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An Vista Hotel
96/12 Tran Phu Street, Nha Trang, Vietnam
+84 258 388 7999
Cheapest
rate per night
8.7
Excellent
based on 411 reviews
Good to know
| Distance to city centre | 2.0 km |
|---|---|
| Location rating | 8.7 |
Rooms
Deluxe rooms
$128+
Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$128
per night
Superior rooms
$87+
Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$87
per night
IMAGE
Unknown
$99
per night
Reviews
Pros
| "Good breakfast, but not beverage" | (in 36 reviews) |
|---|---|
| "The staff were really friendly and helpful." | (in 84 reviews) |
| "Great staff nice rooms central location." | (in 6 reviews) |
Traveller rating
103
23
11
6
0
Time of year
Traveller type
Show reviews that mention
+
| bed was hard | in 7 reviews |
|---|---|
| buffet breakfast | in 60 reviews |
| good location | in 35 reviews |
| kept cutting | in 3 reviews |
| little bit | in 27 reviews |
| maria | in 6 reviews |
| nha trang | in 4 reviews |
| nice hotel | in 70 reviews |
| private beach | in 57 reviews |
| restaurant is good | in 12 reviews |
| rooftop bar | in 16 reviews |
| shops nearby | in 6 reviews |
| sound proof | in 7 reviews |
| staff nice | in 114 reviews |
| street noise | in 9 reviews |
| swimming pool | in 29 reviews |
| value for money | in 26 reviews |
| way too small | in 16 reviews |
-
ExcellentAug 20198.8
The staff especially Toph he was brilliant and spoke perfect English! He made every effort to ensure we made the most out of our stay although he said he was leaving for another job which is a shame for the hotel he is a credit to them
The gym is ridiculously hot. The air con needs to be left on (doors and windows shut) to keep it cool
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ExcellentJul 20198.8
The staff was very nice and pleasant, they helped with everything especially Nin Toph with whom we had an opportunity for a discussion and he gave us a good tips of places to visit.
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OkayJul 20194.6
Asking specifically for a room with a bath tub the hotel offered us the Honeymoon Suite with a cool looking Jacuzzi as an upgrade deal. After dinner, already looking forward to our hot tub, we soon realized that it would not be up for the job, since neither water temperature nor flow were high enough (in the end it took 3 hours to fill it up with then lukewarm water). The soon requested help, was no help at all, since technically nothing could be solved. Very unhappy with the unusable hot tub, we complained again at the reception, only to find out now, that this in fact is a KNOWN and often complained issue with their hot tubs! Obviously we were quite upset with this deception. Last but not least, this bath was the main reason we chose this hotel. Also, the offer to downgrade our room to one with a regular size bath tub was no option since they couldn't heat up the water! With no management present at night, we would only let go for the moment since we got promised that we could talk to them the next day to get a proper excuse and compensation. A little later we even tried a proactive attempt in a workaround with water boilers. However, we soon got blocked by an unwilling and rude night shift. During check out the next day we expected a quick resolve. Instead, we had to ask persistently for an hour for the manager, while explaining our situation over and over again. Even more, the assistant (who claimed to be the manager, first!) seemed to be instructed to put the blame on us. It was ridiculous: we should have complained right away; we could have changed the room; we took an upgrade deal, so why even complain? With the manager finally present (didn't introduce himself!), we slowly got somewhere. He blamed it on miscommunication and was only willing to refund us half our room rate - we expected a full refund, of course! While walking out of the hotel, one of the staff came asking us, NOT to leave a review... -> without words!
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MediocreJul 20192.5
Worse stay ever!! From a honeymoon it became a nightmare
Everything. They dont know what is customer services and treated us like dogs.
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ExcellentJun 20199.6
The hotel is new. Nice room & friendly staff. The GRO will visit restaurant during breakfast to check if you are satisfied with their service. Few minutes walk to the beach.
Didn't have much choices for breakfast. The location was at the end of the alley which block car to enter at evening so you need to walk about 5-60m. No problem for me but if you have kids or elderly, please note it.
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About
Overview
Located in Nha Trang (Tran Phu Beach), An Vista Hotel is within a 10-minute drive of Tram Huong Tower and Vinpearl Cable Car. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Hotels.com
Features
8.7 Excellent
based on 411 reviews
9.2
Service
8.7
Location
4.5
Bar
1.5
Wellness
Things to know
- Beach nearby
- Comfortable beds
- Wonderful housekeeping
Check in |
14:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
Complimentary breakfast
Free Wi-Fi
Internet
Currency exchange on-site
Meeting/Banquet facilities
Room service
Bicycle hire
Spa
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Fitness centre
Airport Shuttle (Surcharge)
Free parking
Designated smoking area
Storage available
Rooftop
Lift
Massage
Concierge service
Laundry facilities
Laundry service
Hairdryer
Pets not allowed
Terrace/Patio
Hot tub
Cable or satellite TV
Photos
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All photos (35)
-238488.jpg?width=506&crop=true&caller=HotelDetailsPhoto "Provided by SEMBO")
Bathroom (5)
Bedroom (14)
-969182.jpg?width=506&crop=true&caller=HotelDetailsPhoto "Provided by SEMBO")
Buffet (1)
Building (1)
All photos
01 of 28
Reviews about An Vista Hotel
“The staff especially Toph he was brilliant and spoke perfect English! He made every effort to ensure we made the most out of our stay although he said he was leaving for another job which is a shame for the hotel he is a credit to them”
“The staff was very nice and pleasant, they helped with everything especially Nin Toph with whom we had an opportunity for a discussion and he gave us a good tips of places to visit.”
Location
Most popular landmarks
- Phu Dong Water Park 156 m
- Louisiane Brewhouse 0.4 km
- Nha Trang Night Market 0.6 km
- Sailing Club Nha Trang 0.7 km
- Nha Trang Cathedral 1 km
- April 2 Square 1.4 km
Nha Trang travel guide
Learn about Nha Trang on KAYAK
Getting Around
| Nha Trang Cam Ranh | 25.6 km |
|---|---|
| Tuy Hoa | 92 km |
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