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Distance to city centre
Distance to airport
|"Fabulously friendly and helpful staff."||(in 73 reviews)|
|"Friendly and helpful staff"||(in 13 reviews)|
|"It was very clean and comfortable"||(in 10 reviews)|
|"Plug for jet tub broken."||(in 3 reviews)|
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Great staff. Changed our room without question. Seemed genuinely concerned about our satisfaction. Nice outdoor pool.
The pool was lovely
Was surprised that my room was not serviced. However due to covid, i guess that it is safer
We stayed for one night for the pool attraction. We live just around the corner and thought it would be nice to shake things up a bit given covid and the pool was draw for our little toddler. Customer service was excellent particularly the chef was welcoming and even though the stomach pains l had weren’t from the dinner we ordered he still gave us a discount. In that sense we are going to come back for sure. As for the room, great air conditioner, great big t.v though I can tell it’s wearing down, great hot temperature on the showers, the servers were excellent and provided us with what we needed. Appreciated the beach towels and chairs to eat and lounge on. Dinner portions were large though the fish and chips portion fish was rather in the small side in my opinion with 1.5 portions.
There were a few things that could be improved : -make sure menus are wiped down.l brought alcohol wipes s and they were black when l wiped it down - beds and pillows are wearing down. Our backs hurt waking up but sheets were nice and clean - the bathroom could use a deep clean as there was black mole in the corners of the toilet. Always a tough spot but it a spot l generally check -security could be better at the swimming pool. There should be supervision as the door isn’t always latched property and someone can easily enter. That said; -As we were going for our morning swim, we noticed a 4 people (2 adults and 2 children) they may have been native in my opinion. They seemed a little out of place only because the children didn’t have swim clothes, the adults didn’t have swim clothes or have any towels or bags with them. The children got in the pool with t shirts and shorts on and the 2 adults just watched. It was awkward as it seemed like they weren’t guests. -another nite to mention is maybe you could have a non-smoking sign. I have asthma and given there are children, there were two ladies this morning who smoked in the pool area. It seems it would have been more considerate of them to smoke elsewhere give there are children around. As you know second hand smoke is twice as deadly. It shouldn’t be something to stress about -a lot of the children and adults were diving in both the shallow end and deep end. -would be nice to have more lounging chairs
Privacy and cleanliness
Setting did not feel cozy.
In the heart of the National Capital Region, along bustling Carling Avenue with easy access to the 417 highway, you’ll find one of the most reasonably priced hotels in Ottawa’s city center. The Best Western Plus Ottawa City Centre offers elegantly decorated guest-rooms with premium in room amenities. Our guest-rooms are equipped with Google Chromecast for all your streaming entertainment. The property features an outdoor pool set in an urban oasis, a 24-hour business center and complimentary parking. Enjoy our on-site restaurant Café 1274 Bar and Grill. For all your conference needs, we offer meeting and banquet facilities of 2,000 square feet of updated meeting space to accommodate 5 to 150 guests. Recipient of the TripAdvisor 2019 Certificate of Excellence!
based on 354 reviews
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Most popular landmarks
- Canadian War Museum 3.7 km
- Lansdowne Park 4.3 km
- Supreme Court of Canada 4.5 km
- Rideau Canal 4.6 km
- Canadian Museum of Nature 4.6 km
- Parliament Hill 5 km