Hotel and service
The hotel was nice. Staff kind . Room was clean.
I am extremely disappointed with kayak. Once I made my reservation the hotel didn't get it. When I called to ask about it I was on hold for over 25 minutes while you all attempted to contact the hotel and get it. Having to sit there for almost a half hour is ridiculous.
Dirty, rude, run down, lack of amenities
Staff was excellent!
The mattress on my bed was extremely caved-in in the middle of the bed. Obviously, t was not comfortable. We were told we could not change rooms, because the hotel was full. However, we were there Thursday through Sunday. The hotel was not at maximum capacity. I was attending a convention that had less than half of the expected attendees, and we were at the hotel all day and all night, the hotel was not full. Even the parking garage was not even close to be full.
William at check-in was great to work with. This was a quick family trip and the room was great( bed was very comfortable).
Paying to park
Sometimes busuness works
Were a family just passing through to our next stop. Hotel was clean and located halfway brtween broadway and boardwalk so everything was a short drive away if needed also if youre there for business at the convention center its right there
It is competing with other local resorts for beach location or water slides so itll always lose if youre looking for more fun in the sun.
The bed was very uncomfortable. The carpet had some stains.
Not actually ocean view room even though booked such, very rude staff.
Clean and comfortable
Housekeeping staff was very nice and helpful, room was extremely clean, no musty smells that hotel rooms sometimes have. Beds and pillows super comfy.
The room did not have shampoo and only 3 towels. Front desk had lack luster service when we checked in.
Our stay at the Sheraton was perfect. Although we booked on July 3, the rate via Kayak was affordable and cost us 197 compared to the 279 booking through Sheraton would've cost. The hotel is in close proximity to the oceanfront, restaurants, and Broadway at the Beach. So close in fact we were able to walk to the oceanfront and enjoy July 4th on the beach! The hotel staff were prompt, courteous, and accommodating. The room was clean and had an oceanview. It was great!
Well, Kayak is a third party, so you will need to secure payment and ensure the hotel has your reservation via Kayak's Customer Service Department. But they were accommodated and got us all squared away. I would definitely book through Kayak again.
The hotel was close to the beach without being in the middle of ocean blvd and all its crowds and traffic.
The parking was inconvenient. You had to pay to park, and the garage was not directly connected to the hotel. You had to take the elevator down to the pedestrian walk way and walk around the hotel with all your luggage. It would have been nice to bring bags in during the check in process and then park after, but parking in front of the building was extremely limited. Although the room was nice and clean with a great view, I wouldn't say it was worth the price.
Great for the money
It was very fancy with very reasonable prices.
It was very crowded.
Experience the perfect getaway at Sheraton Myrtle Beach Convention Center Hotel. Located in downtown Myrtle Beach, S.C; our boutique hotel is two blocks from the beach and offers a direct connection to the Myrtle Beach Convention Center. Spread out in our spacious rooms and suites, boasting plush Sheraton Signature Beds, deluxe amenities and floor-to-ceiling windows. Stop by our full-service hotel restaurant, Vidalia's, for delicious cuisine or unwind in our lobby bar. Break a sweat in our Sheraton Fitness Center, take a dip in our indoor heated pool, relax in the whirlpool or lounge on our sundeck. Rejuvenate with spa services. Enjoy our Link@Sheraton lobby work area with complimentary Wi-Fi. If you're in downtown Myrtle Beach to host an event, you'll be delighted with our 250,000 square feet of modern meeting and event space. Explore nearby Broadway at the Beach, Myrtle Beach Sports Center, Carolina Opry, the Boardwalk and golf courses. Discover the best of downtown Myrtle Beach at our boutique hotel.
Based on 1,583 reviews
Value for money
Policies vary by room type and provider.