Best hotels in Nassau City (Nassau)
With a stay at Graycliff Hotel And Restaurant, you'll be centrally located in Nassau, steps from Heritage Museum of the Bahamas and Government House. Featured amenities include limo/town car service, dry cleaning/laundry services, and multilingual staff. Free valet parking is available onsite.
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Overall 8.4 Excellent
Based on 265 reviews
All reviews
- All reviews
Excellent
9.6
Pros: This was an exceptional hotel, with an incredible history oozing out of its pores. It is an expensive hotel, but the experience was worth it. The staff were amazing and the piano player on the night we stayed was outstanding. The swimming pool was the most luxurious and beautiful we've ever seen.
Excellent
9.6
Pros: wonderfully luxurious colonial house. Oozing with sophistication and class. Very friendly staff and lots of interesting things going on - cigar factory, chocolatier and a magnificant wine cellar that must not be missed!
Excellent
10.0
Pros: Friendly people and staff. A gentile atmosphere!
Okay
4.6
Pros: Swimming pool is really amazing
Okay
4.2
Good
7.1
Pros: We loved the salon and its unique atmosphere, the jazz singer at night, the personal attitude and attention of the manager/Owner. It felt like family! We loved the garden and the pool and the food was excellent. We understand that the hotel tries to give a lot of attention to the culture of the island with the cigar factory, the chocolate factory - both excellent products!
Good
7.9
Pros: The service was extraordinary with the impression given that almost no request was impossible. The decor and history was amazing. The winelist was impressive, and the cognateque even more so. The lounge was incredibly cozy and had great ambience. The cocktails were excellent, service extremely snappy, with 2-3 waiters for just 10-15 people, and the musician provided excellent piano and song. The pool area and gardens were beatiful and lush, with many little spots for chatting or enjoying a cocktail. The location was in the old part of Nassau, which is great if you value historic buildings and cities.
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Details
Reviews
Overall 8.4 Excellent
Based on 265 reviews
Location
10.0
Vibe
9.4
Bar
9.0
Pool
8.2
Food
7.7
Room
7.0
Service
5.2
9.6 Excellent
Pros: This was an exceptional hotel, with an incredible history oozing out of its pores. It is an expensive hotel, but the experience was worth it. The staff were amazing and the piano player on the night we stayed was outstanding. The swimming pool was the most luxurious and beautiful we've ever seen.
Cons: The dinner was somewhat underwhelming, not bad, just not in sync with the price paid, but the ambiance made up for this. I would like to have been wowed for the price, and we were not.
9.6 Excellent
Pros: wonderfully luxurious colonial house. Oozing with sophistication and class. Very friendly staff and lots of interesting things going on - cigar factory, chocolatier and a magnificant wine cellar that must not be missed!
Cons: The cigar factory part of the Graycliff were unable to provide tax refund forms for purchased tobacco (they should be able to provide this but claimed there was a computer problem - however it was suggested to us that this is always the case and the problem is not being resolved any time soon).
10.0 Excellent
Pros: Friendly people and staff. A gentile atmosphere!
Cons: No hurricane to get in the way!
4.6 Okay
Pros: Swimming pool is really amazing
Cons: Very old with bad maintenances furnitures
4.2 Okay
Pros:
Cons: Tatty and uncared for. Nothing worked!
7.1 Good
Pros: We loved the salon and its unique atmosphere, the jazz singer at night, the personal attitude and attention of the manager/Owner. It felt like family! We loved the garden and the pool and the food was excellent. We understand that the hotel tries to give a lot of attention to the culture of the island with the cigar factory, the chocolate factory - both excellent products!
Cons: Service was slow and the air conditioning very loud. As service was slow all over the Bahamas, we accepted initially, but were surprised when visiting Luciano's - Nassau's second best restaurant (after Graycliff's!!), where everything was sharp and quick (and very good too). The lighting should be improved to make the dining and bedrooms look brighter and more welcoming. A little paint makeover in the dining rooms could go miles.
7.9 Good
Pros: The service was extraordinary with the impression given that almost no request was impossible. The decor and history was amazing. The winelist was impressive, and the cognateque even more so. The lounge was incredibly cozy and had great ambience. The cocktails were excellent, service extremely snappy, with 2-3 waiters for just 10-15 people, and the musician provided excellent piano and song. The pool area and gardens were beatiful and lush, with many little spots for chatting or enjoying a cocktail. The location was in the old part of Nassau, which is great if you value historic buildings and cities.
Cons: The facilites were less luxurious than a modern hotel, owing to the age. However, the gardens and pool area were beautiful. The place seemed slightly abandoned as there were only few staying guests. (Many came and took advantage of lounge and restaurant, though). While breakfast was included, we were still billed for tax, so we ended up paying $10/day for the continental breakfast for two people. It seems a bit misleading. The continental was also "true" continental - some toast, croisant, jam, coffee/tea and juice. Nothing else.
