Prices are in New Zealand Dollars.

Stara Hamburgo

Hamburgo No. 32, 11510 Mexico City, Mexico City Federal District, Mexico
+52 555 351 6800

Cheapest
rate per night

9.1

Excellent
based on 405 reviews
Stara Hamburgo - Mexico City, Mexico City Federal District, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
TripAdvisor $290
EasyClickTravel $325
Last Minute Travel $325
TripAdvisor
EasyClickTravel
Last Minute Travel

Good to know

Distance to city centre 1.2 km
Location rating 9.0
Nearest airport Mexico City Benito Juarez
Distance to airport 9.3 km

Rooms

Check-in
Check-out

Standard rooms

$290+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$290 per night

Deluxe rooms

$325+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$325 per night
IMAGE
Unknown
$325 per night
IMAGE
Unknown
$361 per night
IMAGE
Unknown
$568 per night

Reviews

Traveller rating

20
7
2
1
1

Time of year

Traveller type

Show reviews that mention

+
  • Poor
    Jan 2020
    1.0

    Honestly? There was nothing much that I could say I liked. But I can say the bed was very comfortable and the room was big.

    I don't even know where to start... It was a disaster. This hotel had 5* in the past and now they are down to 4* but actually they deserve even less. It is not enough that you hire the best architects to build a beautiful design hotel if all the staff is not trained to provide a 4* service and treats you poorly. Our main issue was with the concierge Sergio. On the 28th of December, we asked him to book for us some New Years' Eve dinner with a DJ, nothing fancy. Well, he proceeds to offer us a fine dining restaurant for 3000MXN per person. We kindly said that's not what we're looking for if he could find something else and slipped him a $20 bill. The next day: the scenario repeats, he still offers that same restaurant that we don't want and no other option. Long story short Sergio as a concierge was unable to find or book anything for us and left us with nothing to do on NYE and I had to do everything by myself because he could be bothered to do his job. Also, the hotel book in the room states the concierge is available from 7 AM to 8 PM that was never the case. And I will just list all the other issues that we had at Stara. 1) wifi - open wifi very difficult to connect, half the time didn't work 2) the room cleaning was inconsistent. We stayed for a week and on day 5 we had to call the reception to bring us some more toiletries because the maid just didn't care... 3)bedsheets were never changed even if we specifically asked for it. 4) breakfast was gross. Literally gross... sometimes there was old food or poor overall quality. 5) on day 4 after three days that is was served espresso at breakfast for free the waiter told me that I suddenly have to pay for it. 6) air conditioning- super noisy, doesn't work. 7) they take a tip 13 MXN for delivering new items in the minibar 8) there is no pen or paper in the room but don't worry they have a paper ruler 9) plastic bottle opener with which is impossible to open a bottle

  • Excellent
    Dec 2019
    9.6

    Super clean. Excellent decoration and ambient . Rooms are soundproof . Nice roof top Terrace . Very good value for the price

  • Excellent
    Nov 2019
    9.2

    Near the places for me

    No Coffee maker on the room Lacking vanity mirror

  • Excellent
    Nov 2019
    9.2

    Sparklingly clean, comfortable and well located

    I reserved and paid for a queen bed room, but the room I reserved was not available and I was downgraded with no reimbursement of the fare difference. It is second time this happened to me at this hotel. The hotel itself is nice and very well located, but the reservation services require a lot of improvement.

  • Okay
    Nov 2019
    5.0

    Great location.

    I had to repeatedly call maintenance as the lights in my room had a mind of their own and they would not turn off. All of the machines (treadmill, etc) in the gym did not work.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

With a stay at Stara* Hamburgo, you'll be centrally located in Mexico City, within a 5-minute walk of Cuauhtemoc Monument and Paseo de la Reforma. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Mexico City? This hotel has 1615 square feet (150 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.1 Excellent

based on 405 reviews

10.0

Vibe

9.0

Location

7.6

Room

4.0

Value

Things to know

  • Awesome terrace
  • Nice building
  • Stylish hotel
  • Beautiful architecture

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Disabled access
Business centre
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Game room
Spa
No smoking
Restaurant
Bar/Lounge
Express check out
Parking
Air-conditioned
24-hour front desk
Safe
Sauna
Airport shuttle (surcharge)
Designated smoking area
Storage available
Terrace/Patio
Lift
Massage
Library
Laundry facilities
Free Internet
Pets not allowed
Wedding services
Rooftop

FAQs when booking at Stara Hamburgo

Where is Stara Hamburgo located?

Stara Hamburgo is located at Hamburgo No. 32 in Cuauhtémoc, 1.2 km from the centre of Mexico City. El Ángel de la Independencia is the closest landmark to Stara Hamburgo.

When is check-in time and check-out time at Stara Hamburgo?

Check-in time is 15:00 and check-out time is 12:00 at Stara Hamburgo.

Does Stara Hamburgo offer free Wi-Fi?

Yes, Stara Hamburgo offers free Wi-Fi.

Does Stara Hamburgo offer free parking?

No, Stara Hamburgo does not offer free parking.

Does Stara Hamburgo offer free airport shuttle service?

No, Stara Hamburgo does not offer free airport shuttle service.

How far is Stara Hamburgo from the airport?

Stara Hamburgo is 9.3 km from Mexico City Benito Juarez. Stara Hamburgo is 43.7 km from Mexico City Toluca Intl.

Can you bring pets to Stara Hamburgo?

No, pets are not allowed at Stara Hamburgo.

Does Stara Hamburgo have a pool?

No, Stara Hamburgo does not have a pool on-site.

Photos

Stara Hamburgo - Mexico City - Building All photos (45)
Stara Hamburgo - Mexico City - Balcony Balcony (1)
Stara Hamburgo - Mexico City - Banquet hall Banquets (1)
Stara Hamburgo - Mexico City - Bathroom Bathroom (1)
Stara Hamburgo - Mexico City - Bedroom Bedroom (5)

Location

Most popular landmarks

  • El Ángel de la Independencia 0.8 km
  • Museo Memoria y Tolerancia 1.8 km
  • Alameda Central 1.9 km
  • Paseo de la Reforma 2.1 km
  • Palace of Fine Arts 2.1 km
  • Museo Tamayo de Arte Contemporáneo 2.1 km

Mexico City travel guide

Learn about Mexico City on KAYAK

Getting Around

Mexico City Benito Juarez 9.3 km
Mexico City Toluca Intl 43.7 km

Nearby hotels

Closest

7.8 Good (1,299 reviews)
0.12 km
8.2 Excellent (1,968 reviews)
0.19 km
8.2 Excellent (1,137 reviews)
0.22 km

Cheapest

7.8 Good (311 reviews)
0.49 km
8.4 Excellent (352 reviews)
0.29 km
7.9 Good (2,111 reviews)
0.54 km

Most recommended

9.2 Excellent (4,140 reviews)
0.43 km
8.9 Excellent (801 reviews)
0.37 km
8.8 Excellent (4,524 reviews)
0.5 km