Smoke and Mirrors
The lobby Is the nicest part of the hotel when you go to your room it’s hard to believe that Lobby is attached to it
Parking was a good little Distance from the room The room stunk The hall smelled like weed The showerhead was way too low I’m 6 foot and had to duck to get in it On top of that we had troubles getting back to our hotel because Myrtle Beach had all the roads blocked off which nobody at the hotel informed us that Myrtle Beach would be shutting down all the roads at 10 o’clock. And it’s not like they didn’t know because when I checked out and told the lady all the concerns that I had she said oh yeah nobody told you and that was about it so the following night we decided We decided to get a hotel in Surfside I wish did that the first night about the same price but a much better hotel
Rooms were to small
Beach front Shuttle bus Music by the pool
When I called the hotel, they put me on hold for at least 10 mins only to hang up after. I called multiple times and no luck. The room was not made up well. There were bunch of hair in the shower and floor. The hotel couldn't even provide complimentary water when you paid $250 a night? Are you kidding me? You gotta paid $3.95 per bottle. Ridiculous! Upon checking in, I was asked for a credit card. The receptionist didn't tell me a thing why she needed it for. My credit card company sent me an email of a transaction of $50 from the hotel. When I asked the front desk, no one knew. I got charged again the next day. No one knew again and said wait for a couple of days. Upon checking out, the lady said oh it shouldn't have been there to charge you. I said so why it happened. She sid it must have been for an accidental charge. I said I traveled a lot but never experience this before where the front didn't inform upon checking in. She didn't even apologize just saying both charges would eventually come off. Beach chairs and umbrellas cost $40 for rent. So bring your own if you don't wanna pay for them.
Okay for the money, but definitely better options
Great rate, right on the beach. Nice pool and good food. Security. Staff was accommodating and friendly. Starbucks in lobby.
Rooms need renovating. I've stayed in motels nicer than our room. Carpet is old, no TV remote in the room, bathroom was mediocre at best. There definitely needs to be an adult only area at the pool. We frequently found ourselves relaxing in the jacuzzi only to be disturbed by a group of kids. Shuttle service to and from the airport would have been nice too to save yourself from a $30 Uber.
That I had to drive to the indoor pool
The beds and pillows were really comfortable. I have stayed at other Hilton hotels where the beds were hard like a rock, so uncomfortable. I also love the location, it doesn't matter what room you choose you will have a ocean front room, that's a plus ;)
The bathroom grout was supposed to be white. It was literally the color "black" no exaggeration. That to me is a sign that they don't clean very well. I was to discussed to walk barefoot it. The room was also a little out dated, my room had a hole on the wall, next to the socket. Any other time I would of complained but I was to tired to complain so I just dealt with it. The comfy bed made up for it ;)
Why pay for parking?
Checking out they were going to charge $8.00 a day for parking. I could not find anything on the web site about parking. The front desk took the charge off of my bill which I thought was the right thing to do.
On the beach
The exterior of the building & landscaping of the grounds give this hotel the look of appeal. Once you go into the main lobby you will still be impressed.
The room was in need of remodeling. It had that 80's feel to it. The balcony that we had gave us a water view so that was a plus. Stay away from the breakfast lounge. The view is what you pay for to stare at the ocean and pay as much as a dinner for mediocre food.
Hilton Myrtle Beach Resort
Not much to complain about at this resort. The rooms were clean. The staff was friendly. And the scenery was mind blowing. Definitely will be returning.
Maybe have more staff working on busy checkout days, like a sunday.
Everything. My favorite part was the view. That night I sat on my balcony and it was so quiet and peaceful, you only heard the waves crashing. My son had a mishap in the bathroom, I called the front desk and maintenance was there in a matter of minutes. Everyone was so friendly as well, not only staff but other hotel guests. I will definitely be coming back!
Loved the staff! Super friendly and helpful!
The indoor pool facilities are at another location
Not exactly what I expected
I loved the restaurant and would go there to eat even if I wasn't staying at the hotel. All staff in the restaurant was fantastic. As for the room, the view was amazing. We were on the 24th floor with a view of the ocean. There were several pools onsite that during the right season would have been fantastic, or if they were heated.