With a stay at Graycliff Hotel And Restaurant, you'll be centrally located in Nassau, steps from Heritage Museum of the Bahamas and Government House. Featured amenities include limo/town car service, dry cleaning/laundry services, and multilingual staff. Free valet parking is available onsite.
This historical masterpiece is located in the heart of downtown Nassau, the Bahamas capital. Our hotel offers a taste of the island’s rich Colonial flair, paired with modern amenities that are ideal for the business or pleasure traveler. Our urban resort, which overlooks the picturesque views of the Nassau cruise port, offers a private powder sand beach and an outdoor freshwater pool surrounded by day beds and colorful cabanas. If you’re in the mood to do something daring, hop on one of our paddleboards and kayaks and get soaked into our culture. When the fun is done, get ready to have your taste buds tantalized by one of our two restaurants, or enjoy a coffee at our coffee shop.
Overall 7.9 Good
Based on 1,834 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.3
Good
6.7
Pros: The location!!
Excellent
10.0
Pros: Amazing staff, honestly the best experience I’ve had with staff at a hotel/resort would 100% recommend
Excellent
10.0
Pros: Staff was great, facility was clean. I would recommend this property too anyone visiting Nassau.
Mediocre
3.8
Pros: Only one receptionist were nice and friendly
Poor
1.0
Okay
5.0
Pros: The customer service was great
Poor
1.0
Okay
4.2
Pros: Nothing
Excellent
9.2
Pros: very good
Good
7.1
Pros: Size of hotel and pool area is nice. Smaller but very nice beach. Great restaurants close to hotel. A+ housekeeping staff, very welcoming and friendly, always greeting you in the hallways asking about your stay and wishing you a great day. Nice having a Starbucks on location.
Excellent
8.3
Pros: Personnel and locations . Just perfect
Details
Reviews
Overall 7.9 Good
Based on 1,834 reviews
Location
8.9
Breakfast
8.1
Service
7.5
Vibe
6.4
Room
5.7
WiFi
5.1
Comfort
4.8
Location
8.6
Pool
8.5
Breakfast
7.9
Service
7.3
Vibe
5.9
Comfort
5.2
Room
5.1
Value
4.3
Location
8.9
Service
7.2
Vibe
5.3
Room
4.6
8.3 Excellent
Pros:
Cons: We ordered a bottle of wine and they didn't open the bottle for us or bring a cork screw for us to open it. We called room service several times and waited over an hour until I went down myself to get the bottle opened at the bar. The fire alarm also kept on going off that 1st night. Other than that our stay was great.
6.7 Good
Pros: The location!!
Cons: The bed was terrible and uncomfortable, the pillows were old and the bathroom had water leaking from the shower and the basin.
10.0 Excellent
Pros: Amazing staff, honestly the best experience I’ve had with staff at a hotel/resort would 100% recommend
Cons:
10.0 Excellent
Pros: Staff was great, facility was clean. I would recommend this property too anyone visiting Nassau.
Cons:
3.8 Mediocre
Pros: Only one receptionist were nice and friendly
Cons: Over priced, the food in the pool was awful, the extra charged me money for drinks and food we had in the pool even when my partner paid it at the checkout (and I had to call them several times and even go there again for them to cancel the transaction) the charged me twice the breakfast and also there’s a construction just beside so the view is terrible and noisy from the beach... You will be better paying 30$ more and you will get a pretty nice room in the Atlantis! DON’T GET FOOLED INTO NICE PICTURES because it’s a trap!
1.0 Poor
Pros:
Cons: Everything
5.0 Okay
Pros: The customer service was great
Cons: Dirty rooms, safe did not work, refrigerator smelled bad and did not work. We told the check desk and nothing was done, no follow up
1.0 Poor
Pros:
Cons: The room was horrible, window was up high so could not even see out of it. Hallways were noisy all night long and cleaning carts started very early. Uncomfortable on every level and overpriced!
4.2 Okay
Pros: Nothing
Cons: $500usd went missing from my room. Security lied to the police. Another security officer blamed my friend and brushed it under the carpet didn’t even notify anyone about the issue. No cctv anywhere. Highly convenient if you ask me. Staff were not helpful. Did not listen to my case and tried to strategically make me write a statement in which would clear them. AVOID AT ALL COSTS. Room still had rubbish from previous guests Breakfast is $30 and underwhelming (not worth it)
9.2 Excellent
Pros: very good
Cons: to many upcharges almost $300 extras on a 2 night stay
7.1 Good
Pros: Size of hotel and pool area is nice. Smaller but very nice beach. Great restaurants close to hotel. A+ housekeeping staff, very welcoming and friendly, always greeting you in the hallways asking about your stay and wishing you a great day. Nice having a Starbucks on location.
