected with complimentary Wi-Fi, or step out onto your balcony or patio and enjoy the views. Elsewhere at the resort, you can tee off from our Shadow Ridge Golf Course, lounge by one of the pools or work out in the gym. There is plenty here to delight your children, too - from a water slide and a kids' zone to a movie theater and miniature golf. Savor a bite at one of our three restaurants, two of which are located poolside. Or reserve one of our versatile small spaces to host your Palm Springs event. We look forward to your visit!
Overall 8.9 Excellent
Based on 1,494 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: First class hotel with all the amenities you will need!
Excellent
10.0
Pros: Great Facility!!!
Good
7.9
Pros: I liked the amenities for kids, theatre and movie in the pool. Room ac was very cold.
Excellent
9.2
Pros: Our room was nice and clean and had a good view. The bed mattress was also comfortable.
Excellent
9.6
Pros: The beautiful landscape and the available shuttle service
Excellent
9.6
Pros: Lovely
Excellent
10.0
Pros: We stopped in at last minute on the way back from dropping our freshman off at college. We needed a place to relax and debrief. It was an amazing stop. The pool staff was wonderful, the food was fantastic, the rooms were comfy and clean and the entire property was well kept. We will definitely be back.
Excellent
10.0
Pros: The location of our villa was just perfect. Close to the activity room and pools were just across the way. Beach towels available and all amenities available for a great stay.
Excellent
9.2
Pros: Very nice staff in the front desk. Beautiful room.
Okay
5.7
Pros: The bed was comfortable
Good
7.1
Pros: I liked the facilities
Okay
5.0
Pros: Pool
Details
Reviews
Overall 8.9 Excellent
Based on 1,494 reviews
Cleanliness
8.8
Amenities
8.8
Location
8.8
Pool
8.3
Room
8.2
Service
8.2
Value
6.3
WiFi
5.6
Breakfast
2.2
Amenities
9.2
Cleanliness
9.1
Location
8.9
Pool
7.9
Service
7.8
Room
7.6
Location
8.7
Pool
8.6
Amenities
8.6
Service
8.0
Room
7.9
Comfort
6.3
10.0 Excellent
Pros: First class hotel with all the amenities you will need!
Cons:
10.0 Excellent
Pros: Great Facility!!!
Cons: Great
7.9 Good
Pros: I liked the amenities for kids, theatre and movie in the pool. Room ac was very cold.
Cons: Everything closed early. The hotel and restaurants and snack shops were overpriced. I didn’t like the fact that the restaurant was hot and not properly air conditioned, outside was 114 degrees, I would have hoped for better. The pools were very warm/ heated, again they could have been colder given the triple digit weather. Also, we were under the impression the room had a kitchen. The advertising didnt say the studio room would have a kitchen, but the pictures showed a full kitchen for our room type and the hotel could not move us on this sold out weekend. $600 for 2 days in a studio room without a kitchen is just insane. The pool also had way too much chlorine, eyes were burning entirely. Alcoholic drinks were $15 and watered down even after we paid extra money for a boost. Our room was extremely small, with the bathroom door open it blocks the entire walkway to get into the bed area and can’t have closet open and unload belongings, need to make the person wait to open restroom door as the doors both touch. The resort also had this constant noise that was very loud outside, not sure if it’s to keep coyotes away but it was very annoying and loud outside, other nearby hotels didn’t have this sound. We will most likely not come back here.
9.2 Excellent
Pros: Our room was nice and clean and had a good view. The bed mattress was also comfortable.
Cons: Wish there were alternative pillows. The ones on the bed were too round that sleeping was a little uncomfortable. Also stayed in a handicap accessible room and the shower water would always run off to the rest of the bathroom.
9.6 Excellent
Pros: The beautiful landscape and the available shuttle service
Cons: A lot of our nature friends were there
9.6 Excellent
Pros: Lovely
Cons: I wish the pool near where we stayed which was 3000 had a restaurant or a snack bar like the other pools
10.0 Excellent
Pros: We stopped in at last minute on the way back from dropping our freshman off at college. We needed a place to relax and debrief. It was an amazing stop. The pool staff was wonderful, the food was fantastic, the rooms were comfy and clean and the entire property was well kept. We will definitely be back.
