Good to know
|Distance to city centre||2.6 km|
|Nearest airport||Palma de Mallorca Son Sant Joan|
|Distance to airport||42.8 km|
|"great location and food with variety."||(in 37 reviews)|
|"Staff were friendly, accommodating and helpful."||(in 51 reviews)|
|"Great location, family oriented hotel,clean and very friendly"||(in 16 reviews)|
Time of year
Show reviews that mention
|bit pricey||in 12 reviews|
|children||in 11 reviews|
|clean and tidy||in 4 reviews|
|clean room||in 7 reviews|
|delicious cuisine||in 3 reviews|
|family friendly||in 24 reviews|
|food and good||in 50 reviews|
|friendly hotel||in 34 reviews|
|good staff||in 60 reviews|
|great location||in 32 reviews|
|maker ice||in 5 reviews|
|music loud hear||in 4 reviews|
|needs renovation||in 8 reviews|
|nice beach||in 48 reviews|
|old and worn||in 6 reviews|
|outside of the hotel||in 34 reviews|
|swimming pool||in 8 reviews|
|wide-ranging||in 4 reviews|
We booked Iberostar for the well-known standards. Unfortunately, the brand promise was not there for us. We had a very poor vacation start due to Reception. At the arrival, the rooms we booked and confirmed by Reception were not available. After a tiring morning flight and 1h taxi transfer, we spend almost 2h in Reception area for the employees to find a solution that never came… With us, a baby of 9 months. Sitting there with the baby and being ignored it was one of the worse customer experiences ever. The level of hospitality and problem solving was completely absent. The next day it was the anniversary of my husband and they failed again. To organize a little surprize, I had 4 different discussions with different employees – not knowing the procedures, not taking notes, nor doing something to help. At the end of our vacation, we found out they totally forgot to inform us about hotel facilities and their own program Aliveness: sport and relax… Overall, this is a great hotel for families with kids. Excellent amenities. Beautiful outdoor/ indoor pools for kids and adults, nice gardens, SPA center. 2’ to the beach, very large and spotless clean rooms(>40sm). Some are having facilities for cooking, useful for kids.. The animation was very good as well: daily aqua gym, the TV projections, kids and adults shows every evening. All facilities are shared with the brother hotel Iberostar Playa – both excellent. I think the best team in this hotel is the Restaurant. They are just great in terms of hospitality, efficiency, food diversity and quality. Everything was very clean; fresh food, a new theme every evening. The processes and people are well organized and structured, since able to onboard and feed a very large number of customers every day. The employees are always smiling, present and ready to help. Sometimes, you have the feeling they are working 24h/day. Congratulations!
- the Reception: employees attitude, lack of training on basic procedures and customer approach. - again Reception staff: attitude towards non German customers :( if you don't speak german, you don't exist... I understand german tourists are representing 90% of the customers. Yet, we deserve at least the same respect. - payment procedure: in advance. - playground jumping kids - should be limited to 10.00 pm since super noisy for the rooms above. - all this marketing around the sea view rooms. there is no such thing in this hotel. the hotel is not on the beach, therefore no direct sea view. all rooms are having a view from far. @ Iberostar management: your team is only as strong as your weakest team member. In this case - Reception. This could have been a 10+ rating, but it will only be 7 :(
The place is just adorable, the only disappointment was dirty dishes in the restaurant from time to time.
All-inclusive was perfect
Extremely polite and friendly staff in all areas. Great food. Animation. Slides.
Floor of pool cuts toes. Wifi is losing signal very often. Beds at pool are occupied by towels early morning and many of them are not used at all for most times. It shall be solved by the hotel by booking system or introducing some fee.
The staff was very friendly and all hard working. Never let the guests feel bored.
Allowing smoking at the out door pool area where there are many children. Doing water ball class in the shallow pool area where there are small children swimming closely.
When you stay at Iberostar Albufera Park in Muro, you'll be on the beach, a 1-minute drive from Playa de Muro and 7 minutes from Alcudia Beach. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services.
based on 2,530 reviews
Things to know
- Pleasant hotel grounds
- Professional service
- Friendly service
- Recreation staff is nice
Policies vary by room type and provider.
FAQs when booking at Iberostar Albufera Park
Where is Iberostar Albufera Park located?
Iberostar Albufera Park is located at Calle Dunes, 1, Avenida Playas de Muro Playa Del Muro, Mallorca Islas Baleares Spain, 2.6 km from the centre of Muro. Parc Natural de s'Albufera de Mallorca is the closest landmark to Iberostar Albufera Park.
When is check-in time and check-out time at Iberostar Albufera Park?
Check-in time is 14:00 and check-out time is 12:00 at Iberostar Albufera Park.
Does Iberostar Albufera Park offer free Wi-Fi?
Yes, Iberostar Albufera Park offers free Wi-Fi.
Does Iberostar Albufera Park offer free parking?
Yes, Iberostar Albufera Park offers free parking.
Does Iberostar Albufera Park offer free airport shuttle service?
No, Iberostar Albufera Park does not offer free airport shuttle service.
How far is Iberostar Albufera Park from the airport?
Iberostar Albufera Park is 42.8 km from Palma de Mallorca Son Sant Joan. Iberostar Albufera Park is 93.5 km from Menorca/Mahon.
Can you bring pets to Iberostar Albufera Park?
Yes, Iberostar Albufera Park is a pet-friendly hotel.
Does Iberostar Albufera Park have a pool?
Yes, Iberostar Albufera Park has a pool on-site.
Reviews about Iberostar Albufera Park
Most popular landmarks
- Parc Natural de s'Albufera de Mallorca 2.1 km
|Palma de Mallorca Son Sant Joan||42.8 km|