Two king sized beds if available would have been better , as opposed to the double beds that we got for a family with two teenage kids .
The food was good and the beach was excellent the resort was very active with adults and children
The room we got was not the one we were expecting they did change it the bathroom were tight and small over all the stay was good.
Perfect kid friendly environment with lots of activities for children. Childcare services
Food was average. Not enough selections. My husband and I stayed out late 2 nights and could not find any food or drinks anywhere on the location when we got back. We were told that it is non-existent after 1am which diminishes the whole point of being all-inclusive. No mini bar in the room. Not even complimentary soda or bottled water in the refrigerator.
We had a very nice ocean-front room in an adults-only building with an adults-only pool and beach. Food was good and beverages plentiful.
Too much loud reggae music blaring at you all day. We found refuge from the noise at the adult beach; however there were many hotel guests smoking pot there. Building 7 needs some plumbing upgrades on the bathroom and quieter air conditioning.
Positives & Negatives
Beautiful beachfront location, plenty of food & drinks and the staff were very sweet.
Having never stayed in an all inclusive...I didn't realize you had to make dinner reservations at the resort restaurants a day ahead. We didn't get a chance to go because if this. I think the staff should have been more informative about this on check in.
The good n the bad
The place very wonderful overall, the staff are super n fun! The service given is beautiful, yet at times scripted in their response, but seeing new faces continuely may get old!
At times the buffet line was lacking... But understandable! The lack of the finer wines n liquor was sad, I would have paid for the higher quality of spirits if offered! The hassle to extend my stay by two days was a hassle at the front desk, yet online was easy to do, seemed odd. Free shuttle services to the airport would be nice for overall care of your customers
We are located on 1/2 mile stretch of newly restored white sandy beach with our #Tek It Easy#private island just steps from your room. Approximately 5 minutes / 6 miles from Sangster International Airport.
Based on 3,503 reviews
Value for money
Policies vary by room type and provider.
Enter the email associated with your account in the field below and we'll email you a link to reset your password.
Please check your email for a link to reset your password.