Cons: We loved everything
10.0 Excellent
Pros: The location of our villa was just perfect. Close to the activity room and pools were just across the way. Beach towels available and all amenities available for a great stay.
Cons:
9.2 Excellent
Pros: Very nice staff in the front desk. Beautiful room.
Cons: A bit expensive and the housekeepers were really pushy when it came to leaving the room.
5.7 Okay
Pros: The bed was comfortable
Cons: Dirty,
Loud
7.1 Good
Pros: I liked the facilities
Cons: I didn’t like the ladies pushing me to sign up after I had driven 3 hours to get there when I was tired
5.0 Okay
Pros: Pool
Cons: Was suppose to get 2 beds. I got a uncomfortable full pull out couch. I had to make my own bed to go to sleep with a thin stinky blanketI
Ideally located and full of family-friendly amenities, Marriott's Shadow Ridge I-The Villages is a memorable destination for your Palm Desert vacation. Our premium vacation ownership resort is just a short distance from Rancho Mirage and Palm Springs; The Living Desert Zoo & Gardens attraction is also close by.Make yourself comfortable in spacious villas featuring full kitchens, washer/dryers, deluxe master bedrooms and flat-screen TVs with DVD players. Keep connected with complimentary Wi-Fi, or step out onto your balcony or patio and enjoy the views. Elsewhere at the resort, you can tee off from our Shadow Ridge Golf Course, lounge by one of the pools or work out in the gym. There is plenty here to delight your children, too - from a water slide and a kids' zone to a movie theater and miniature golf. Savor a bite at one of our three restaurants, two of which are located poolside. Or reserve one of our versatile small spaces to host your Palm Springs event. We look forward to your visit!
Details
Reviews
Southern California's magnificent mountain ranges serve as the breathtaking backdrop for Marriott's Shadow Ridge II-The Enclaves, a premium vacation ownership resort in Palm Desert, California. Comfortable guest rooms and spacious one- and two-bedroom villa rentals overlook rolling fairways and sparkling lakes weaving throughout the landscape. Beautiful villas feature a master bedroom with a king-size bed while the separate living and dining areas and fully equipped kitchen offer convenience and comfort. Enjoy free Wi-Fi and no resort fees during your stay. Swing by the Shadow Ridge Golf Club and try your luck on the championship course. Then relax with a bite to eat at the Grill at Shadow Ridge or one of the poolside bars. Recreational activities include multiple outdoor pools, whirlpool spas, children's pool and waterslide, tennis courts, activity center and game room, 24-hour fitness center with steam room and sauna. We look forward to welcoming you.
Overall 8.9 Excellent
Based on 566 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.2
Pros: Convenient with free shuttle service within the resort. Great for family, loved the tv screen at one of pools with games and shows. Poolside grills were good.
Excellent
9.6
Pros: Just got back from my stay at Enclaves and I loved it! I was able to check in early and near the pool as requested! The property is as I remembered it from 5 years ago! The villa had everything I needed and more! Relaxed during my stay... I can't wait to come back!
Excellent
9.6
Pros: The activity center for kids is great. Movie night in the pool, and morning water aerobics was a great perk. The pool area and the pool bar/restaurant is surprisingly good. Super sweet staff around the pool, serving drinks and snacks. Very welcoming feel overall! I will definitely come back again. Kids 7 & 13 loved it!
Excellent
10.0
Pros: Recreation
Okay
5.8
Pros: The pools
Good
7.5
Pros: The pools
Excellent
10.0
Pros: Clean and relaxing
Excellent
10.0
Pros: Our room was in the perfect spot accessible to everything
Excellent
9.6
Pros: Always family friendly! We love that we can grill in the evenings with our friends and family.
Excellent
9.6
Pros: I enjoyed all the amenities that were included.
Excellent
10.0
Pros: It was beautiful, our room opened out to a beautiful pool and the golf course!
Good
6.3
Pros: I Loved the pool for the kids, the staff was very friendly.
Details
Reviews
Overall 8.9 Excellent
Based on 566 reviews
Pool
8.0
Amenities
7.9
Room
7.5
Service
7.2
Location
6.7
Cleanliness
5.8
Pool
8.0
Amenities
7.9
Room
7.7
Service
6.9
Location
6.6
Cleanliness
5.5
Amenities
7.8
Room
6.3
Comfort
6.1
9.2 Excellent
Pros: Convenient with free shuttle service within the resort. Great for family, loved the tv screen at one of pools with games and shows. Poolside grills were good.
