Dirty, rude, run down, lack of amenities
Staff was excellent!
The mattress on my bed was extremely caved-in in the middle of the bed. Obviously, t was not comfortable. We were told we could not change rooms, because the hotel was full. However, we were there Thursday through Sunday. The hotel was not at maximum capacity. I was attending a convention that had less than half of the expected attendees, and we were at the hotel all day and all night, the hotel was not full. Even the parking garage was not even close to be full.
William at check-in was great to work with. This was a quick family trip and the room was great( bed was very comfortable).
Paying to park
Sometimes busuness works
Were a family just passing through to our next stop. Hotel was clean and located halfway brtween broadway and boardwalk so everything was a short drive away if needed also if youre there for business at the convention center its right there
It is competing with other local resorts for beach location or water slides so itll always lose if youre looking for more fun in the sun.
The bed was very uncomfortable. The carpet had some stains.
Not actually ocean view room even though booked such, very rude staff.
Clean and comfortable
Housekeeping staff was very nice and helpful, room was extremely clean, no musty smells that hotel rooms sometimes have. Beds and pillows super comfy.
The room did not have shampoo and only 3 towels. Front desk had lack luster service when we checked in.
Our stay at the Sheraton was perfect. Although we booked on July 3, the rate via Kayak was affordable and cost us 197 compared to the 279 booking through Sheraton would've cost. The hotel is in close proximity to the oceanfront, restaurants, and Broadway at the Beach. So close in fact we were able to walk to the oceanfront and enjoy July 4th on the beach! The hotel staff were prompt, courteous, and accommodating. The room was clean and had an oceanview. It was great!
Well, Kayak is a third party, so you will need to secure payment and ensure the hotel has your reservation via Kayak's Customer Service Department. But they were accommodated and got us all squared away. I would definitely book through Kayak again.
The hotel was close to the beach without being in the middle of ocean blvd and all its crowds and traffic.
The parking was inconvenient. You had to pay to park, and the garage was not directly connected to the hotel. You had to take the elevator down to the pedestrian walk way and walk around the hotel with all your luggage. It would have been nice to bring bags in during the check in process and then park after, but parking in front of the building was extremely limited. Although the room was nice and clean with a great view, I wouldn't say it was worth the price.
Great for the money
It was very fancy with very reasonable prices.
It was very crowded.
Toilet leaked on the floor all night. Had to use lobby bathroom
Welcome to the Sheraton Myrtle Beach Convention Center Hotel, Myrtle Beach's premier hotel. Our convenient location gives you easy access to the best the area has to offer - we're just two blocks from the ocean and four blocks from Broadway at the Beach, Myrtle Beach’s largest entertainment complex. Plus, we're only 10 minutes from Myrtle Beach Airport and we're conveniently attached to the Myrtle Beach Convention Center, offering a combined total of 200,000 square feet of conference space. Situated in Myrtle Beach's central business district, we are within steps of all Myrtle Beach has to offer. Sunbathe, stroll, swim, or fish on the wide beaches of the Atlantic Ocean. Or enjoy unique shopping, casual dining, a variety of attractions, and exciting nightlife at Broadway at the Beach. Coastal Grande Mall, one of South Carolina's newest and largest shopping complexes, is just 10 minutes away. Myrtle Beach's finest golf courses are within a 10-minute drive as well. After an exciting day of activity, relax in our first-class hotel where friendly service and a contemporary design await you. Enjoy dinner in Vidalia's Restaurant or an afternoon cocktail at M-Bar, offering complimentary wireless High Speed Internet Access. Find total comfort in our 400 spacious guest rooms. Stay connected to those at home or at work using the High Speed Internet Access. The best of Myrtle Beach is just outside your door at Sheraton Myrtle Beach Convention Center Hotel.
Based on 1,591 reviews
Value for money
Policies vary by room type and provider.
Enter the email associated with your account in the field below and we'll email you a link to reset your password.
Please check your email for a link to reset your password.