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General
Services and conveniences
Basics
Accessibility and suitability
Dining
Pool and spa
Media and entertainment
Bedroom
Parking and transportation
Laundry
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel’s location is definitely a highlight, with easy access to nearby attractions.
How are the hotel's staff and customer service?
Fantastic staff, attentive and professional.
What are the common concerns about the hotel's facilities?
Unfortunately, the pool was not very clean.
What practical amenities does the hotel offer for guests?
The hotel has big rooms and offers bath amenities.
When is the best time to visit the hotel?
High season is in August, offering a great time to experience the hotel's hospitality and amenities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
Consider Upgrading to a Room with a View
Several guests mentioned the fantastic city and pool views from higher floors, so it might be worth considering a room with a view for a more enjoyable stay.
Check the Pool Conditions
Some guests reported that the pool was not very clean, so it's advisable to check the current conditions before planning to use the pool facilities.
Be Mindful of Noise Levels
A few guests noted that noise from other guests in the hallways could be disruptive, so it's recommended to be mindful of noise levels and consider requesting a quieter room location.
Plan for Slow Check-in and Check-out
Several guests mentioned that the check-in and check-out process could be time-consuming, so it's advisable to plan accordingly and allow extra time for these procedures.
Explore Nearby Attractions
The hotel's location provides easy access to nearby attractions such as Medan Mall, Tjong a Fie Mansion, and Shri Mariaman, making it convenient for guests to explore the area.
Verify the Status of Renovations
Some guests mentioned that the pool and gym were under renovation, so it's recommended to verify the current status of these facilities if they are essential to your stay.
Consider Transportation Options
While the hotel offers free parking and an airport shuttle, guests also noted that the location is accessible to various places via taxi or ride-hailing services, providing flexibility for transportation.
Be Aware of Wi-Fi Connectivity
Several guests reported issues with the hotel's Wi-Fi, so it's advisable to be aware of potential connectivity challenges and plan accordingly, especially if reliable internet access is essential.
Request a Room Away from Smoking Areas
As the hotel has designated smoking areas, guests sensitive to smoke may want to request a room located away from these areas to ensure a more comfortable stay.
Check for Room Upgrades
Some guests mentioned that the rooms may need upgrades, so it's advisable to inquire about the availability of updated rooms for an enhanced experience.
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Emerald Garden International Hotel is located at Jl. K.L. Yos Sudarso No. 1, 2.2 km from the centre of Medan. Medan Mall is the closest landmark to Emerald Garden International Hotel.
Check-in time is 14:00 and check-out time is 12:00 at Emerald Garden International Hotel.
Yes, Emerald Garden International Hotel offers free Wi-Fi.
Yes, Emerald Garden International Hotel offers free parking.
Emerald Garden International Hotel is 22.7 km from Medan Kuala Namu Intl. Emerald Garden International Hotel is 153.4 km from Siborong-Borong Silangit.
Yes, Emerald Garden International Hotel has a pool on-site.
KAYAK scours the web for all room deals available at Emerald Garden International Hotel in Medan and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Emerald Garden International Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Emerald Garden International Hotel.
Value for money | 8.5 |
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Distance to city centre | 2.2 km |
Nearest airport | Medan Kuala Namu Intl |
Distance to airport | 22.7 km |