Z Luxury Residences

Location

1. No Access card was provided so every time I need to come back to my room or if I forget something before locking I need to go back to reception from 6th floor. 2. First room allotted didn't had a working lock on main door and new room was filled with dust. 3. People were constantly smoking in lifts and corridors due to that my entire room was filled with stinky cigarette smell. 4. It took the staff 1 hours and 5 calls to get me one hanger. 5. Bed sheet and furniture has dirty stains. 6. While waiting for my cab I witnessed guards having deal with Cab drivers to get their cuts in all the rides Cabbies(not ola /uber) getting from the hotel. So if your ride was suppose to cost you 400 they charge you 500 to compensate 100 for the guard.

Concept of service apartments.

The carpet flooring is not very clean and is a little smelly. Also the toilets were not clean enough. The couch and its pillows had a stinky smell as well. Nice concept but not maintained well. The Rooms keys were not given as the machine did not work. So always there was a person joining in elevator to give access to floor and walked till the room to access the room and open the door, so less privacy . And also found cleaning cloth in the bathroom when checked in the room.

The room size was decent.

Horrible staff and service they were rude unfriendly lazy unethical inconsiderate had no ettiquites which made our stay unpleasant. Wouldn't suggest people to go and had bad food quality.

The staff and there managers