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|Distance to city centre||12.4 km|
|Distance to airport||85.5 km|
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- Location ok - Available buffet wad good, but in the main restaurant only.
- Room ambiance was average - washroom is too congested. - a pool was offered but not available
the hotel room was of high standard but reaching the resort was a real problem.We were held up for 3 hours and it was getting dark and foggy.We had a sigh of relief when we reached the resort safely.Luckily our driver was quite good. View from room breathtaking.
There is road works everywhere and long delays up to 3 hours en route from munnar.. The road in the compound also was in need of repair.No wifi in room and to get password for wifi in reception area we had to ask several people. Food very expensive and no chance of getting anything outside the hotel. In spite of the road situation the hotel charged hefty amount for stay and food.Could have at least added free breakfast.
We stayed at the new property, Mount Serene, which was great! Spacious, clean and lovely rooms! Friendly and helpful staff! The chef went all out to see that we had the best options for all the meals! Good food! Krishna, the boy who waited on us was very helpful and cheerful all the time! Check-in and checkout was quite smooth. Will definitely come back to stay here again! Really liked the ambience of the hotel and the staff! Keep up the good work!
Our stay at Club Mahindra was totally fine. We had a great stay! Two points- I didn't understand why I was charged the whole amount to my credit card when I made the hotel booking thru booking.com Usually, I pay at the hotel. The USP of booking.com is that we don't pay in advance. So would like to know why it happened this time. Also as we had come in the rainy season, if two umbrellas with room numbers printed on them could be provided for each room, it would be great! Please take it as constructive criticism.
It was over all good. Clean and friendly staff
Road under construction and this is an annexe to the main club mahindra.
Staff were polite and helpful
Food quality was average. Mattress on the bed sagged in the middle. We had to request to clean the balcony when we checked in. Floor was mopped after we checked in. Overall, did not feel worth the price we paid for.
When you stay at Club Mahindra Mount Serene in Munnar, you'll be 6 minutes by car from Mathikettan Shola National Park. Featured amenities include laundry facilities and a library. Free self parking is available onsite.
based on 2,708 reviews
Things to know
- Recreation staff is nice
- Great view
Policies vary by room type and provider.
Reviews about Club Mahindra Mount Serene Munnar
Most popular landmarks
- Mathikettan Shola National Park 3 km
- Carmelagiri Elephant Park 10.3 km
- St. Thomas Marthoma 11.3 km
- Mount Carmel Church 12.7 km
- Carmal Church 12.8 km
- Eravikulam National Park 15.2 km