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|"Staff very friendly and helpful"||(in 142 reviews)|
|"Wonderful stay in great location."||(in 180 reviews)|
|"The bed was very comfortable."||(in 25 reviews)|
|"Window to see falls was dirty."||(in 23 reviews)|
|"Overcharged, staff rude, room too small"||(in 145 reviews)|
|"rip off fees for parking"||(in 29 reviews)|
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Helpful staff, great location and view.
I am reluctant to ever again stay at an IHG property. I really took offense at what I felt were dishonest pricing tactics. When you are on the website and select a room, you are quoted a price. In my case, it was around $90. But as you progress through the booking process, you soon discover there is in fact no room available for any such rate as the $90. To that is added taxes, which I concede is out of the hotel's hands, but also a very bogus "resort fee." Here is the hotel's description: Service charge includes Resort Fee and Local Fee & Taxes. Resort Fee includes Wi Fi access with endless devices, unlimited long distance calls from your room to anywhere in USA and Canada, unlimited local calls, 2 bottles of water per day, printing of boarding passes, 2 Wego tickets (this state-of-the-art bus system connects accommodations and tourism attractions throughout the city at Niagara Falls and Niagara Parks-24 hours retail value $14), a e-Family portrait at Hershey Chocolate World, and sampling for 2 at Niagara Brewing Company. For my three-day stay I was charged $54 in "resort fees." This was outrageous because I neither used nor wanted any of the services except wi-fi, which I was told was free anyway, and one bottle of water. Yes -- a $54 bottle of water. Advertising on the webpage a $90 room when none exists is offensive and should be illegal. Crowne Plaza charged me about $106 a night for my $90 room. Thanks to Crowne Plaza I am a wiser traveler now, and will decline to patronize hotels that are not honest about their room rates.
Nice clean place
Didnt have microwave and fridge, which I really needed. And it is a far walk to the big falls, still a nice view tho.
The view from restaurant
Breakfast was very poor quality for the money you pay We paid extra to stay three adults in our room. But coffee for two and toiletries for one. We ordered room with falls view but looked out at the Rainbow bridge. Only standing at the window and looking to the right could we see the falls. The guy at P garage took forever to find proof that we had payed for parking although frontdesk had told us that their camera would read our license plate.
Shower was gross, it had someone else's long black hairs all over it. Toilet hardly flushed.
Location was amazing. Close to everything. Clean. Nice room. Great view.
The breakfasts was not very good.
Crowne Plaza Niagara Falls Fallsview gives guests unspoiled views of the Horseshoe Falls and other spectacular Niagara Falls, Ontario sights, all within its comfy and relaxed lodgings. It’s ideal for business travelers, couples, families, and groups who want the best the Niagara Region has to offer.
Located on the Canadian side of the Falls, Crowne Plaza Niagara Falls Fallsview is a hop and skip away from the American border and within easy access to cities like Toronto, Buffalo, and Detroit. It’s situated on Falls Avenue, around the corner from the famed amusements, shops, and restaurants of Clifton Hill and perched high enough above the street so that rooms overlook the majestic Falls. The hotel connects to the thrilling Casino Niagara and Hershey Chocolate World Niagara Falls.
Accommodations are welcoming and offer beautiful views. Guests can choose Traditional Guestrooms with two double beds, Superior Fallsview Two Bedrooms with private elevator, and Superior Fallsview One King Jacuzzi, ideal for romantic getaways. All rooms have private bathrooms, flat screen TVs, and Wi-Fi access.
Crowne Plaza Niagara Falls Fallsview’s Prime Steakhouse offers fine dining and incredible views, while its lower lobby has its own Starbucks for your coffee and snacking pleasure. Just off the grounds of the hotel is family-friendly spots like Rainforest Café and Fallsview Buffet, as well as hip and relaxing Niagara Brewing Company.
Guests staying at the hotel can enjoy to its fitness center and pool, access to Christienne Fallsview Spa, business services, and events space.
No matter what brings you to Niagara Falls, Ontario, ensure your visit is filled with excellent accommodations, delectable dining, and world-class views by staying at Crowne Plaza Niagara Falls Fallsview.
based on 1,805 reviews
Value for money
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Reviews about Crowne Plaza Niagara Falls-Fallsview
Most popular landmarks
- Casino Niagara 0 m
- Great Canadian Midway 278 m
- Ripley's Believe it or Not 362 m
- Niagara SkyWheel 367 m
- Louis Tussaud's Waxworks 378 m
- Queen Victoria Park 0.9 km