Great Location. Clean and quiet.
The spa could of been hotter.
gorgeous old world charm, with high ceilings, a bit noisy from traffic, but would recommend, staff were very obliging!
the only thing i could fault was the noise factor
Close to the stadium for football
Maybe it would be helpful to have staff who speak english serving breakfast
I enjoyed the breakfast.
It was not 5 star. A five star hotel has more than one lift, has staff that say good morning, has a doorman who offers to carry bags and a room with a decent sized bathroom.
It was a spacious very comfotable room the staff were very friendly and helpfull. the room was exceptionally quiet even though in the middle of the city. we also enjoyed the old world charm combined with modern conveniences.
Apartment was very spacious and quiet. Room service was prompt. Reception was small and personal.
Television reception was fuzzy. Only one lift which was a little slow.
On arrival they were very helpful. We had a excellent that we eat in the room. I would to tell a story as well, when we left my wife left 750 AUD in the room. When only realized it after 6 hours. We phoned the hotel they came back to us and paid it into my account. Honesty was very good and we really appreciated it and for that we will go back.
Room was fabulous and spacious. Service from all staff excellent. I liked the bar area and library. reception staff helpful. Good location. Pool etc great too.
Poor service at breakfast when busy - more staff needed. Hotel should have more information/leaflets about things to do in Melbourne.
central location, period building, breakfast
being charged for beverages with breakfast when breakfast was included in the tariff lack of ventillation in the romm
Really noisy, unfriendly staff. Calling Spa to the facilities is disproportionate.The hotel does not deserve the rate paid.
With a stay at Quest Grand Hotel Melbourne, you'll be centrally located in Docklands, within a 10-minute drive of SEA LIFE Melbourne and Queen Victoria Market. Featured amenities include limo/town car service, express check-in, and express check-out. Planning an event in Docklands? This hotel has facilities measuring 581 square feet (54 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Policies vary by room type and provider.