Good to know
|Distance to city centre||12.4 km|
|Distance to airport||85.5 km|
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No internet in the room the staff not trained good the picture in booking different not like real old furniture the toilet bad worse hotel I have had
Hospitality, room service and so on.....
- Location ok - Available buffet wad good, but in the main restaurant only.
- Room ambiance was average - washroom is too congested. - a pool was offered but not available
the hotel room was of high standard but reaching the resort was a real problem.We were held up for 3 hours and it was getting dark and foggy.We had a sigh of relief when we reached the resort safely.Luckily our driver was quite good. View from room breathtaking.
There is road works everywhere and long delays up to 3 hours en route from munnar.. The road in the compound also was in need of repair.No wifi in room and to get password for wifi in reception area we had to ask several people. Food very expensive and no chance of getting anything outside the hotel. In spite of the road situation the hotel charged hefty amount for stay and food.Could have at least added free breakfast.
We stayed at the new property, Mount Serene, which was great! Spacious, clean and lovely rooms! Friendly and helpful staff! The chef went all out to see that we had the best options for all the meals! Good food! Krishna, the boy who waited on us was very helpful and cheerful all the time! Check-in and checkout was quite smooth. Will definitely come back to stay here again! Really liked the ambience of the hotel and the staff! Keep up the good work!
Our stay at Club Mahindra was totally fine. We had a great stay! Two points- I didn't understand why I was charged the whole amount to my credit card when I made the hotel booking thru booking.com Usually, I pay at the hotel. The USP of booking.com is that we don't pay in advance. So would like to know why it happened this time. Also as we had come in the rainy season, if two umbrellas with room numbers printed on them could be provided for each room, it would be great! Please take it as constructive criticism.
When you stay at Club Mahindra Mount Serene in Udumbanchola, you'll be 6 minutes by car from Mathikettan Shola National Park. The front desk is staffed during limited hours. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
based on 3,003 reviews
Things to know
- Nice building
- Great view
Policies vary by room type and provider.
FAQs when booking at Club Mahindra Mount Serene Munnar
Where is Club Mahindra Mount Serene Munnar located?
Club Mahindra Mount Serene Munnar is located at Chinnakanal Village, Suryanelli(Via), 12.4 km from the centre of Munnar. Mathikettan Shola National Park is the closest landmark to Club Mahindra Mount Serene Munnar.
When is check-in time and check-out time at Club Mahindra Mount Serene Munnar?
Check-in time is 14:00 and check-out time is 10:00 at Club Mahindra Mount Serene Munnar.
Does Club Mahindra Mount Serene Munnar offer free Wi-Fi?
Yes, Club Mahindra Mount Serene Munnar offers free Wi-Fi.
Does Club Mahindra Mount Serene Munnar offer free parking?
Yes, Club Mahindra Mount Serene Munnar offers free parking.
Does Club Mahindra Mount Serene Munnar offer free airport shuttle service?
No, Club Mahindra Mount Serene Munnar does not offer free airport shuttle service.
How far is Club Mahindra Mount Serene Munnar from the airport?
Club Mahindra Mount Serene Munnar is 85.5 km from Kochi. Club Mahindra Mount Serene Munnar is 104.2 km from Madurai.
Can you bring pets to Club Mahindra Mount Serene Munnar?
No, pets are not allowed at Club Mahindra Mount Serene Munnar.
Does Club Mahindra Mount Serene Munnar have a pool?
No, Club Mahindra Mount Serene Munnar does not have a pool on-site.
Most popular landmarks
- Mathikettan Shola National Park 3 km
- Mattupetty Dam 8.7 km
- Carmelagiri Elephant Park 10.3 km
- St. Thomas Marthoma 11.3 km
- Mount Carmel Church 12.7 km
- Carmal Church 12.8 km