Moon Palace Jamaica

5 stars
Mon 15/6
-
Tue 16/6
2 guests, 1 room
Deals from
$423
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
$423
Resort Room
$517
Standard Room
$571
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Offering a spa and a swimming pool with a wave machine and water slides, Moon Palace Jamaica - All Inclusive - All Inclusive is located on the beachfront in Ocho Rios. The property has a dolphinarium where guests can swim with dolphins at an additional cost. Each stylish modern room has a liquor dispenser stocked with international brands. Rooms have full or partial views of the sea and offer satellite TV, air conditioning, a minibar and a coffee machine. A bottle of red wine is also provided on arrival and free WiFi is available. The private bathrooms come with a shower and bathrobes. At Moon Palace Jamaica - All Inclusive Grande you can enjoy all-inclusive meals in the restaurants, as well as free snacks 24 hour a day. You will also find a tennis court, a fitness centre and water sports facilities. A wide range of activities are popular in the surrounding area, including cycling, fishing and snorkelling. The property offers free parking. Montego Bay Airport is 100 km away.
7.9
Good rating
Based on 998 verified guest reviews

Latest deals for Moon Palace Jamaica

Mon 15/6
-
Tue 16/6
King room
1 king bed
$2,348
nightly with VAT
Resort Room
bed type unknown
$517
nightly with VAT
Standard Room
bed type unknown
$571
nightly with VAT
Double room
bed type unknown
$5,625
nightly with VAT
Deluxe room
bed type unknown
$423
nightly with VAT
Superior room
1 king bed
$951
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Moon Palace Jamaica

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Foot massage
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Things to do

  • Gift shop
  • Board games/puzzles
  • Game room
  • Scuba diving
  • Diving
  • Snorkelling
  • Evening entertainment
  • Beauty salon
  • Table tennis
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Night club
  • Shopping

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Open-air bath
  • Public bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Toilet
  • Toilet paper
  • Toothbrush

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Accessibility and suitability

  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Disabled access
  • Lift
  • Toilet with grab rails

General

  • Family rooms
  • Garden view
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Telephone
  • Tile/marble floor

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Outdoor

  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Media and entertainment

  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • Streaming service
  • Radio
  • TV

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' club
  • Playground

Kitchen

  • Wine glasses
  • Kitchenette
  • Tea/coffee maker
  • Coffee machine
  • Dining area

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Drying rack for clothing

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Health and safety

  • Daily housekeeping
  • 24-hour security
  • First-aid kit
  • Safe

Fitness

  • Fitness classes
  • Fitness centre
  • Gym

Bedroom

  • Socket near the bed
  • Alarm clock

Workspace

  • Laptop safe
  • Desk

Reviews of Moon Palace Jamaica

7.9
Good
998 verified ratings
Wonderful
507
Very good
153
Good
100
Okay
53
Fair
59
Mediocre
38
Poor
88

Summary of reviews

Guests say
Guests had mixed experiences with this hotel. Positively, many appreciated the hotel's convenient location, friendly and accommodating staff, cleanliness in some areas, and family-friendly facilities including a playroom and water attractions. The food and breakfast variety were also noted positively by several guests. However, there were notable negatives such as poor service experiences including rude and forceful staff, issues with room readiness and maintenance, cleanliness problems in communal areas, and misleading room descriptions. Some guests also mentioned dissatisfaction with the pricing and limited activities included in the all-inclusive package. Overall, the hotel offers good amenities and a pleasant environment but suffers from inconsistent service and maintenance issues.
AI-generated from customer reviews
Location7 out of 10
Cleanliness3 out of 10
Service1.5 out of 10
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All reviews

8.8
Very good
Rosalinda, Jan 2020
Cons (-) Front staff, one lady in particular was absolutely horrible. We had booked online and she was not helpful with trying to find our reservation. We were a walk in reservation but couldn’t book a room in person it was the weirdest experience.

Location

Main Street, Ocho Rios

What's nearby

  • Jamaica Grande Beach98 m
  • Ocho Rios Bay Beach0.4 km
  • Turtle River Park0.5 km
  • Taj Mahal Mall0.7 km
  • Columbus Foot Beach0.7 km
  • Reggae Xplosion Museum0.7 km
  • Island Village0.7 km
  • Mahogany Beach0.8 km
  • Shaw Park Botanical Gardens1.1 km
  • Coyaba River Garden1.1 km
  • Ocho Rios Fort1.3 km
  • Mystic Mountain Adventure Park2.2 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Moon Palace Jamaica

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Moon Palace Jamaica

  • How long should you stay at Moon Palace Jamaica? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at Moon Palace Jamaica

  • Is the Moon Palace Jamaica a good destination for a honeymoon?