Cons: A/c had two working functions, uncomfortable cold and uncomfortable warm
9.6 Excellent
Pros: Just got back from my stay at Enclaves and I loved it! I was able to check in early and near the pool as requested! The property is as I remembered it from 5 years ago! The villa had everything I needed and more! Relaxed during my stay... I can't wait to come back!
Cons:
9.6 Excellent
Pros: The activity center for kids is great. Movie night in the pool, and morning water aerobics was a great perk. The pool area and the pool bar/restaurant is surprisingly good. Super sweet staff around the pool, serving drinks and snacks. Very welcoming feel overall! I will definitely come back again. Kids 7 & 13 loved it!
Cons:
10.0 Excellent
Pros: Recreation
Cons: No everything was great!!!
5.8 Okay
Pros: The pools
Cons: Rooms were small and rooms were not cleaned at all during our stay!
7.5 Good
Pros: The pools
Cons: They did not clean up our rooms during our stay I reserved several rooms and no rooms were cleaned at all but the handicap room!
10.0 Excellent
Pros: Clean and relaxing
Cons:
10.0 Excellent
Pros: Our room was in the perfect spot accessible to everything
Cons: Parking can be a bit difficult
9.6 Excellent
Pros: Always family friendly! We love that we can grill in the evenings with our friends and family.
Cons:
9.6 Excellent
Pros: I enjoyed all the amenities that were included.
Cons: There was one pool that was closed.
10.0 Excellent
Pros: It was beautiful, our room opened out to a beautiful pool and the golf course!
Cons: The only thing we didn't like is we could only stay the one night! Would have liked to stay longer :)
6.3 Good
Pros: I Loved the pool for the kids, the staff was very friendly.
Cons: I was not to impress with the rooms.
Southern California's magnificent mountain ranges serve as the breathtaking backdrop for Marriott's Shadow Ridge II-The Enclaves, a premium vacation ownership resort in Palm Desert, California. Comfortable guest rooms and spacious one- and two-bedroom villa rentals overlook rolling fairways and sparkling lakes weaving throughout the landscape. Beautiful villas feature a master bedroom with a king-size bed while the separate living and dining areas and fully equipped kitchen offer convenience and comfort. Enjoy free Wi-Fi and no resort fees during your stay. Swing by the Shadow Ridge Golf Club and try your luck on the championship course. Then relax with a bite to eat at the Grill at Shadow Ridge or one of the poolside bars. Recreational activities include multiple outdoor pools, whirlpool spas, children's pool and waterslide, tennis courts, activity center and game room, 24-hour fitness center with steam room and sauna. We look forward to welcoming you.
Welcome to Best Western Plus Palm Desert Resort! Coachella hotels are known for providing the ultimate customer service, and our Palm Desert hotel delivers service, quality and value in droves. A nice outdoor pool is the perfect place to relax and soak up the California sunshine. However, every day should begin with a hearty all-American breakfast. Your hot, cooked-to-order breakfast includes hot eggs and waffles, your favorite fruits, a selection of cereal and yogurt, incredible pastries and bottomless 100% Arabica coffee or chilled juices. The Best Western Palm Desert Resort is your retreat and the perfect place for a romantic escape. A central location to golfing and Palm Desert attractions, the best of the area is moments away. Whether you want to spend the days on the links or shopping at some of the best boutiques in California, this is your vacation. How do you want to spend it? Our friendly hotel staff members are happy to provide recommendations on attractions, fine dining and shopping. The Indian Wells Tennis Center is located nearby, and many guests at our Palm Desert hotel opt for tennis lessons or a game of doubles while on vacation. We’re close to over 100 golf courses, so you can try a new one each day. From the McCallum Theatre to the famous Coachella Music Festival, the arts flourish here in abundance. At the Best Western Plus Palm Desert Resort, every day is summer and there’s something new to discover. Our Palm Desert hotel is located near the Joshua Tree National Park, and we enjoy 365 days per year of sunshine. A romantic stroll, hike, or working on those photography skills is easy here. The Best Western Plus Palm Desert Resort is your home away from home, with luxury bedding and spacious, cool rooms for your comfort. Book your next stay at Best Western Plus Palm Desert Resort and get ready for endless summer!
