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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
What are the unique offerings of Heri Heights Serviced Apartments?
Heri Heights Serviced Apartments offers a serene and secure location in the heart of the city, with spacious rooms, a beautiful garden next to the Arboretum, a sparkling outdoor pool, and a restaurant with good food. The staff is extremely professional and helpful, making it a home away from home.
What practical information should I know about the hotel's location and amenities?
The hotel is within walking distance to the Nairobi Arboretum, surrounded by trees, and offers a pool and playground for children. However, some guests have mentioned that the rooms need to be updated and the kitchen lacks cooking supplies. Additionally, the hotel is situated in beautiful tropical surroundings, but some rooms may have peeling walls.
What can I expect from the hotel's customer service and cleanliness?
Guests can expect very friendly and helpful staff, with housekeeping regularly cleaning the apartments. However, some guests have mentioned that the apartment allocated to them wasn't clean, and there were instances of slow service and unclean facilities.
When is the best time to visit Heri Heights Serviced Apartments?
The high season at Heri Heights Serviced Apartments is in February, while the low season is in April. Visitors can enjoy the beautiful grounds, good food, and friendly staff, but should be aware that the hotel may be past its prime due to lack of proper maintenance.
What practical information should I know about the hotel's amenities and services?
The hotel offers a variety of amenities and services, including a fitness center, laundry facilities, a business center, room service, and a restaurant with special diet menus available. However, some guests have mentioned that the kitchen seriously lacks cooking supplies, and the apartment could be better maintained.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden or pool comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in April, which is the low season, as mentioned by the hotel's policies.
Explore Nearby Attractions
The hotel is conveniently located near several attractions such as Nairobi National Museum, Arboretum, and Kenya National Theatre, all within a short distance.
Request Room Maintenance
Some guests noted that the rooms need a bit of revamping. If you encounter any issues with the room, don't hesitate to request maintenance or a room change.
Check for Kitchen Amenities
If you plan to use the kitchen, ensure that it is well-equipped, as some guests found the kitchen lacking in cooking supplies.
Inquire About Room Cleaning
A few guests experienced issues with room cleaning and Wi-Fi. It's advisable to inquire about the frequency of room cleaning and the Wi-Fi signal upon check-in.
Enjoy the Serene Location
Guests appreciated the serene and secure location of the hotel, especially being tucked away from the city's hustle and bustle.
Take Advantage of the On-site Facilities
The hotel offers a fitness center, outdoor pool, and a playground for children, providing ample opportunities for relaxation and recreation during your stay.
Consider Room Selection for Privacy
Some guests mentioned issues with privacy due to the lack of blinds in the kitchen window. Consider this when selecting your room to ensure privacy.
Communicate Any Concerns
If you encounter any issues during your stay, don't hesitate to communicate with the staff. Many guests praised the friendly and helpful nature of the hotel staff.
Check-in/Check-out | Check in anytime after 12:00, check out anytime before 10:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Heri Heights Serviced Apartments is located at , 2.3 km from the centre of Nairobi. Nairobi National Museum is the closest landmark to Heri Heights Serviced Apartments.
Check-in time is 12:00 and check-out time is 10:00 at Heri Heights Serviced Apartments.
Yes, Heri Heights Serviced Apartments offers free Wi-Fi.
Yes, Heri Heights Serviced Apartments offers free parking.
Heri Heights Serviced Apartments is 5.2 km from Nairobi Wilson. Heri Heights Serviced Apartments is 13.8 km from Nairobi Jomo Kenyatta Intl.
Yes, Heri Heights Serviced Apartments has a pool on-site.
KAYAK scours the web for all room deals available at Heri Heights Serviced Apartments in Nairobi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Heri Heights Serviced Apartments and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Heri Heights Serviced Apartments.
Value for money | 8.1 |
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Distance to city centre | 2.3 km |
Nearest airport | Nairobi Wilson |
Distance to airport | 5.1 km |