NO SOUTHERN HOSPITALITY HERE!
Good location on boardwalk. Close to everything.
Check in clerk was very slow. When I complained to a manager, It was blamed on the computer. I asked why there was only 2 clerks when I saw at least 6 “workers” standing around doing nothing. When it was my turn, she screamed NEXT! She handed me a folder ; never looked me in the eye and didn’t explain anything to me. She didnt even tell me my room number. No welcome or thank you’s, just get lost. The first night I came to the front desk looking for something I could drink from a vending machine. I went to 3 different floors and the other building and all the machines were sold out. They didn’t even have any bottled water at the front desk. They expect you to wear a plastic wrist band for security, but really an excuse to treat you crappier than the time share “owners”. Oh and hotel parking was across the street and a block away. The first night we got drenched in the rain. The lot next to the building is for “owners”. Horrible service. They kept trying to get you to go to their time share meeting. NO THANK YOU!
close to the ocean, pools, beach access, in room dining.
Only Timeshare owners could park at the hotel, everyone else has to park of site and walk. $15 resort fee
Loved that we had ocean view and walked directly into the beach. Staff was friendly and helpful. Located near boardwalk and all the fun of myrtle beach.
Easy accessibility to the beach.Everything we wanted to do was within 15minutes from resort.Great vacation!
Just a few issues.
It was clean and a nice facility for the money I paid. Overall a nice place and good location.
I didn't like that for wifi for 7 days I had to pay 40 dollars and I could only use it one device at a time. That is ridiculous!! Also the walls were kind of this so I could constantly hear my neighbors. The outlets in the room were crappy so none of my devices would stay plugged in and sometimes they didn't work.
I liked the location and amenities at Westgate. The onsite restaurant/sports bar was great also. The location is right across from the amusement park on the beach. There is also a water park next to it also. Our room was nice and the staff was friendly.
The only thing I noticed that could be improved was having a laundry facility in each building instead of one. Being on the beach does lead to dirty clothes and there is only one building that you can wash. Not a big deal but room for improvement. Most Westgste properties have washer and dryers in the rooms. I think this would be a decent compromise.
Clean rooms, great food!! They busy and still had alsome Customer service! Friendly atmosphere!!!
Great place to stay ocean front views are gorgeous
Filthy curtains. Room smells horrible. Carpets Fil
On the beach
The entire hotel was Filthy and smelled horrible
We did not feel welcome at all!! Everythimg we ask for was only for "owners" ( parking, umbrela and beach chairs, lobby) staff were more interesting in selling time share vacation than make a guess feel confortable.
I enjoyed jerry he made the trip for what it was lacking worth while
Hotel food and drinks were terrible, needs better menu especially if you want men with families to stay or married couples with no children who enjoy food and drink
Loved being at the beach! The room was clean and had a great view. The rooms with a jacuzzi were fantastic!! (This is in the new/nice building).
I didn't like the fact that they have 2 completely different buildings and your parking area depends on the building you are staying in. One building is really nice and has the parking near you, but the other building is not very nice with parking across the street. I think you need to know this when you are booking a room.
With a stay at Westgate Myrtle Beach Oceanfront Resort in Myrtle Beach, you'll be on the beach, within a 15-minute drive of Broadway at the Beach and Family Kingdom Amusement Park. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Myrtle Beach? This resort has facilities measuring 5000 square feet (465 square meters), including a conference center. Free self parking is available onsite.
Based on 2,950 reviews
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