Cons: Hotel & Rooms are outdated and could use a renovation. Some of the Waitress staff at the on-site restaurant needs to learn how to properly greet and be friendly with their guests. . We witnessed one guest being yelled at for trying to get water for her toddler at the waitress station. But they were waiting so long, the women was not getting the service she needed, and went to get it herself. Waitress was very rude and could of very nicely said let me help you. But continued to just tell her she cannot do that and made an unnecessary scene. Water and coffee at on-site restaurant tastes like chemicals, so I got my coffee at Starbucks each morning.
8.3 Excellent
Pros: Personnel and locations . Just perfect
Cons: The hotel needs an emergency refurbishment. We had an executive suite and everything looked old and bad used. Furthermore, the officer of the breakfast lounge gave us a false answer about the possibility of free breakfast so we paid every day our coffees and snacks in the Starbucks cafe inside the hotel. In general , i think that after a basic renovation the hotel will be the best in town.
This historical masterpiece is located in the heart of downtown Nassau, the Bahamas capital. Our hotel offers a taste of the island’s rich Colonial flair, paired with modern amenities that are ideal for the business or pleasure traveler. Our urban resort, which overlooks the picturesque views of the Nassau cruise port, offers a private powder sand beach and an outdoor freshwater pool surrounded by day beds and colorful cabanas. If you’re in the mood to do something daring, hop on one of our paddleboards and kayaks and get soaked into our culture. When the fun is done, get ready to have your taste buds tantalized by one of our two restaurants, or enjoy a coffee at our coffee shop.
With a stay at Towne Hotel in Nassau (Downtown Nassau), you'll be a 3-minute walk from Straw Market and 14 minutes by foot from Fort Fincastle.
Overall 7.2 Good
Based on 958 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
Mediocre
2.5
Mediocre
2.9
Pros: Stick the parrot
Mediocre
2.0
Okay
5.4
Pros: It was difficult ordering something not on the buffet. The buffet was fine.
Poor
1.0
Pros: It had wifi access
Good
7.5
Pros: Intimate and well located. Nicely decorated.
Okay
4.6
Pros: Location was okay (downtown Nassau)
Good
6.7
Pros: Crean bedroom. The hotel is near by the downtown.
Okay
4.6
Pros: No
Okay
4.2
Pros: Max the bird and sweet old man at the bar. The Grilled chicken sandwich
Excellent
8.0
Pros: I always stay here when in Nassau. Best peace of mind and value for money you will find in Nassau anyhow. Right in town center close to everything, secure. You can get cheaper in down town but it s not worth it. Breakfast is very average.
Good
6.7
Pros: We were there for four days and had the same breakfast every morning with absolutely no change-very boring!!! No microwave or place to warm or heat anything. No elevator and the steps were very steep for us. We are senior citizens. The towels were never changed-just refolded to show the cleaner side. The bed was very comfortable and sleeping was good. Temperature control was great. Poor internet signals-on and off. No access to coffee except during breakfast-no vending machines. For the money spent there could have been better amenities. Good location to downtown.
Details
Reviews
Overall 7.2 Good
Based on 958 reviews
Location
9.4
Value
7.9
Service
7.6
Amenities
5.4
Room
4.5
WiFi
4.2
Comfort
3.9
Breakfast
3.5
Location
9.6
Service
7.0
Amenities
5.4
Room
3.9
Breakfast
3.1
Location
9.5
Service
7.9
Room
3.9
Breakfast
2.9
Service
7.4
Room
4.0
Breakfast
3.8
2.5 Mediocre
Pros:
Cons: The worst place I have stayed
2.9 Mediocre
Pros: Stick the parrot
Cons: The bar next door played loud music until 3am The lady at the desk was extremely rude The shower was not working and there was no hot water
2.0 Mediocre
Pros:
Cons: Although the room was booked with an accepted credit card, they demanded cash when the traveler tried to check in, and refused to allow him to stay. They refused to utilize the credit card they accepted by phone for room payment, refused a different credit card he had with him, and because he was unable to pay cash he was turned away with no where to stay, in a strange and dangerous city, alone. Terrible experience.
5.4 Okay
Pros: It was difficult ordering something not on the buffet. The buffet was fine.
Cons: Bathroom was bigger,
1.0 Poor
Pros: It had wifi access
Cons: It was a stay from hell
7.5 Good
Pros: Intimate and well located. Nicely decorated.
Cons: Some staff are not very friendly. Rooms are a bit old. Breakfast very basic. Quite expensive for the value.