Overall 8.5 Excellent
Based on 1,606 reviews
All reviews
- All reviews
- Families
- Couples
Okay
5.0
Pros: Staff is nice and the breakfast was good.
Excellent
9.6
Pros: Always room for improvement. But it was right on par with expectations. staff was great.
Okay
5.0
Pros: The breakfast was good.
Excellent
8.3
Pros: Size and decor of room. Very good a/c. Good breakfast and good dog walking area.
Excellent
9.2
Pros: This hotel is one of our favourite places to stay when on vacation. We had a room looking on to garden area with a patio. Rooms are situated back from the road so are quiet. Great pool and hot tub. Amazing breakfasts cooked to order by friendly staff.
Excellent
10.0
Pros: Cleanliness, location and friendly staff.
Excellent
10.0
Pros: The bed was like a cloud..I'm willing to buy this mattress...The room was nicely clean and very comfortable. Everything about my stay was a 10stars..From the moment the agent checked me in at 10am when I should have at 3pm. Was the Greatest thing..Thus agent should get a raise, excellent customer service,professional and a good listener....Thank you for making my stay a HAPPY ONE!
Excellent
10.0
Pros: breakfast was great. Good quiet hotel.
Good
6.7
Pros: We did not use the breakfast.
Excellent
9.6
Pros: Clean and well kept
Mediocre
3.0
Pros: Hot breakfast.
Good
7.5
Pros: Good breakfast. Nice hotel stuff - helpful and efficient.
Details
Reviews
Overall 8.5 Excellent
Based on 1,606 reviews
Breakfast
9.7
Location
9.5
Service
9.3
Value
9.0
Pool
8.9
WiFi
8.4
Room
7.2
Breakfast
9.5
Pool
9.2
Service
9.2
Location
9.1
Room
6.6
Breakfast
9.7
Location
9.6
Service
9.4
Pool
9.1
Value
9.0
Room
6.5
Comfort
6.1
5.0 Okay
Pros: Staff is nice and the breakfast was good.
Cons: My girlfriend and I had to leave the pool area do to other guest being rude to us and them smoking pot in the public area.. it ruined our day .. also they kept the loud noise up until 3 am in the morning.. we couldn’t sleep and didn’t feel safe .. we decided to leave and come Hm at 530 am .. we would like for the hotel to make things right with us.. thank you
9.6 Excellent
Pros: Always room for improvement. But it was right on par with expectations. staff was great.
Cons:
5.0 Okay
Pros: The breakfast was good.
Cons: Roaches!
8.3 Excellent
Pros: Size and decor of room. Very good a/c. Good breakfast and good dog walking area.
Cons: The pool is a bit small for the property. It gets overrun by big groups that basically take it over. They play loud music, let their children run wild. Take up all the tables with toys, snacks, drinks etc. I may not come back because of it or only during weekdays.
9.2 Excellent
Pros: This hotel is one of our favourite places to stay when on vacation. We had a room looking on to garden area with a patio. Rooms are situated back from the road so are quiet. Great pool and hot tub. Amazing breakfasts cooked to order by friendly staff.
Cons: Nothing
10.0 Excellent
Pros: Cleanliness, location and friendly staff.
Cons: None.
10.0 Excellent
Pros: The bed was like a cloud..I'm willing to buy this mattress...The room was nicely clean and very comfortable. Everything about my stay was a 10stars..From the moment the agent checked me in at 10am when I should have at 3pm. Was the Greatest thing..Thus agent should get a raise, excellent customer service,professional and a good listener....Thank you for making my stay a HAPPY ONE!
Cons:
10.0 Excellent
Pros: breakfast was great. Good quiet hotel.
Cons: Pillows are not comfortable.
6.7 Good
Pros: We did not use the breakfast.
Cons: The bed was extremely uncomfortable. Hard as a rock. Also your faucets turn on backwards.
9.6 Excellent
Pros: Clean and well kept
Cons:
3.0 Mediocre
Pros: Hot breakfast.
Cons: The staff were quite unfriendly and requested additional money. The AC was not very effective as the room did not get below about 80 degrees.
7.5 Good
Pros: Good breakfast. Nice hotel stuff - helpful and efficient.
