Extended Stay America - Phoenix - Mesa - West

Reviews

Pros

"Breakfast was great, staff was great" (in 17 reviews)

"Location was central for our needs" (in 5 reviews)

Cons

"The room had a dead cockroach." (in 12 reviews)

Show reviews that mention

+

willing to accomodate

hotel employee

engine taking

smoking room

breakfast was granola bars

overflowed shower

jet engine

coffee and granola

like the location

cigarette smoke

flooded the bathroom

customer service

old room

free breakfast

staff was helpful

erroneous charge

loaned me a phone

price was right

close to the highway

Mediocre

Mar 2015

3.1

The staff was responsive to our needs!

Got stuck with a disgusting smoking room which we could not use!!! Had to leave and find another hotel!!!!
Poor

Nov 2014

2.0

You get what you pay for

This hotel is not for families, not for someone who wants to sleep, and not for someone who is looking to feel safe. I would not recommend this hotel!!
Okay

Mar 2014

5.3

Some rooms were not available when we checked in at 5:00 P.M.They were still being cleaned. T.V. remote was broken. Phone was unplugged.

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