Fortune Resort Sullivan Court, Member Itc Hotel Group

Health and safety

• Daily housekeeping
• Contactless check-in/check-out
• Face masks for guests available
• Physical distancing in dining areas
• Physical distancing rules
• Property is cleaned by professional cleaning companies
• Process in place to check health of guests
• CCTV in common areas
• CCTV outside property
• Hand sanitiser in guest accommodation and key areas
• Screens or physical barriers placed between staff and guests in appropriate areas
• Use of cleaning chemicals that are effective against coronavirus
• 24-hour security
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• All plates, cutlery, glasses and other tableware have been sanitised
• Delivered food is securely covered
• Guests can opt out of accommodation cleaning
• Staff follow all safety protocols as directed by local authorities
• First-aid kit
• Thermometers for guests provided by property
• Safe

Services and conveniences

• Business centre
• Car hire
• Wake-up service
• Concierge service
• Currency exchange on-site
• Meeting/Banquet facilities
• Room service
• Tour desk
• Key card access
• 24-hour front desk
• Conference rooms
• Wedding services
• Ticket service
• Safety deposit box

Basics

• Internet
• Fan
• Fire extinguisher
• Free toiletries
• Smoke alarms
• Heating
• Air-conditioned
• Free Wi-Fi
• Linens
• Towels
• Shampoo
• Body soap
• Dustbins
• Conditioner

General

• Family rooms
• Garden view
• Hardwood or parquet floors
• Inner courtyard view
• Interconnected room(s) available
• Lockers
• Mountain view
• Storage available
• Seating area
• Slippers
• Sofa
• Telephone
• City view

Accessibility and suitability

• Entire unit wheelchair accessible
• No smoking
• Non-feather pillow
• Designated smoking area
• Disabled access
• Lift
• Accessible by lift
• Adapted bath
• Toilet with grab rails
• Upper floors accessible by lift

Bathroom

• Hairdryer
• Private bathroom
• Shower
• Shower cap
• Additional toilet
• Bathtub
• Toilet
• Toilet paper
• Toothbrush
• Walk-in shower

Things to do

• Bicycle hire
• Board games/puzzles
• Game room
• Golf
• Cycling
• Evening entertainment
• Horse riding
• Table tennis
• Pool table
• Hiking

Dining

• Packed lunches
• Fruits
• Restaurant
• Bar/Lounge
• Food can be delivered to guest accommodation
• Minibar
• Breakfast in the room
• Tea/coffee maker
• Dining area

Family friendly

• Babysitting or child care
• Kids meals
• Kid-friendly buffet
• Indoor play area
• Kids' club
• Kids' outdoor play equipment
• Playground

Pool and spa

• Hot tub
• Spa and wellness centre
• Massage
• Sauna

Parking and transportation

• Free parking
• Private parking
• Shuttle service (additional charge)
• Airport shuttle

Media and entertainment

• Flat-screen TV
• Cable or satellite TV
• TV
• DVD player

Laundry

• Laundry facilities
• Ironing service
• Laundry service
• Iron and ironing board

Outdoor

• Garden
• Grill

Bedroom

• Socket near the bed
• Wardrobe or closet

Workspace

• Fax/photocopying
• Desk

Fitness

• Fitness centre
• Tennis