Accessibility and suitability
Services and conveniences
Health and safety
Pool and spa
Media and entertainment
Parking and transportation
Cons:We should have been informed at check-in about that there was no hot water and no heat. We overheard a guest complaining at check-in and we where sold that it was resolved and everything would be OK within a few hours. To add insult to injury I was given a room that did not resemble anything that I booked although immediately after complaining I was shown another room that was what I did book. (And it was spectacular.) But this new room was cold, very cold, we went out to diner and when we returned a couple of hours later it was still cold. They did immediately help by providing us another room that was much hotter. I understand that issues such as this happens, what I find distasteful was that the gentleman at check-in downplayed it and was deceptive about reality. We should have been informed and allowed us to have a choice.
|Check in anytime after 14:00, check out anytime before 11:00|
|Cancellation/pre-payment policies vary by room type and provider.|
Hotel Palazzo Sitano is located at Via Vittorio Emanuele, 114 in Kalsa, 0.6 km from the centre of Palermo. Palazzo Chiaramonte-Steri is the closest landmark to Hotel Palazzo Sitano.
Check-in time is 14:00 and check-out time is 11:00 at Hotel Palazzo Sitano.
Yes, Hotel Palazzo Sitano offers free Wi-Fi.
Yes, Hotel Palazzo Sitano offers free parking.
No, Hotel Palazzo Sitano does not offer free airport shuttle service.
Hotel Palazzo Sitano is 24.9 km from Palermo Punta Raisi. Hotel Palazzo Sitano is 80.3 km from Trapani Birgi.
Yes, Hotel Palazzo Sitano is a pet-friendly hotel.
No, Hotel Palazzo Sitano does not have a pool on-site.