Good to know
|Distance to city centre||5.6 km|
Time of year
Show reviews that mention
|customer service||in 14 reviews|
|faucets and shower||in 14 reviews|
|food poison||in 3 reviews|
|food was good||in 34 reviews|
|great location||in 32 reviews|
|great place||in 18 reviews|
|indian chef||in 3 reviews|
|limited menu||in 10 reviews|
|lovely hotel||in 19 reviews|
|mombasa||in 5 reviews|
|right on the beach||in 30 reviews|
|room was spacious||in 19 reviews|
|sea view||in 6 reviews|
|slow service||in 5 reviews|
|staff were very friendly||in 43 reviews|
|swimming pool||in 12 reviews|
|vomiting||in 3 reviews|
Rooms were fantastic and the staff were amazing. The front desk manager Leah is amazing she is Gem.
Meals were not so great.
The rooms were big and the easy beach access
For a 5 star resort the hotel had extremely poor management. Lacked alot of maintenance. I stayed room 14 on the 3rd floor, the curtains were soaking wet, room was infested with ants, they did not refill the tea and coffee bar, sheets had brown stains, shower did not work, no hot water, hot water tap in the basin did not work. I am extremely disappointed with my stay.
The location of the hotel is incredible and the staff were super nice. The swimming pool is definitly a plus and it was very good to spend some time there. The beach on the hotel front is good, and only the hotel guests are there.
The wifi was horrible. I needed to work online and it was impossible. The breakfast could have more variety: cheese, ham, expesso coffee, etc.
The chef did well but he could do better.
1.dirty bathrooms 2. 3-legged dining chairs. 3. Untrained servers. 4. No proper bar 5. Slow service, young children had to wait for their order while adults ate.
Leah was the best customer service person I met in all the hotels I stayed over in Kenya. She is super friend sweet and charming . Because of her I would stay again .
When you stay at Sun Africa Beach Resort in Mombasa, you'll be on the beach, a 1-minute drive from Nyali Beach and 7 minutes from Bamburi Beach. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
based on 224 reviews
Things to know
- Beach nearby
- Spacious rooms
- Nice balcony
Policies vary by room type and provider.
Reviews about Sun Africa Beach Resort
Most popular landmarks
- Voyager Beach 0.8 km
- Mamba Village Centre 1.3 km
- Haller Park 2.4 km
- Mombasa Marine National Park 3.1 km
- Fort Jesus 4.7 km
- Old Town 4.8 km
|Mombasa Moi Intl||13.3 km|