Good to know
|Distance to city centre||8.3 km|
|Nearest airport||Nairobi Jomo Kenyatta Intl|
|Distance to airport||12.4 km|
Time of year
Show reviews that mention
Receptionist were good and helpful
Mosquito net smell pee, shower mat dirty, water pressure is low on 3rd floor, mix up of food order,
Email was very erratic. Lack of electricity plugs (not so easy to work in the room).
Friendliness of staff, cleanliness
The room offered on the booking.com page, which we had booked did not at all come up to what we found: no seating area, no coffee maker, no safe, no refrigerator, no mini bar and so on. After complaining we received a refrigerator and a water cooker with 2 tea bags. A functioning safe could not be given to us.
The hotel was not far from where the meeting was held, and also the staff were quite nice. The arragement for transportation with the hotel was quite easy to make and also the staff were quite cooperative with us.
The bath were quite old fashion and there were smell of sewerage in the room that created some discomfort. . However the room was cleaned on a daily basis.
The room was clean and the staff friendly especially Bonnie, Judy and Amina.
The only issue was that my heater in the bathroom was not ideal. The hot water was not that hot (it was warm only). and since it's cold around this time in Kenya. I really wish that my bath water was atleast hot.
A stay at Sunstar Hotel places you in the heart of Nairobi, within a 10-minute drive of Karura Forest and Thika Road Mall. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
based on 605 reviews
Things to know
- Friendly atmosphere
- Great reception
- Good meeting & event facilities
- Accessible parking
Policies vary by room type and provider.
FAQs when booking at Sunstar Hotel
Where is Sunstar Hotel located?
Sunstar Hotel is located at Thika Superhighway, Exit 7, 8.3 km from the centre of Nairobi. Moi International Sports Centre is the closest landmark to Sunstar Hotel.
When is check-in time and check-out time at Sunstar Hotel?
Check-in time is 12:00 and check-out time is 10:00 at Sunstar Hotel.
Does Sunstar Hotel offer free Wi-Fi?
Yes, Sunstar Hotel offers free Wi-Fi.
Does Sunstar Hotel offer free parking?
No, Sunstar Hotel does not offer free parking.
Does Sunstar Hotel offer free airport shuttle service?
No, Sunstar Hotel does not offer free airport shuttle service.
How far is Sunstar Hotel from the airport?
Sunstar Hotel is 11.3 km from Nairobi Wilson. Sunstar Hotel is 12.4 km from Nairobi Jomo Kenyatta Intl.
Can you bring pets to Sunstar Hotel?
No, pets are not allowed at Sunstar Hotel.
Does Sunstar Hotel have a pool?
No, Sunstar Hotel does not have a pool on-site.
Reviews about Sunstar Hotel
Most popular landmarks
- Moi International Sports Centre 2.7 km
- Nairobi City Stadium 7.2 km
- National Archives 7.2 km
- Nairobi National Museum 7.3 km
- Jeevanjee Gardens 7.5 km
- City Market 7.6 km
|Nairobi Wilson||11.3 km|
|Nairobi Jomo Kenyatta Intl||12.4 km|