5 stars
The Ritz-Carlton, Astana
Photos of The Ritz-Carlton, Astana
Overview
Located in the heart of Kazakhstan’s capital, The Ritz-Carlton, Astana redefines luxury. With skyline views and a location steps from the iconic Baiterek Tower, our hotel blends modern design with Kazakh hospitality.Discover 157 beautifully appointed rooms and suites, each a sanctuary of comfort with Ritz-Carlton beds, Diptyque amenities, and thoughtful touches—including Ritz Kids experiences and allergy-friendly options. Whether for business or leisure, every detail enhances your stay.Savor Italian-inspired cuisine at Mökki or relax at the seasonal Mokki Terrace on the 3rd floor with sweeping views. Unwind with cocktails and afternoon tea at Өzen Lobby Lounge. Upgrade to Club Level for personalized concierge service, curated culinary offerings, and lounge access.From spa treatments to cultural experiences, The Ritz-Carlton, Astana is more than a hotel—it’s refined luxury, reimagined.
Amenities at The Ritz-Carlton, Astana
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
General
- Executive lounge access
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchen
- Kitchenette
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Dining
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Breakfast in the room
- Dining table
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Tumble dryer
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
- Smartphone dock
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
- EV charging station
- Airport shuttle
Family friendly
- Cribs available
- Books, DVDs, music for children
- Kids meals
- Children's high chair
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Board games/puzzles
- Cooking classes
- Beauty salon
Outdoor
- Garden
- Terrace/Patio
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of The Ritz-Carlton, Astana
9.4
Wonderful
408 verified ratings
Wonderful
333
Very good
28
Good
23
Okay
5
Fair
6
Mediocre
4
Poor
9
Summary of reviews
Guests say
Guests consistently praised the hotel's exceptional service and cleanliness, highlighting the attentive staff and welcoming atmosphere. Many appreciated the prime location and the overall luxurious experience, making it a memorable stay. However, there were a few negative comments regarding personal item loss and pricing for extra services.AI-generated from customer reviews
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Score by provider
9.4 out of 10
1 review
Location
16 Dostyk Street, Astana 010016
What's nearby
- Singing Fountain309 m
- Bayterek Tower0.4 km
- Kazakhstan Ministry of Foreign Affairs0.8 km
- Korme Exhibition Complex1 km
- Palace of Peace and Reconciliation2.2 km
- Kazhimukan Munaitpasov Stadium4.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at The Ritz-Carlton, Astana
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at The Ritz-Carlton, Astana
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See most recommended stays in AstanaGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
9.0 | 3.3 km | Astana Nursultan Nazarbayev Intl | 11.1 km |
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