We stayed from Friday to Monday, I had to call for room service because no one showed up by Sunday morning. The lady at the service desk was arguing with me instead of just saying I will get someone to come up there. I wasn't yelling or angry so no reason for an attitude. Sunday night my husband and I were tired so we were ready just to go back to the onsite restaurant, get all the way there and realize it is closed and we were not told it would be. Then also Sunday morning when we went to the onsite Starbucks the lady working was not friendly at all, she actually made a rude indignation sound when my husband ordered his coffee. Then Monday morning when we went to get coffee again, because the tiny pot in the room in not sufficient, it was closed for construction, again no notice. I feel like if you are going to stay somewhere as nice as this Hilton that we should have been told on arrival, to avoid confusion. Lastly the covers on the bed were extremely rough to the touch and I really wished I was sleeping somewhere else.
Daily Resort Charge will be added to the room rate and includes: Guest internet access; parking; shuttle service throughout the resort to 2 mile radius outside resort; 1 hr tennis/pickleball court time; Splash Park and 78 Fitness access; children's activities (seasonal); local & toll free calls. Welcome to the Hilton Myrtle Beach Oceanfront Resort on the Grand Strand. Our beautiful resort is located at the north end of Myrtle Beach, South Carolina, and is just minutes from many attractions, such as Broadway at the Beach, Myrtle Beach House of Blues, and Tanger Outlet Mall. Our staff can assist you in your tee times at any of the 100-plus Myrtle Beach golf courses near our oceanfront hotel. Our 385 luxurious Myrtle Beach oceanfront hotel accommodations are equipped with mini-refrigerators, microwaves, and private balconies offering spectacular ocean views. Wireless high-speed Internet access is available for a nominal fee. Located on our Myrtle Beach, South Carolina, hotel property is Café Amalfi, an oceanfront restaurant open daily, as well as poolside restaurant Beachcombers, which opens seasonally. Enjoy an exotic drink at The Veranda Bar or the Wet Whistle (in-season) which features a beautiful Atlantic Ocean view. There is an outdoor pool and fitness facility onsite. The Hilton Myrtle Beach Resort offers a full recreation schedule in peak season, including poolside activities such as water aerobics and a multitude of children's activities, making our resort perfect for the whole family. For the Best Rate Guaranteed with no booking fees, book your hotel in Myrtle Beach, SC, online today at Hilton.com. Features at our hotel in Myrtle Beach, South Carolina, include: • The Royale Day Spa offers a wide variety of spa services, from nail treatments to massages and wraps. • The Hilton Golf Academy provides personalized Myrtle Beach golf instruction. • With 35,000 sq. ft of flexible meeting space, this resort offers space for all group sizes. Including a 3,000 sq. ft oceanfront ballroom located on the top floor of the Hilton Myrtle Beach Resort, and a Conference Center, a state-of-art facility offering 14,400 sq ft of meeting space that can be divided into nine sections the space. This space also offers two registration desks and spacious pre-function areas. • Plan a ceremony in an oceanfront ballroom for the perfect Myrtle Beach wedding or choose to get married on the beach. • Enjoy Café Amalfi for oceanfront casual fine dining. • Beachcombers is great for poolside casual dining during peak season. • The Veranda Bar is the perfect place for a drink while enjoying views of the Atlantic Ocean. • Wet Whistle Poolside Bar features live entertainment during peak season. • The resort provides in-room dining and a Business Center. • Guests have access to the neighboring Kingston Plantation Resort hotel amenities, which include Splash! Waterpark, 50,000 sq. ft Sport and Health Club, Tennis instruction, and much more North Myrtle Beach Resort Guest Room Amenities: • Private balconies with views of the Atlantic Ocean • Wireless high-speed internet access available at our hotel for a nominal fee • Work desk with chair, and a 27-inch television • Triple sheeting on the beds • Mini-refrigerator, microwave, coffeemaker, hair dryer, iron and ironing board in each hotel room Recreation Opportunities: • Full activities schedule for kids and adults alike, available during peak season • Poolside live entertainment during hotel peak season • Join us in one of our high-energy instructional tennis programs • The Sport and Health Club located at the Kingston Plantation offers an indoor pool, state-of-the-art exercise equipment, and a variety of challenging aerobics classes
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