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The Hayes Street Hotel
3 stars

The Hayes Street Hotel

1909 Hayes Street, Nashville, TN 37203, United States
Nashville, TN
See location+1 615 320 0110
From
$144
Cheapest

rate per night

7.8
Good
based on 2115 reviews
2,115 reviews
Room type
Provider
Nightly total
Standard Room
King room
Queen room

Photos of The Hayes Street Hotel

Overview

Rating
From vibrant spaces and quirky design touches to self-service programs and keyed-in local partnerships, the new Hayes Street Hotel provides an engaging home-base in Nashville for travelers that appreciate a dash of Southern spirit. An independent property that offers a fresh take on the city, and encourages guests to explore a new location through a local's lens, The Hayes Street Hotel provides all the needed creature comforts, along with a modern, spirited style of hospitality.
Rating
7.8
Good
Based on 2,115 verified guest reviews

Latest deals for The Hayes Street Hotel

Thu 27/3
Fri 28/3
King room
1 king bed
bed type unknown
bed type unknown
Queen room
2 queen beds
2 queen beds
2 queen beds
Standard Room
bed type unknown
bed type unknown
bed type unknown
Double room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at The Hayes Street Hotel

  • Fitness centre
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • No smoking
  • Lowered sink
  • Toilet with grab rails
  • Designated smoking area

Bathroom

  • Raised toilet
  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Snack bar
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Safety deposit box
  • 24-hour front desk

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

General

  • Seating area
  • Hardwood or parquet floors
  • Telephone
  • Storage available

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping

Family friendly

  • Complimentary breakfast

Fitness

  • Fitness centre

Reviews of The Hayes Street Hotel

7.8
Good
2115 verified ratings
Wonderful
822
Very good
464
Good
361
Okay
147
Fair
126
Mediocre
71
Poor
124

Summary of reviews

Guests say
Overall, guests had significant complaints regarding cleanliness and service at the hotel, with many noting issues such as dirty rooms, staff unhelpfulness, and lack of attentive service. However, the location was frequently praised, being close to downtown attractions and easy to access. Guests enjoyed the spacious rooms and the welcoming atmosphere created by the staff. Some reviews highlighted a lack of amenities and the value for price as concerns, indicating that the quality did not match expectations.
AI-generated from customer reviews
Location9 out of 10
Room Size8.5 out of 10
Atmosphere8 out of 10
Value for Price2 out of 10
Service0.5 out of 10
Cleanliness0 out of 10
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Score by provider

All reviews

4.2
Mediocre
Anonymous, Oct 2015
Pros (+) Not much.
Cons (-) That my 2 and 1/2 year old found a Qtip within 2 minutes of entering our room. We were there 4 nights and although someone made our beds, nobody every cleaned. They checked on us once to see if we needed more towels and overall the staff was not very helpful or attentive. It was not worth the money we spent to stay there.
5.1
Fair
Anonymous, Aug 2015
Pros (+) Location and lower cost than the rest of the downtown Nashville hotels
Cons (-) Room service menu stated it would go until 1am, we ordered and they called back and stated that they couldn't deliver to hotel because it only went until 11pm. No shuttle, called for a cab and cab never showed up. Rooms need updating.
8.5
Very good
Anonymous, May 2015
Pros (+) Similar to a basic chain like Holiday Inn. Staff is very nice, location is about a mile from Broadway and is a $5 Uber ride. Restaurants around the hotel are within walking distance. Breakfast is limited to muffins, fruit, and drinks, no hot food like eggs. Overall a safe, clean, hotel in a good location.

