|"Staff very friendly and helpful"||(in 110 reviews)|
|"Service was very excellent."||(in 30 reviews)|
|"the swimming pool was excellent"||(in 24 reviews)|
|"View from the room was bad"||(in 8 reviews)|
|"The rooms are old and outdated."||(in 48 reviews)|
|"The old decor and outdated room"||(in 47 reviews)|
Located within easy walking distance of nice selection of coffee shops and shops. Friendly staff and locals.
Whilst clean, the room was dated. For the price it was not good value for money.
My room was on the second floor and had a nice view of the sea. However even though I am a platinum member with Holiday Inn (same group), I was not allowed access to the club floor lounge and there were no upgrades or any perks allowed. I think that the Holiday Inn group need to examine their policies regarding an upgrade because in any other Intercontinental hotel there is always an upgrade but not in this one. This hotel just does the minimum needed and their customer service is not very friendly or helpful.
One needs to ask for a higher floor because the hotel has a nightclub on the lower level and you can hear the "thump" "thump" of the drums as late as 3AM in the morning. The concierge does not have information about restaurants and tours and the hotel is very unhelpful about giving information about independent operator tours. There is no doorman to help with your luggage which I thought of a strange for a five star hotel
The friendliness and effiency of the staff the perfect location and the excellent food
Facilities were great but the bar and food prices were a bit on the expensive side. The staff were excellent and I would recommend this hotel to anyone. We will use it again.
Very noisy outside and dark hotel.
The club house
Sheeting on bed had holes in. Staff at checkin were very unhelpful
The room was a bit over priced for the age of the hotel. In room entertainment was inadequate since the TV was many years passed it's prime. The addition of the DVD player was a plus.
The Service of the people, they just go out of their way to serve you. The hotel is well designed and decorated and the rooms are that too. It was a comfortable experience as a whole.
Everything you need available 24hrs, beautiful views and gardens
With a stay at InterContinental Muscat in Muscat (Shati Al Qurum), you'll be a 2-minute drive from Royal Opera House Muscat and 7 minutes from Qurum Beach. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
based on 691 reviews
Policies vary by room type and provider.
All existing bookings at Intercontinental Muscat can be changed or cancelled for stays up to 30 June 2020. For more information, visit the Intercontinental Hotel Response to COVID-19 page.
Intercontinental Muscat is located at Al Kharjiya Street, Al Shati Area, 6.8 km from the centre of Muscat. Royal Opera House is the closest landmark to Intercontinental Muscat.
Check-in time is 15:00 and check-out time is 12:00 at Intercontinental Muscat.
Yes, Intercontinental Muscat offers free Wi-Fi.
Yes, Intercontinental Muscat offers free parking.
No, Intercontinental Muscat does not offer free airport shuttle service.
Intercontinental Muscat is 18.3 km from Muscat Seeb.
No, pets are not allowed at Intercontinental Muscat.
Yes, Intercontinental Muscat has a pool on-site.
Intercontinental Muscat has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.