Wish Natal

Staff, breakfast and overall facilities.

Needs heated pool and a better gym. The machines at the gym are old and no free weights.

The pool, and poolside bar staff, are amazing. I spent 2 glorious days poolside and it was bliss. The breakfast was delicious and abundant with incredible views from the restaurant. The beach is also fabulous and the view of the dunes is impressive. It's a beautiful hotel that is clearly very popular with locals and families.

While the hotel itself is beautiful there were a few songs with my stay and a few areas where I'd suggest improvement. Most of the issues likely stemmed from the language barrier but I think that there are some simple solutions. Firstly, the pool bar restaurant is supposed to be open until 7pm but on both nights of my stay, this was not the case. The first night, the lights were off by 6.30 and on the second night i waited at the bar for 15 minutes with the hope someone would show up. Clear hours would be great. I also booked a massage at 5pm and was told to go to the 5th floor. I went and waited for 10 minutes (Brasil time). I went down to check and was told, oops, they meant the 6th floor. So I go up and knock on the door to discover a massage still in progress. The client was quickly ushered off the table and I was hurriedly put in her place. It was 5.20 by then. After 2 phone calls and a door knock distracted my masseuse, a second knock, at 6pm, signalled the end of my "1 hour" (read, 40 minute) massage. I was hurried out and quickly charged the full rate. It was far from a relaxing experience. Dejected from both of these experiences, I returned to my room to order room service....but what number to call? This information is nowhere to be found on any menu, pamphlet or phone. I tried calling the only number I could find and there was no answer. Please provide more clear information to your international customers. Another note...there is no ATM on site. You will need cash for massages and tours. There is also no store and nowhere to purchase snacks on site. Room snacks are not free (despite no signage indicating prices).

Spacious rooms with sea view, great pool area, location right at the beach

Gymnasium was not worth the name but I think it was only a temporary solution as there were some renovations going on.

Husband and I flew from USA and we were super happy

Seaview Hotel Staff

Too far out. The room and lunch food was not nice.