Good to know
|Distance to city centre||1.9 km|
|Nearest airport||Las Palmas de Gran Canaria|
|Distance to airport||29.2 km|
|"The animation team was great"||(in 5 reviews)|
|"The food was excellent."||(in 40 reviews)|
|"Great staff, very helpful."||(in 31 reviews)|
Time of year
Show reviews that mention
|animation team||in 6 reviews|
|children||in 12 reviews|
|clean room||in 5 reviews|
|food is good||in 56 reviews|
|great location||in 22 reviews|
|individual bungalows||in 5 reviews|
|low rise||in 3 reviews|
|mini club||in 3 reviews|
|near beach||in 15 reviews|
|restaurant staff||in 58 reviews|
|swimming pools||in 14 reviews|
An overal disappointment. When I booked the room, a suite was being promised. When I arrived at my room, I found out that it was really small. My room was next to the pool full of screaming kids. The buffet was fine, but do not expect any culinary highlights. I served myself a glass of Fanta orange while having dinner. After a little while, a waiter came to my table and made some signs with his hands and telling me that I was not aloud to do so. I do accept that there are rules but please make your guests aware of that in a polite way. Another thing that really annoyed me; the cleaning staff threw many things away. I bought some bottles of water but when I came back to my room, I realized that some of my food or drinks were missing. I also found out that the cleaning staff took some of my day cream. If you like my products, that is fine, but please ask if you want to take something. When I told my story during check out, the only thing that the front desk could say was I am sorry. I had to pay the full price for my stay and drinks.
Self-served meals and the variety of food was great. Every single day the room gets cleaned and you get clean towels. The staff is very kind and tries to make your stay as pleasant as possible. The location of resort is great; everything is so close. It's a 20 min walk to center of Maspalomas, 5 min to nearest bus station or you can order a taxi at reception which you almost don't have to wait. Throughout the day the resort organises different activities for kids and adults and every day in the evening there is a difgerent show.
Excellent animation team , services. A great place for holiday with kids.
The rooms inside the bungalow was perfect. Breakfast was awesome. Attention at the reception was marvelous.
The pool had some loose tiles and my son got a cut on his foot. The waterfall in the pool has green mold.
The hotel was spacious, clean, not over crowded at all! The staff were all very friendly and helpful. Very nice hotel on the whole!
We had cockroaches in our room which was unfortunate. Although this was a negative, we were very pleased with the way the staff handled the problem; they were committed to finding a solution immediately.
When you stay at Suites & Villas by Dunas in San Bartolome de Tirajana, you'll be next to a golf course, within a 10-minute walk of Maspalomas Golf Course and Maspalomas Dunes. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.
based on 1,849 reviews
Things to know
- Recreation staff is nice
- Friendly service
- Pleasant hotel grounds
Policies vary by room type and provider.
Reviews about Suites & Villas By Dunas
Most popular landmarks
- Maspalomas Golf 0.6 km
- Costa Meloneras 1.3 km
- Lighthouse at Maspalomas 1.4 km
- Playa de Maspalomas 1.4 km
- Playa de las Meloneras 1.5 km
- Dunas de Maspalomas 2 km
|Las Palmas de Gran Canaria||29.2 km|
|Granadilla Tenerife-Sur||101.3 km|