Cons: Very old infrastructure in rooms. AC and fridge is so loud that you need to switch it off to sleep. Rest is ok.
Welcome to Best Western Plus Palm Desert Resort! Coachella hotels are known for providing the ultimate customer service, and our Palm Desert hotel delivers service, quality and value in droves. A nice outdoor pool is the perfect place to relax and soak up the California sunshine. However, every day should begin with a hearty all-American breakfast. Your hot, cooked-to-order breakfast includes hot eggs and waffles, your favorite fruits, a selection of cereal and yogurt, incredible pastries and bottomless 100% Arabica coffee or chilled juices. The Best Western Palm Desert Resort is your retreat and the perfect place for a romantic escape. A central location to golfing and Palm Desert attractions, the best of the area is moments away. Whether you want to spend the days on the links or shopping at some of the best boutiques in California, this is your vacation. How do you want to spend it? Our friendly hotel staff members are happy to provide recommendations on attractions, fine dining and shopping. The Indian Wells Tennis Center is located nearby, and many guests at our Palm Desert hotel opt for tennis lessons or a game of doubles while on vacation. We’re close to over 100 golf courses, so you can try a new one each day. From the McCallum Theatre to the famous Coachella Music Festival, the arts flourish here in abundance. At the Best Western Plus Palm Desert Resort, every day is summer and there’s something new to discover. Our Palm Desert hotel is located near the Joshua Tree National Park, and we enjoy 365 days per year of sunshine. A romantic stroll, hike, or working on those photography skills is easy here. The Best Western Plus Palm Desert Resort is your home away from home, with luxury bedding and spacious, cool rooms for your comfort. Book your next stay at Best Western Plus Palm Desert Resort and get ready for endless summer!
When you stay at Shadow Mountain Resort in Palm Desert, you'll be next to a golf course, within a 5-minute drive of El Paseo Shopping District and Living Desert Zoo and Gardens. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Overall 8.5 Excellent
Based on 503 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.3
Pros: Playing Tennis with my 7 year old and laying by the pool with the family in the 100 degree heat. Escaping the June gloom in Orange County.
Good
7.5
Pros: Resort is a gem. Our room was large and very comfortable...but no internet access for my computer in our room. The pool is huge and reminded me of pools in Vegas from the 90's. The people there did not mind that we played our music....mostly 70's and 80's with a little modern country. As a matter of fact we had requests to turn it up. The café above the pool served good food at a reasonable price...the only thing was it closed early. Great location in Palm Desert with access to restaurants and bars. Overall a good resort for a good price.
Excellent
9.2
Pros: No mid week meals available on-site. Information should have been on the web page. (Partial restaurant closure during June, total closure during Summer.) On the positive side, very convenient to the El Paseo shopping district.
Mediocre
2.0
Pros: Nothing, didn’t stay
Good
7.9
Pros: The resort is wonderful. The tennis courts are fabulous. They even have 3 green clay courts which we played on. The pool is huge and very well maintained. The landscaping is beautiful and beautifully kept up.
Excellent
10.0
Pros: It was great for my grandchildren, safe, clean, convenient & fun. The staff in the lobby were so helpful and friendly, especially Laura Torres, she’s a great ambassador for Shadow Mountain Resort. Our family had a great time. Thank you, Nancy Wright
Okay
5.8
Pros: Beautiful pool area and grounds
Excellent
8.8
Pros: Our room was on the bottom floor which opened to a little sitting and grass area which was perfect, all of the amenities in the room was very clean and both bathrooms were spacious which we also liked. There is so much to do within the resort (such as volleyball, tennis, the pool) and we wish that we had more time!
Excellent
10.0
Pros: I loved the pool and bbq area.. also the bed was soooooo comfy.. the location was perfect!!The resort is clean and well kept. Staff was nice and helpful. They moved the air for pool toys but it was ok..still found it..lol
Details
Reviews
Overall 8.5 Excellent
Based on 503 reviews
Location
9.8
Pool
8.8
Breakfast
8.6
Amenities
8.0
Service
7.4
Room
7.2
Bar
4.0
WiFi
2.2
Location
9.9
Pool
8.0
Service
7.5
Room
6.5
Location
9.9
Pool
8.9
Amenities
8.1
Service
7.8
Room
7.1
Comfort
7.1
8.3 Excellent
Pros: Playing Tennis with my 7 year old and laying by the pool with the family in the 100 degree heat. Escaping the June gloom in Orange County.
