Hotel Florence

I enjoyed my stay at the hotel. The rooms were small, but clean and modern, also not cramped in any way. The breakfast was alright, would've liked maybe some eggs. The day staff was friendly and helpful and was very patient with my broken Italian, even though they could've spoken perfect English to me. That was very sweet.

The lift was quite dodgy, very slow and I wasn't ever quite certain that I would make it up to my room. Since it was on the first floor, though, I always took the stairs. The one night staff member was incredibly rude to me on two nights by shouting at me about things he deemed unacceptable (reclining on the couch in the lounge, for example). I don't think this is ever appropriate. The location was not perfect, 5 minutes from the Metro, and then from there a few stops before you get to the centre. But I knew this when I booked, the price of the room is also low, so this isn't really a complaint. Just information.