Melbourne Van Rentals

Cons: GPS navigator a bit too pricey per day, shoild be a standard free option.

Cons: Hertz seems to rely on the clients to take pictures of any car damages when they pick up the vehicles, and have those pictures to show the agents when returning the car. Very much on the honor system, which if it works is fine - just surprised that they don't have such pictures in the Hertz system tagged to each vehicle.

Cons: nothing all went well why should i write more in this box when there was nothing wrong?

Cons: I asked repeatedly for a response to my emails that I never received. Didn’t make me confident about changes to my insurance. Thankfully nothing happened

Cons: KIA Sportage (just joking, it was ok)

Cons: the original size of car shown on your website was not provided (shogun sport or similar). Instead was offered asx (2nd booking confirmation from you guys). I took one look and knew there wasn't enough luggage space as we had 2 large suitcases an, 2 carry on suitcases and 2 small bags. I know the size of a shogun sport. The only larger car they had (which we could get all our luggage into Was an exec (Merc e class). Although they 'did a deal' I still had to pay more than DOUBLE to get a suitable car to meet our needs for the trip (an extra $40 A DAY)!!! Just about to book a car for our trip to the states. Won't be using kayak to book with again. Europcar said this often happens with regards to class of car when booked through a third party.

Cons: Car was very small. Could have been a bit higfer

Cons: The service - please tell people the name of the car park where they need to drop the car off! There are no signs until you actually are inside. We lost half an hour trying to find it in traffic. That really ocershaded our trip.

Cons: Your website is very misleading. Costs I was charged do not match the costs you quoted me.

Cons: I was supposed to return the car st 11:00 am but due to many reasons it was delayed by 45 mins. The staff earlier promised to not charge me when I spoke on the phone but on my return , I was charged an additional $22 which was equal to half the value. This is grossly Injustice

Cons: The A'beckett St branch no longer exists. 2 contact phone numbers had been disconnected. So unprofessional.

Cons: - Separate office counter and car park building (distance +/- 350 m) - Car not ready, had to wait another 30 minutes. - Cleanliness of the car.

Cons: Pick up/drop off was a different location to where you registered but this is a minor detaill.

Cons: difficult to find the office. Even the construction workers on the adjacent site didn't know they were there.

Cons: My confirmation said Kluger but got smaller vehicle at check in

Cons: I did not get a receipt via email yet. When I asked for it, they told me that I‘ll get it via email.

Cons: This company has an attitude which I appreciate. Very service-oriented. Vehicle was great too. Real clean inside.

Cons: Reserved a 8 seater suv but thrifty refuses to give a car that is 8 seater even after showing proof of reservation. Receptionist said kayak has different code and that my reservation is for 7 seater. I feel cheated. We were 8 ppl traveling from us and I needed exact 8 seats. Will never do business with them. I actually want my refund for inconvenience.

Cons: Disappointed about the service and staff here. 
I rent a car from 11:38 11/11/2016, for 4 days till 15/11/2016; then ask for 1 day extension till 16/11/2016 and did ask for return car late at 5pm on 16/11 instead of 12:00pm. A staff said it was fine and didn't mention anything about the charge we need to pay after 12:00pm. 
I returned a car at 5:00pm on 16/11/2016 and was charged for 2 days extension and was told because any hours after 12:00pm was considered 1 more day rental. Another thing is that there was a cratched in the car before i took. when i returned, the staff went straight away to the cratched and told me to be charged for that. But i took some photos before i took the car , i told them about that then he said it's ok. so terrible.