Cons:
7.5 Good
Pros: Resort is a gem. Our room was large and very comfortable...but no internet access for my computer in our room. The pool is huge and reminded me of pools in Vegas from the 90's. The people there did not mind that we played our music....mostly 70's and 80's with a little modern country. As a matter of fact we had requests to turn it up. The café above the pool served good food at a reasonable price...the only thing was it closed early. Great location in Palm Desert with access to restaurants and bars. Overall a good resort for a good price.
Cons: see above
9.2 Excellent
Pros: No mid week meals available on-site. Information should have been on the web page. (Partial restaurant closure during June, total closure during Summer.) On the positive side, very convenient to the El Paseo shopping district.
Cons: Ice machine outside door noisy. Kitchen sink dirty and dishwasher not emptied.
2.0 Mediocre
Pros: Nothing, didn’t stay
Cons: They have a 30 day can elation rule, no exceptions. My wife got ill 5 days prior to our visit and we were forced to pay in full! Stay at a local hotel/motel that has a more modern approach to cancelations, they are not your only option.
7.9 Good
Pros: The resort is wonderful. The tennis courts are fabulous. They even have 3 green clay courts which we played on. The pool is huge and very well maintained. The landscaping is beautiful and beautifully kept up.
Cons: The Condo, the condo, the condo. It was decorated as if we it were a mountain lodge with heavy dark furniture. The larger towels were the size of a hand towel. If you want housekeeping it is approx. $60 per day!. Not well kept. REally tired and old.
10.0 Excellent
Pros: It was great for my grandchildren, safe, clean, convenient & fun. The staff in the lobby were so helpful and friendly, especially Laura Torres, she’s a great ambassador for Shadow Mountain Resort. Our family had a great time. Thank you, Nancy Wright
Cons:
5.8 Okay
Pros: Beautiful pool area and grounds
Cons: No towels, no maid service, no lighting in the kitchen, door was hard to close and open. The lock had a pin that if out had to be pushed in before the key would work. We’ve been combing here for 7 years now and we will look for another location.
8.8 Excellent
Pros: Our room was on the bottom floor which opened to a little sitting and grass area which was perfect, all of the amenities in the room was very clean and both bathrooms were spacious which we also liked. There is so much to do within the resort (such as volleyball, tennis, the pool) and we wish that we had more time!
Cons:
10.0 Excellent
Pros: I loved the pool and bbq area.. also the bed was soooooo comfy.. the location was perfect!!The resort is clean and well kept. Staff was nice and helpful. They moved the air for pool toys but it was ok..still found it..lol
Cons:
When you stay at Shadow Mountain Resort in Palm Desert, you'll be next to a golf course, within a 5-minute drive of El Paseo Shopping District and Living Desert Zoo and Gardens. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Overall 8.0 Excellent
Based on 60 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Very clean, friendly staff, lots of shade
Excellent
10.0
Pros: Very clean and organized
Excellent
9.6
Pros: We loved how clean and quite the property was. Lots of space, in side and out and staff was right at your service if needed. We loved our stay.
Good
6.3
Pros: The second room they assigned to us
Excellent
8.3
Pros: Villas were big and the rooms were confy. Like that there was a balcony with sitting area right outside our rooms.
Excellent
8.8
Pros: There are excellent people. Thank you.
Excellent
10.0
Pros: Excellent relaxing place to rent.
Okay
5.8
Pros: Nice villas
Mediocre
3.3
Pros: I didn't had baby crib and my 10 months old baby had to sleep on the floor. The facility so old and not clean The valve in the master bedroom tab was hard to use and didn't close all the way, and the water was dripping all night and drive us crazy. The mattres in the bed room so old and cheap that we didn't sleep the all night and get a back pain. The vila capet smell so bed, I'm not sure If the smell from the kitchen or the carpet. I thing the capet need shampoo wash regardless. The office close at 5 PM and you have to call to a different number to answering service and let then know what you need (more towels...) The only good thing is that the price is affordable, but I rather pay more and get what I used to.
Good
6.3
Pros: The pool was very nice to relax by and its location was pretty nice and quiet besides being near the train tracks.
