Good to know
|Distance to city centre||2.0 km|
|"Good breakfast, but not beverage"||(in 36 reviews)|
|"The staff were really friendly and helpful."||(in 84 reviews)|
|"Great staff nice rooms central location."||(in 6 reviews)|
Time of year
Show reviews that mention
|bed was hard||in 7 reviews|
|buffet breakfast||in 60 reviews|
|good location||in 35 reviews|
|kept cutting||in 3 reviews|
|little bit||in 27 reviews|
|maria||in 6 reviews|
|nha trang||in 4 reviews|
|nice hotel||in 70 reviews|
|private beach||in 57 reviews|
|restaurant is good||in 12 reviews|
|rooftop bar||in 16 reviews|
|shops nearby||in 6 reviews|
|sound proof||in 7 reviews|
|staff nice||in 114 reviews|
|street noise||in 9 reviews|
|swimming pool||in 29 reviews|
|value for money||in 26 reviews|
|way too small||in 16 reviews|
The staff especially Toph he was brilliant and spoke perfect English! He made every effort to ensure we made the most out of our stay although he said he was leaving for another job which is a shame for the hotel he is a credit to them
The gym is ridiculously hot. The air con needs to be left on (doors and windows shut) to keep it cool
The staff was very nice and pleasant, they helped with everything especially Nin Toph with whom we had an opportunity for a discussion and he gave us a good tips of places to visit.
Asking specifically for a room with a bath tub the hotel offered us the Honeymoon Suite with a cool looking Jacuzzi as an upgrade deal. After dinner, already looking forward to our hot tub, we soon realized that it would not be up for the job, since neither water temperature nor flow were high enough (in the end it took 3 hours to fill it up with then lukewarm water). The soon requested help, was no help at all, since technically nothing could be solved. Very unhappy with the unusable hot tub, we complained again at the reception, only to find out now, that this in fact is a KNOWN and often complained issue with their hot tubs! Obviously we were quite upset with this deception. Last but not least, this bath was the main reason we chose this hotel. Also, the offer to downgrade our room to one with a regular size bath tub was no option since they couldn't heat up the water! With no management present at night, we would only let go for the moment since we got promised that we could talk to them the next day to get a proper excuse and compensation. A little later we even tried a proactive attempt in a workaround with water boilers. However, we soon got blocked by an unwilling and rude night shift. During check out the next day we expected a quick resolve. Instead, we had to ask persistently for an hour for the manager, while explaining our situation over and over again. Even more, the assistant (who claimed to be the manager, first!) seemed to be instructed to put the blame on us. It was ridiculous: we should have complained right away; we could have changed the room; we took an upgrade deal, so why even complain? With the manager finally present (didn't introduce himself!), we slowly got somewhere. He blamed it on miscommunication and was only willing to refund us half our room rate - we expected a full refund, of course! While walking out of the hotel, one of the staff came asking us, NOT to leave a review... -> without words!
Worse stay ever!! From a honeymoon it became a nightmare
Everything. They dont know what is customer services and treated us like dogs.
The hotel is new. Nice room & friendly staff. The GRO will visit restaurant during breakfast to check if you are satisfied with their service. Few minutes walk to the beach.
Didn't have much choices for breakfast. The location was at the end of the alley which block car to enter at evening so you need to walk about 5-60m. No problem for me but if you have kids or elderly, please note it.
Located in Nha Trang (Tran Phu Beach), An Vista Hotel is within a 10-minute drive of Tram Huong Tower and Vinpearl Cable Car. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
based on 411 reviews
Things to know
- Beach nearby
- Comfortable beds
- Wonderful housekeeping
Policies vary by room type and provider.
Reviews about An Vista Hotel
Most popular landmarks
- Phu Dong Water Park 156 m
- Louisiane Brewhouse 0.4 km
- Nha Trang Night Market 0.6 km
- Sailing Club Nha Trang 0.7 km
- Nha Trang Cathedral 1 km
- April 2 Square 1.4 km
|Nha Trang Cam Ranh||25.6 km|
|Tuy Hoa||92 km|