Construction going on, that's ok. Noisy parking lot 4AM, right next to a Denny's. Not the greatest location.
Very loud and overpriced
We were given a room on the bottom floor right outside the pool and hot tub area. The walls felt like they were paper thin, as we could hear every single noise from outside, as well as the rooms above us. This woke us up several times during the night, and staff were slow to respond. Overall it seemed very overpriced despite the location. Next time, we would be willing to spend a bit more money for more quality and a more comfortable stay.
Location, comfort and cleanliness
Nothing. Everything was just fine
Not really a "Plus" experience
Clean room and bathroom
Front desk lady was a little rude. The furnishings, bathroom space, shower head were average in quality. I have stayed in a Best Western Plus before in Carmel, and it was a really great experience, furnishings were modern, bathroom was impressive. This one in Napa however, is not the "Plus" experience. It's essentially the same quality as a normal Best Western but at "Plus" prices. Also, the view out of our hotel was a wooden fence. We did have a patio, so we could sit outside and stare at the wooden fence. They offered "free" upgrades you could choose via text... but none of them were actually available. If no options are actually available, why offer them? Very strange, would probably not stay again.
Didn't care for the very high price.
Way too expensive for a Best Western
Staff is excellent.... Friendly and helpful
After a long day of wine tastings, guests are whisked into relaxation mode, compliments of this luxury Napa hotel. This Napa hotel is a consistent Best Western Award Winner for outstanding quality, design and customer service. Guests enjoy HDTV's, Complimentary WIFI and the use of the laundry facility. Napa Valley is known as a mecca for peaceful getaways, and guests in this hotel are treated to a clean, comfortable getaway close to many highly rated wineries. Enjoy the exceptional service and quality at our Napa lodging. A great value at a great location is a must, especially for guests who plan to tour the multitude of local wineries. The famous vineyards are nearby, but the benefits our guests get also include a close proximity to downtown Napa, Napa Valley Expo, Oxbow Public Market, Napa Valley Wine Train, Uptown Theatre and the Napa City Winery. World-famous restaurants are in the neighborhood, and guests who really want to get away from it all can enjoy hot air ballooning over the valley. Of course, staying in is another favorite option. Our Napa hotel's workout room features high-quality gym equipment so you can keep up with your fitness regimen. Business travelers especially enjoy the great location of our Napa hotel. There's construction going on in the region, and we regularly welcome contractors. Medical professionals, wine experts and hospitality pros call this their home away from home and have full use of our business center. Whether you're in wine country for a getaway or on business, you deserve a little spoiling. Relax with high quality linens and enjoy the peace and quiet of your well-appointed room. This Napa hotel is family-friendly, and there are plenty of local attractions for everyone. Our helpful staff is happy to provide recommendations and help you plan the perfect vacation. It's time for your exquisite culinary and wine adventure!
Based on 889 reviews
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