Poseidon Nha Trang Hotel

The front desk supervisor, I assume, who wore a pink ao dai and spoke English, gets top marks for customer service. We arrived early and our rooms weren't ready and she said to check back at 2 pm. At 2 pm, I came down and noticed the lobby was more full of people. I approached her and said that she told me to check back at 2. She grabbed my folio, which was sitting on a big stack of reservations, called housekeeping to confirm my rooms were clean, gave me my key cards and I was on my way. The next morning, housekeeping knocked on the door, I let them in and left to get out of there way. It was like they had an army, okay maybe 4 housekeepers, come into the room, each with something in their hands - towels, water bottles, etc. I went downstairs, a few minutes later, noticed I forgot something in the room, when back up and they were done. After check out, we stored our luggage there, while we went to a theme park, before heading to the airport. Our flight was delayed, so I called up the hotel, telling the person answering that I wanted one of our rooms back, and no need to clean the room. She said to book on booking.com. When I arrived, she confirmed my name without me saying anything , gave me my key cards and I was on my way to the room to crash.

The welcoming of miss Anh , who give me a nicer room than it was previous . The breakfasts is good, but really the nice staffs. They always try the good for you .

No smoking even on the balcony, but the smoking area on the top of the hotel with the swimming pool is perfect .