Services and conveniences
Accessibility and suitability
Pool and spa
Parking and transportation
Laundry
Dining
Family friendly
Basics
Kitchen
Media and entertainment
Bathroom
Outdoor
General
Health and safety
Fitness
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's food options?
The hotel offers a variety of food options, including complimentary breakfast, special diet menus, a restaurant, bar/lounge, and the option for food to be delivered to your accommodation. However, some guests have mentioned limited variety and poor quality of food and drinks.
How are the hotel's beds and rooms?
The rooms are spacious and the hotel offers extra-long beds. However, some guests have reported dirty and tattered beddings, as well as issues with rain coming into the rooms.
What are the unique amenities offered by the hotel?
The hotel provides an outdoor pool, spa, and wellness center, as well as a private beach and a kids' club. However, guests have experienced technical issues, unsafe electrical installations, and limited sun protection at the pool.
Is the hotel staff accommodating and helpful?
The staff at the hotel are described as amazing, warm, friendly, and very helpful by many guests. However, there have been reports of disrespectful treatment and slow service.
When is the best time to visit the hotel?
The high season at the hotel is in August, while the low season is in March. It's important to consider the seasonal variations when planning your visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
Room Selection
Consider requesting a room with a sea view or garden view for a more pleasant stay, as some guests found the ambiance and views to be quite pleasant.
Dining Experience
Manage your dining expectations as some guests were disappointed with the limited food and drink options, as well as the quality of the meals. Consider exploring dining options outside the hotel for a more satisfying culinary experience.
Service Quality
Be aware that some guests experienced slow service and technical issues during their stay, so it's advisable to have patience and understanding in case of any inconveniences.
Accommodation Concerns
Exercise caution when booking the "Executive Suite" as some guests found it did not meet their expectations, with issues such as shared living spaces, technical problems, and maintenance issues. Consider clarifying the room details before booking.
Nearby Attractions
Take advantage of the hotel's proximity to various attractions such as Voyager Beach, Mamba Village Centre, and Nyali Beach, offering opportunities for exploration and leisure activities.
Internet Access
Be prepared for potential connectivity issues, as some guests mentioned intermittent Wi-Fi availability. Consider having alternative plans for internet access if reliable connectivity is essential during your stay.
Payment Concerns
Exercise caution with payment methods, as some guests encountered issues with credit card charges and reimbursement. It may be advisable to confirm payment details and keep track of transactions during your stay.
Family-Friendly Amenities
Families with children can benefit from the hotel's kids' club, playground, and complimentary breakfast, providing added convenience and entertainment options for younger guests.
Health and Safety Measures
Appreciate the hotel's adherence to health and safety protocols, including contactless check-in/check-out, physical distancing, and enhanced cleaning procedures, contributing to a secure and comfortable environment for guests.
Beach Access
While the hotel offers a private beach, be mindful that some guests reported cleanliness and maintenance issues. Consider exploring alternative beach options for a more enjoyable seaside experience.
Check-in/Check-out | Check in anytime after 12:00, check out anytime before 10:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Cocoa Boutique Hotel is located at Mount Kenya Road Off Links Road, Nyali, 5.6 km from the centre of Mombasa. Voyager Beach is the closest landmark to Cocoa Boutique Hotel.
Check-in time is 12:00 and check-out time is 10:00 at Cocoa Boutique Hotel.
Yes, Cocoa Boutique Hotel offers free Wi-Fi.
Yes, Cocoa Boutique Hotel offers free parking.
Cocoa Boutique Hotel is 13.1 km from Mombasa Moi Intl. Cocoa Boutique Hotel is 26.9 km from Kikambala Vipingo.
Yes, Cocoa Boutique Hotel has a pool on-site.
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Value for money | 2.0 |
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Distance to city centre | 5.6 km |
Nearest airport | Mombasa Moi Intl |
Distance to airport | 13.3 km |