Hotel Italia Nessebar

We stayed in Italia Hotel for five nights, at the end of our two weeks travelling in Bulgaria. I say "we", meaning that altogether there were 6 of us, including 5.5 years and 1.9 yrs old kids (our grandsons). Thus, we booked two rooms at the Hotel Italia: one double and one triple. All in all, our stay there was satisfactory, however next time (if we ever return to the area) we will be looking for another place to stay at. Positive impressions related to our stay at Italia Hotel include the following: (A) Hotel staff cares about their customer's satisfaction: when I made mistake of not requesting baby crib in advance (upon reservation of the hotel rooms), this problem was taken care after the first night (however, with some initial reluctance); (B) Both Wi-Fi and A/C in the rooms worked good; (C) Circular beds were comfortable; (D) There were several nice restaurants in the vicinity (esp. we liked "Jambo", recommended to us by the hotel owner); (E) Hotel had an elevator, which came very handy, since our rooms were on the top floor.

(A) Be forewarned that you have to bring your own shampoo and shower gel, because none is provided by the hotel (that might be the standard for the 3 star hotels in Nessebar - don't know about it, however such shortage is definitely not the norm for other 3 star hotels in Bulgaria - we stayed at several such hotels during our trip through Bulgaria). (B) Bathroom's ventilation did not work in the double room that me and my wife were staying in. (C) There were neither shelves nor hangers in the bathroom. (D) Breakfast food is exposed to (and visited by) flies and even sparrows - not very hygienic... Plus, in a couple of cases we encountered mold (!) - on a piece of cake and on a prune. Scrambled eggs were invariably cold, orange(?) juice had a "synthetic" taste. Hotel owner might want to think about investing some money into the food plate covers and into standard "hot plate" equipment designed for keeping food warm. (E) Hotel is on a nondescript street of the "new Nessebar", thus no nice views from your balcony, and it takes some 15 mins of walk to either "north" or "south" [of Nessebar peninsula] beach. (F) In-room safe box in the triple room, where our daughter's family was staying, didn't work - probably because of the worn out batteries.