Pros (+) Location is excellent Food & service was great
Cons (-) Bathroom was small and water drain system was slow. Waiting time for elevator was around 10 minutes on the weekend. Weekdays no problem
5 stars
Swissôtel Al Maqam Makkah
King Abdul Aziz Endowment, Abraj Al Bait Complex, P.O. Box 762, Mecca 21955, Saudi Arabia
Mecca, Saudi Arabia
See location+966 800 116 6555Photos of Swissôtel Al Maqam Makkah
Overview
Swissotel Al Maqam Makkah is conveniently positioned for sightseeing, with Abraj Al-Bait Towers only a few minutes away and the Al-Masjid al-Haram and Kaaba within a five-minute walk. This property is ideally located in Al Hujela.
The hotel has 1202 rooms and has been recently refurbished. Helpful and professional team members are available 24 hours a day.
Rooms at Swissotel Al Maqam Makkah are comfortable and feature a mini bar.
The hotel is an ideal base to discover nearby Jabal Al Nour and Al-Jamrah Al-Wusta.
Latest deals for Swissôtel Al Maqam Makkah
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Swissôtel Al Maqam Makkah
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Dining area
- Dining table
General
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- City view
- Storage available
Services and conveniences
- ATM on-site
- Wake-up service
- Concierge service
- Safety deposit box
- Room service
- Key card access
- Bottle of water
- 24-hour front desk
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Disabled access
- Lift
- Hypoallergenic
- Upper floors accessible by lift
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Drying rack for clothing
Bedroom
- Fold-up bed
- Sofa bed
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Parking
Things to do
- Gift shop
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Reviews of Swissôtel Al Maqam Makkah
8.5
Very good
4509 verified ratings
Wonderful
2544
Very good
687
Good
461
Okay
229
Fair
241
Mediocre
115
Poor
232
Summary of reviews
Guests say
Guests consistently praised the hotel's location, highlighting its proximity to the Haram, which is seen as a significant advantage. Cleanliness was also noted positively, with many reviews mentioning the tidy and well-maintained rooms. However, several guests expressed dissatisfaction with the customer service, citing slow check-in processes and issues with staff responsiveness. Overall, while the location and cleanliness were major strengths of the hotel, the service quality left room for improvement.AI-generated from customer reviews
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Score by provider
8.5 out of 10
1948 reviews
8.9 out of 10
410 reviews
7.2 out of 10
19 reviews
8.8 out of 10
6 reviews
9.5 out of 10
1 review
All reviews
Location
King Abdul Aziz Endowment, Abraj Al Bait Complex, P.O. Box 762, Mecca 21955
What's nearby
- Abraj Al-Bait Towers208 m
- King Fahad Gate350 m
- Well of Zamzam0.5 km
- Kaaba0.5 km
- Sacred Mosque0.6 km
- Jannat al-Mu'alla1.8 km
- Makkah Haramain High Speed Railway Station3.6 km
- Makkah Haramain High Speed Railway Station3.6 km
- Hira Cave5.7 km
- Jabal Al-Nour5.7 km
- Mount Thawr6 km
- Makkah Mall6.9 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
License number: 10007391
Essential information about Swissôtel Al Maqam Makkah
Low season | November |
|---|---|
High season | April |
Average price (weeknight) | $430 |
Average price (weekend night) | $991 |
When to book a room at Swissôtel Al Maqam Makkah
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.8 |
|---|---|
Distance to city centre | 1.0 km |