Prices are in New Zealand Dollars.

The Swanston Hotel Melbourne Grand Mercure

195 Swanston Street, Melbourne, VIC 3000, Australia
+61 396 634 711

Cheapest
rate per night

8.1

Excellent
based on 8,658 reviews
The Swanston Hotel Melbourne Grand Mercure - Melbourne, VIC, Australia
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
KAYAK $157
KAYAK $184
Expedia $186
KAYAK
KAYAK
Expedia

Good to know

Distance to city centre 0.2 km
Location rating 9.5
Nearest airport Melbourne & other airports
Distance to airport 19.4 km

Rooms

Check-in
Check-out

Standard rooms

$157+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$157 per night
IMAGE
Unknown
$184 per night
IMAGE
Unknown
$186 per night
IMAGE
Unknown
$192 per night
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Unknown
$201 per night
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Double bed
$210 per night
IMAGE
Unknown
$210 per night
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Double bed
$251 per night
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Unknown
$265 per night
IMAGE
Unknown
$308 per night

Reviews

Pros

Cons

Traveller rating

591
333
91
14
0

Time of year

Traveller type

Show reviews that mention

+
beds very comfortable in 56 reviews
bit dated in 80 reviews
breakfast was great in 160 reviews
cocoon in 13 reviews
great location in 673 reviews
kids loved in 45 reviews
location and room in 430 reviews
middle of the cbd in 33 reviews
newly renovated in 26 reviews
pillows were hard in 65 reviews
room was old in 369 reviews
shower over the bath in 15 reviews
staff were friendly in 372 reviews
stop right outside in 56 reviews
tram stop in 44 reviews
valet parking in 25 reviews
  • Excellent
    Sep 2019
    8.8

    The executive suite is beautifully designed. Spacious and private. Added, windows safely open to allow fresh air.

  • Excellent
    Sep 2019
    9.0

    Location is amazing, easy to get a tram at night to our venue and great for shopping. We were able to leave our luggage at the hotel and collect it we had finished.

    We were hoping to get a twin share but there was only a queen available. No roll out was available either.

  • Excellent
    Sep 2019
    8.8

    The location is impeccable - close to Chinatown, shopping, theatres and restaurants. The room has been redecorated with modern furnishings, big screen TV, large shower and electronic outlets on the bedside table within easy reach.

    The property is undergoing a major upgrade so many areas were closed. I will miss the old decor though! One thing does annoy me is that if I make a request it NEVER gets actioned. My request this time was a room with a view. Got a room looking at a roof and blank wall.

  • Good
    Sep 2019
    7.5

    Very central & room very comfortable

    Will be good once renovations completed

  • Excellent
    Sep 2019
    9.6

    Loved the heated towel rail (but I think it could be labeled a bit clearer, I nearly missed it), PJ's nice and warm by the time I got out of the shower. Beautiful pillows, comfy bed. We were offered discounted upgrades/extras on checking in. Great variety at Breakfast buffet, but would have liked some way of heating waffles

    Workers starting about 7.30, but not too loud. No free bottled water

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About

Overview

Melbourne's most centrally located accommodation, The Swanston Hotel Grand Mercure is surrounded by the most popular shopping and business precincts, theatres, galleries, bars and restaurants. Located in the heart of Melbourne, The Swanston Hotel Grand Mercure is ideal for both business and leisure travellers, offering luxuriously appointed rooms and suites.

accorhotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.1 Excellent

based on 8,658 reviews

9.5

Location

8.5

Service

5.0

Beach

4.2

Amenities

Things to know

  • Friendly service
  • Great reception

Check in

14:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Parking
Free Wi-Fi
Disabled access
Babysitting or child care
Car hire
Concierge service
Currency exchange on-site
Laundry service
Room service
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24-hour front desk
Safe
Airport Shuttle (Surcharge)
Storage available
Lift
Business centre
Laundry facilities
Hairdryer
Coffee shop
Free Internet
Pets not allowed
Linens
Towels
Hot tub
Cable or satellite TV

Photos

The Swanston Hotel Melbourne Grand Mercure - Melbourne - Bedroom All photos (35)
The Swanston Hotel Melbourne Grand Mercure - Melbourne - Bathroom Bathroom (5)
The Swanston Hotel Melbourne Grand Mercure - Melbourne - Bedroom Bedroom (16)
The Swanston Hotel Melbourne Grand Mercure - Melbourne - Buffet Buffet (2)
The Swanston Hotel Melbourne Grand Mercure - Melbourne - Gym Gym (2)

Location

Most popular landmarks

  • Bourke Street Mall 109 m
  • Royal Arcade 201 m
  • Block Arcade 290 m
  • Collins Street 0.5 km
  • Old Melbourne Gaol 0.6 km
  • Flinders Street Station 0.6 km

Melbourne travel guide

Learn about Melbourne on KAYAK

Getting Around

Melbourne Essendon 10.9 km
Melbourne & other airports 19.4 km
Hampton Sandringham Bus 15.7 km

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