4.6 Okay
Pros: Location was okay (downtown Nassau)
Cons: TV remote didn’t work, shower didn’t drain, Air conditioning did not cool room enough, hotel parrot squawked all night, hotel was a 1* hotel for a 3 * price. I should have paid slightly more and stayed at the courtyard Marriott.
6.7 Good
Pros: Crean bedroom. The hotel is near by the downtown.
Cons: When i arrived, the frontdesk hadnot been noticed of my booking reservation, and it was not polite to help me. The guy who is in the frontdesk didnot know how to use the credit card pos, so i was worried of double charges. The wifi isnot so good.
4.6 Okay
Pros: No
Cons: Everything
4.2 Okay
Pros: Max the bird and sweet old man at the bar. The Grilled chicken sandwich
Cons: There was a rat by the pool with kids playing had to change room 3 times just dirty and nothing like photos was completely unhappy with stay .Owners wife treats staff like s***
8.0 Excellent
Pros: I always stay here when in Nassau. Best peace of mind and value for money you will find in Nassau anyhow. Right in town center close to everything, secure. You can get cheaper in down town but it s not worth it. Breakfast is very average.
Cons: Breakfast could be a lot better.
6.7 Good
Pros: We were there for four days and had the same breakfast every morning with absolutely no change-very boring!!! No microwave or place to warm or heat anything. No elevator and the steps were very steep for us. We are senior citizens. The towels were never changed-just refolded to show the cleaner side. The bed was very comfortable and sleeping was good. Temperature control was great. Poor internet signals-on and off. No access to coffee except during breakfast-no vending machines. For the money spent there could have been better amenities. Good location to downtown.
Cons:
With a stay at Towne Hotel in Nassau (Downtown Nassau), you'll be a 3-minute walk from Straw Market and 14 minutes by foot from Fort Fincastle.
Overall 6.0 Good
Based on 286 reviews
All reviews
- All reviews
Good
6.3
Pros: Location was great close to everything. Great staff.
Mediocre
3.3
Pros: Hotel need to think before sailing the room
Excellent
9.0
Pros: The location everything is right there in town walking distance
Mediocre
3.8
Good
7.1
Pros: Bed comfy.
Good
7.5
Pros: location was perfect.. staff from house keeping was helpfull
Good
7.0
Pros: It was alright
Mediocre
3.8
Pros: I did not like anything about my room :(
Okay
5.4
Pros: Close distance to downtown
Poor
1.0
Pros: Working a/c
Good
7.5
Pros: Comfortable and clen room
Good
7.0
Pros: The price was right therefore I wasn't expecting much. The location is perfect. Close to the dock where you can catch a ferry to Paradise Island.
Details
Reviews
Overall 6.0 Good
Based on 286 reviews
Location
8.6
Service
6.9
WiFi
6.9
Beach
6.7
Room
2.1
Comfort
1.7
Cleanliness
1.5
Amenities
0.7
Vibe
0.5
6.3 Good
Pros: Location was great close to everything. Great staff.
Cons: Constant power outages no backup generator. Heat in the rooms during the said periods. No refund and no reduction in cost no apologies nothing.
3.3 Mediocre
Pros: Hotel need to think before sailing the room
Cons:
9.0 Excellent
Pros: The location everything is right there in town walking distance
Cons: The hotel really needs to invest in a generator
3.8 Mediocre
Pros:
Cons: The hotel needs to be seriously upgraded. Especially the bathroom!!!
7.1 Good
Pros: Bed comfy.
Cons: Very old,needs attention.
7.5 Good
Pros: location was perfect.. staff from house keeping was helpfull
Cons: house keeping
7.0 Good
Pros: It was alright
Cons: No wifi for bedroom
3.8 Mediocre
Pros: I did not like anything about my room :(
Cons: The bed sheets were not changed after I slept on them Thursday night I found a cockroach in the room, toilet was not working properly
5.4 Okay
Pros: Close distance to downtown
Cons: The elevator did not work and I had to tow 4 heavy travel bags up the stairs all by myself since no bell boy was on duty at 5 pm Sunday. That’s shameful. They told me elevator has been broken for months now. Unacceptable because they get good support !
1.0 Poor
Pros: Working a/c
Cons: I knew this was a low quality hotel, but come on. At around $----/night I still expect certain things, like no holes in the walls or ceiling, or a floor that's clean enough to walk on barefoot. This hotel is the grossest place I have ever stayed.
7.5 Good
Pros: Comfortable and clen room
Cons: Room was clean.Huge tv, friendly and helpful staff.
7.0 Good
Pros: The price was right therefore I wasn't expecting much. The location is perfect. Close to the dock where you can catch a ferry to Paradise Island.
Cons: I've stayed at this hotel before and this was the first time the WiFi was not functioning. I had to go to Dunkin Donuts to get WiFi.
Where to stay in Nassau City (Nassau)?
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