I enjoyed the cleanliness of the room, the friendliness of the staff and the breakfast and the close proximity to the falls and where I needed to go for my meeting. Thanks
2 stars
Best Western Summit Inn
9500 Niagara Falls Boulevard, Niagara Falls, NY 14304-4909, United States
Niagara Falls, NY
See location+1 716 297 5050Photos of Best Western Summit Inn
Overview
Best Western Summit Inn has 88 rooms and features a heated pool. It also provides a 24-hour reception, a 24-hour business centre and a games room.
There are a variety of amenities on offer to guests of the hotel, including a shopping mall, an atm/cash machine and laundry facilities. A gym is available to guests wishing to keep active while away. The hotel's multilingual staff will be glad to provide dining suggestions and help organise itineraries.
All rooms at Best Western Summit Inn are comfortable and include a refrigerator.
Best Western Summit Inn is an ideal base to explore Niagara Falls and Niagara River, as well as everything the local area has to offer. There are also a range of quality restaurants and bars serving local and international cuisine close by.
Latest deals for Best Western Summit Inn
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Best Western Summit Inn
- Indoor pool
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- No smoking
- Non-feather pillow
- Upper floors accessible by lift
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bedroom
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
General
- Family rooms
- Telephone
- Carpeted
- Storage available
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- 24-hour front desk
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Pool
- Saltwater pool
- Heated pool
- Indoor pool
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Things to do
- Game room
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Reviews of Best Western Summit Inn
8.1
Very good
1839 verified ratings
Wonderful
830
Very good
388
Good
306
Okay
98
Fair
98
Mediocre
53
Poor
66
Summary of reviews
Guests say
Guests appreciated the convenient location and highlighted the breakfast quality, which was described as excellent with diverse options. Many also noted the cleanliness and appearance of the pool as positive aspects. However, there were significant complaints regarding the service, with some guests reporting poor customer support and issues with room cleanliness. Additionally, several reviews mentioned dissatisfaction with the overall value, due in part to misleading advertisements and issues with room features.AI-generated from customer reviews
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Score by provider
8.1 out of 10
1179 reviews
8.2 out of 10
102 reviews
7.8 out of 10
6 reviews
8.1 out of 10
7 reviews
All reviews
Pros (+) Room was clean, bed comfortable, majority of the staff was polite and friendly, pool area was clean and spacious. Breakfast was great. Great close location to Niagara Falls.
Pros (+) Clean, comfortable rooms. Friendly staff. Nice breakfast buffet. Nice indoor pool.
Pros (+) The price was great for the amenities offered.
Pros (+) The staff was very friendly
Cons (-) Too start we got locked out of our room and the guy had to come and change the door lock and moved us to another room which had a very small tub, the lights didn't work, and the tv didn't work. I ended up fixing the lights by myself by fiddling inside the outlet (which I shouldn't have had to do.) The breakfast was more like getting trampled on for the last muffin or little splash of what was left...
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Cons (-) -strange smell in the hall -room to small -poor breakfast, especially too much plastic
Pros (+) Close enough to the falls with places for dining and grocery stores (+Wegmans) near by. They have an indoor pool which the family loved.
Cons (-) Rooms were a little small. ( 2 Double beds)
Location
9500 Niagara Falls Boulevard, Niagara Falls, NY 14304-4909
What's nearby
- Gill Creek Park5.7 km
- Adams Power Plant Transformer House7.3 km
- Niagara Falls Armory8.2 km
- Castellani Art Museum8.2 km
- Hazard H. Sheldon House8.5 km
- Whirlpool Rapids Bridge8.6 km
- Whitney Mansion8.6 km
- Aquarium of Niagara8.7 km
- United Office Building8.8 km
- Niagara Wax Museum of History9 km
- Niagara Falls State Park9.4 km
- Goat Island9.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Best Western Summit Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Niagara FallsGood to know
Value for money | 8.2 |
|---|---|
Distance to city centre | 8.4 km |
Nearest airport | Niagara Falls |
Distance to airport | 1.6 km |