Details
Reviews
Overall 8.0 Excellent
Based on 60 reviews
Location
9.2
Comfort
8.1
Value
6.4
Room
5.9
Service
5.9
Pool
5.0
Cleanliness
4.8
WiFi
3.3
10.0 Excellent
Pros: Very clean, friendly staff, lots of shade
Cons: Everything was awesome
10.0 Excellent
Pros: Very clean and organized
Cons: Everything was great
9.6 Excellent
Pros: We loved how clean and quite the property was. Lots of space, in side and out and staff was right at your service if needed. We loved our stay.
Cons:
6.3 Good
Pros: The second room they assigned to us
Cons: The AC didn’t work in the first room. Second room didn’t have a working remote, and fridge.
8.3 Excellent
Pros: Villas were big and the rooms were confy. Like that there was a balcony with sitting area right outside our rooms.
Cons: I didn't like that it wasn't as clean as I expected due to price. We had ants around the kitchen sink and counters. One of the bathroom shower wouldn't close all the way and water was leaking during our whole stayed, even after we notified the front desk. The pool wasn't very clean, it had lots of mosquitos and bees. Also our check out time was early at 10:00 am, usually other places we have stayed we check out around 11 am or noon time.
8.8 Excellent
Pros: There are excellent people. Thank you.
Cons: Everything is good. Thank's.
10.0 Excellent
Pros: Excellent relaxing place to rent.
Cons:
5.8 Okay
Pros: Nice villas
Cons: Nothing to get something to eat or drink, no towels for the pool, very little personnel around.
3.3 Mediocre
Pros: I didn't had baby crib and my 10 months old baby had to sleep on the floor. The facility so old and not clean The valve in the master bedroom tab was hard to use and didn't close all the way, and the water was dripping all night and drive us crazy. The mattres in the bed room so old and cheap that we didn't sleep the all night and get a back pain. The vila capet smell so bed, I'm not sure If the smell from the kitchen or the carpet. I thing the capet need shampoo wash regardless. The office close at 5 PM and you have to call to a different number to answering service and let then know what you need (more towels...) The only good thing is that the price is affordable, but I rather pay more and get what I used to.
Cons: I didn't had baby crib and my 10 months old baby had to sleep on the floor. The facility so old and not clean The valve in the master bedroom tab was hard to use and didn't close all the way, and the water was dripping all night and drive us crazy. The mattres in the bed room so old and cheap that we didn't sleep the all night and get a back pain. The vila capet smell so bed, I'm not sure If the smell from the kitchen or the carpet. I thing the capet need shampoo wash regardless. The office close at 5 PM and you have to call to a different number to answering service and let then know what you need (more towels...) The only good thing is that the price is affordable, but I rather pay more and get what I used to.
6.3 Good
Pros: The pool was very nice to relax by and its location was pretty nice and quiet besides being near the train tracks.
Cons: What I didn’t like about the property was that the room was said to have a stovetop in the booking so we could cook our own meals. Once we got there 2 of the other suites have a stovetop but the one we had only had a fridge and microwave. I tried to talk to the manager but every time I tried to get ahold of her she was unavailable but the front desk reassured me she would contact me. It came time for us to leave and the manager was supposedly not there so I left my number to call. Still nothing. I called for 3 weeks after my trip till I finally got to talk to her. All I wanted was $50 or so discounted off out room as we had to pay to eat out for 9 meals because our room had no way to cook. When I finally talked to her she rudely refused to discount anything. We had a nice stay and would have loved to stay here again, I even gave the manager time to call me back and made the situation right, if they had made it right I would have loved to stay there again...but they have lost a customer.
The Palm Springs Airport is less than 30 minutes’ drive from the Emerald Desert RV Resort. Tennis courts, an outdoor pool, and an outdoor hot tub are all included. Free WiFi is available in all accommodation types. Villas include a separate living room with a flat-screen TV, and a fully equipped kitchen with a dishwasher. Studios offer a microwave, a refrigerator, and a coffee machine. Top amenities including a large fitness centre, pickleball, putting green, billiards room, fenced grass dog runs and even massage services. Cabazon Outlets are 30 minutes’ drive away. Classic Club Golf Course is 4 km from the resort. It is 13 minutes' drive to the upscale El Paseo shopping district.
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