    Planning a honeymoon in the Caribbean? Moon Palace Jamaica offers deluxe honeymoon packages so you can celebrate with your loved one in style and comfort. Guests enjoy a bottle of sparkling wine and chocolate-covered strawberries on arrival, floral arrangements, breakfast in bed, and late check-out. Special treats include a 50m couple’s massage, a complimentary honeymoon dinner, in-room aromatherapy, and an excursion for two, which includes a horseback ride and swim. If you stay more than three nights at Moon Palace Jamaica, you are eligible to receive a complimentary honeymoon package. Simply show your marriage certificate at check-in.

  • Does the Moon Palace Jamaica have any bars or nightlife?

    After a day of fun in the sun, enjoy a signature martini at the sophisticated Piano Bar, which is open daily from 5:30 pm to midnight. For sports fans, the Loud Bar is the place to go, where you can watch your favorite team on the big screens or play a game of pool. If you want to dance all night, live DJs play at Noir nightclub from Monday to Saturday from 10:00 pm to 3:00 am. All the bars and clubs at Moon Palace Jamaica have a casual dress code, which means sleeved shirts for men and no bare feet.

  • Are there any activities for children at Moon Palace Jamaica?

    The Moon Palace Jamaica is a great place for a vacation with kids. The Playroom is a dedicated space for children and teens, with a huge selection of things to do. Little ones will enjoy the indoor ball pit, building blocks, and kitchen play area, while older kids can take advantage of the arcade games, air hockey tables, Xbox and Wii gaming areas. Children will also enjoy spending hours in the water park, kid’s pool, waterplay area, and outdoor adventure playground.

  • Does the spa at Moon Palace Jamaica have any signature treatments?

    Lap up the luxury at the AWE Spa at Moon Palace Jamaica. Immerse yourself in the hydrotherapy suite before treating yourself to a sacred hot stone massage, aromatic coffee wrap, or tropical Caribbean scrub. A wide range of salon services are also available, including manicures, pedicures, hair treatments, waxing, and make-up application.

  • Does Moon Palace Jamaica offer any tours or excursions?

    Book a tour with the Palace Vacation Planner and embark on unique excursions around the island of Jamaica. There is so much to discover, from trips to the rainforest, visits to historical sites, and much more. The Negril Beach & Sunset tour is a guided tour to the stunning Negril Beach on the west of the island, including round-trip transportation, with a stop at Rick’s Café, which is famous for its cliff-jumping and stunning sunsets.

  • What kind of watersports are possible at Moon Palace Jamaica?

    Dive into the calm, clear waters of the Caribbean and try new watersports while you’re on vacation at Moon Palace Jamaica. Rent a kayak, paddleboard or sailboat, or swim and snorkel to your heart’s content in the transparent waters.

  • Where is Moon Palace Jamaica located?

    Moon Palace Jamaica is located at Main Street, 0.9 km from the centre of Ocho Rios. Jamaica Grande Beach is the closest landmark to Moon Palace Jamaica.

  • When is check-in time and check-out time at Moon Palace Jamaica?

    Check-in time is 15:00 and check-out time is 12:00 at Moon Palace Jamaica.

  • Does Moon Palace Jamaica offer free Wi-Fi?

    Yes, Moon Palace Jamaica offers free Wi-Fi.

  • Does Moon Palace Jamaica offer free parking?

    Yes, Moon Palace Jamaica offers free parking.

  • How far is Moon Palace Jamaica from the airport?

    Moon Palace Jamaica is 14.3 km from Ocho Rios Boscobel. Moon Palace Jamaica is 62.9 km from Kingston Norman Manley.

  • Does Moon Palace Jamaica have a pool?

    Yes, Moon Palace Jamaica has a pool on-site.

  • How does KAYAK find such great Moon Palace Jamaica hotel deals?

    KAYAK scours the web for all room deals available at Moon Palace Jamaica in Ocho Rios and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Moon Palace Jamaica and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Moon Palace Jamaica.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.8
0.9 km
Ocho Rios Boscobel
14.3 km