Location

1909 Hayes Street, Nashville, TN 37203

What's nearby

  • Parthenon1.3 km
  • Frist Art Museum1.5 km
  • Tennessee State Capitol2 km
  • Belmont Mansion2 km
  • Downtown Presbyterian Church2.1 km
  • Ryman Auditorium2.1 km
  • Country Music Hall of Fame and Museum2.1 km
  • Musicians Hall of Fame and Museum2.2 km
  • Hatch Show Print2.2 km
  • Adventure Science Center2.2 km
  • Schermerhorn Symphony Center2.2 km
  • George Jones Museum2.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Hayes Street Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Hayes Street Hotel

  • Why should I stay at The Hayes Street Hotel?

    Ideally located in the center of the city, you’ll be within walking distance of all the major attractions that Nashville has to offer. Just a few blocks away from both Centennial Park (20m) and the iconic Broadway strip (5m), lively action awaits you on every corner. The independent boutique is far removed from any hotel chain, providing an authentic connection to the city and its people. Holding on to a healthy dose of historic charm, the relaxed veranda and rotary style phones remind you of yesteryear.

  • What is the best room at The Hayes Street Hotel?

    Book a King Suite and stretch out in style. The expansive 460 sq ft accommodations feature a king size bed and large pull out sofa, providing a comfortable living space for up to 4 people. Sleek bathroom finishes and complimentary amenities provide a sophisticated feel. Available from approximately $239 per night, you’re sure to have an unforgettable trip.

  • What accommodation bundles does The Hayes Street Hotel offer?

    A romance package is available for lovers looking to celebrate an anniversary or honeymoon. Starting from $219 per night, accommodation is provided with chocolate covered strawberries, champagne and a late check-out of 1:00 pm. If you are in town to celebrate a bachelorette party, choose the bundle that includes a signature cocktail, complimentary parking and a hangover kit. Available from approximately $214 per night, undercover parking can be included in the cost of your reservation.

  • What pet amenities are provided at The Hayes Street Hotel?

    For guests traveling with a furry friend, there is a grassy relief area and waste station to use. If your partner in crime is well behaved, treats are available from reception. Up to two pets are allowed per room, with individual weights no more than 50 lb. There is the option to spoil your pup with a VIP package that includes a baked cake.

  • How can I get to The Hayes Street Hotel from the airport?

    Situated about a 15m drive from Nashville International Airport, taking an Uber is quick and effective. Expect to pay a fare of approximately $25 to reach the hotel. If you would prefer not to use Uber, a taxi will cost roughly $27. Alternatively, you can take the #18 bus to 8th Ave S & Broadway Ave where you will need to change to the #3 bus heading west. This will take you to within a 3m walk of the hotel, taking about 50m and costing approximately $3.25.

  • What attractions are close to The Hayes Street Hotel?

    Take a journey into the world of the future by visiting The Rabbit Hole VR (3m walk). Rejuvenate while on vacation by visiting the Nashville Massage Center (3m); get a taste of country music history at RCA Studio B (12m); or catch a live show at Winners Bar and Grill (6m).

  • What family-friendly services are available at The Hayes Street Hotel?

    Committed to creating a welcoming environment for families, children under the age of 17 stay for free. Infant cribs and cots can be supplied to rooms upon request. (Prices checked 27/06/19).

  • Where is The Hayes Street Hotel located?

    The Hayes Street Hotel is located at 1909 Hayes Street in Midtown / West End / Music Row, 2 km from the centre of Nashville. Parthenon is the closest landmark to The Hayes Street Hotel.

  • When is check-in time and check-out time at The Hayes Street Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at The Hayes Street Hotel.

  • Does The Hayes Street Hotel offer free Wi-Fi?

    Yes, The Hayes Street Hotel offers free Wi-Fi.

  • How far is The Hayes Street Hotel from the airport?

    The Hayes Street Hotel is 10.7 km from Nashville Intl.

  • How does KAYAK find such great The Hayes Street Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Hayes Street Hotel in Nashville and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Hayes Street Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Hayes Street Hotel.

See more FAQs

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Good to know

Value for money

7.9

Distance to city centre

2.0 km

Nearest airport

Nashville Intl

Distance to airport

11.0 km