Prices are in New Zealand Dollars.

The Charles Hotel

209 Queen Street, Niagara-on-the-Lake, ON L0S 1J0, Canada
+1 866 556 8883

Cheapest
rate per night

8.5

Excellent
based on 347 reviews
The Charles Hotel - Niagara-on-the-Lake, ON, Canada
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Compare vs KAYAK |

Provider Nightly total
Priceline $202
Booking.com $215
KAYAK $238
Priceline
Booking.com
KAYAK

Good to know

Distance to city centre 0.3 km
Location rating 9.6
Nearest airport Toronto Hamilton
Distance to airport 69.6 km

Rooms

Check-in
Check-out

Queen rooms

$202+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$202 per night
IMAGE
Unknown
$215 per night
IMAGE
Unknown
$238 per night

Reviews

Pros

Cons

Traveller rating

138
45
18
5
0

Time of year

Traveller type

Show reviews that mention

+
bed was comfortable in 48 reviews
boutique hotel in 44 reviews
counter space in 23 reviews
dining room in 5 reviews
golf course in 18 reviews
great food in 53 reviews
great location in 65 reviews
niagara on the lake in 4 reviews
nice touch in 11 reviews
nob in 13 reviews
old building in 12 reviews
room was very small in 116 reviews
staff were very friendly in 106 reviews
updated and clean in 10 reviews
walking distance to the downtown in 19 reviews
  • Okay
    Oct 2019
    4.6

    The best part of this property was breakfast and the service from the lively Anna. Delicious. Hotel guests pay $14 for breakfast. Excellent service. The free parking was great too.

    Our room, Apple, was 9 x 12. Tiny! Queen bed. Two tiny side tables. Closet was deep enough, but no light to see well. The heater/air conditioner would not work. Very stuffy in the room. The bathroom smelled so bad like mold/mildew. We had to keep the door closed. The shower fluctuated from scalding hot to freezing cold. The floor had laminated flooring. I didn’t care having cold feet walking on that floor nor were slippers provided plus crumbs on the floor and having to brush your feet before tucking them under the sheets. No coffee/tea maker in the room. No window could be opened. We will never be back

  • Good
    Sep 2019
    6.3

    Good location. Appreciated the coffee in the morning.

    Room was one of the smallest I've been in. Really not big enough for 2 people

  • Good
    Sep 2019
    6.7

    Didn't have breakfast there. Facility was good, but for room 12, which is tiny and cramped. No bath tub. For $350 a night, I expect more.

    See above.

  • Excellent
    Sep 2019
    9.6

    Location. Cleaness Staff Decoration

    I paid $395 for one night

  • Good
    Sep 2019
    7.9

    Grounds and common rooms were beautiful. Room 12 too small and dark. Other rooms were nice.

    Roo. 12.

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About

Overview

With a stay at The Charles Hotel in Niagara-on-the-Lake (Historic Old Town), you'll be within a 15-minute walk of Shaw Festival Theatre and Lake Ontario. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.5 Excellent

based on 347 reviews

9.6

Location

9.3

Service

3.7

Cleanliness

3.5

Comfort

Things to know

  • Friendly atmosphere

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Internet
Concierge service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Free parking
Storage available
Terrace/Patio
Adults only
Laundry service
Hairdryer
Pets not allowed
Spa
Hot tub

Photos

The Charles Hotel - Niagara-on-the-Lake - Building All photos (28)
The Charles Hotel - Niagara-on-the-Lake - Bathroom Bathroom (1)
The Charles Hotel - Niagara-on-the-Lake - Bedroom Bedroom (5)
The Charles Hotel - Niagara-on-the-Lake - Building Building (5)
The Charles Hotel - Niagara-on-the-Lake - Dining room Dining room (1)

Location

Most popular landmarks

  • Museum of the Paranormal 314 m
  • Fort Mississauga 381 m
  • Niagara-on-the-Lake Golf Club 387 m
  • Niagara Apothecary Museum 0.6 km
  • Simcoe Park 0.7 km
  • Niagara Historical Society and Museum 0.8 km

Getting Around

Niagara Falls 19.7 km
Buffalo 45.1 km
Niagara Falls 16.5 km
Niagara Falls 16.7 km

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